What 69 owners told NHTSA about the 2015 BMW 428i Xdrive

AIRBAGS IN THE BMW ARE MALFUNCTIONING AND PRODUCING A FAULT OF THE SYSTEM LISTED AS A "MALFUNCTION". BMW DOES NOT WARRANTY THIS THOUGH IT IS A SAFETY SYSTEM THAT SHOULD BE SUBJECTED TO FIXING FAULTY SYSTEMS THAT COULD INJURE DRIVERS AND PASSENGERS. I PURCHASED A 3RD PARTY WARRANTY FOR MY CAR THROUGH MAP WHEN I PURCHASED THE CAR BUT THERE MAY BE A DISPUTE OF WHO IS SUPPOSED TO COVER THIS SYSTEM ACCORDING TO MY ADVISER CHRIS FROM BMW. TAKING VEHICLE IN TOMORROW 12/12, FAULT BEGAN 8AM 12/11 WHILE I WAS DRIVING.

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MY CAR WAS STATIONARY, AND WITH ENGINE TURNED OFF IN JACK IN THE BOX PARKING LOT WHEN MY CARS ENGINE BURSTED INTO FLAMES.

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BMW 428I SHUT OFF WHILE DRIVING ON A BUSY FREEWAY. I WAS BARELY ABLE TO GLIDE TO THE SIDE. UNABLE TO RE-START WITH THE VEHICLE PARTIALLY BLOCKING THE SLOW LANE. AFTER FEW MINUTES IT STARTED AGAIN

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WHILE DRIVING MY 2015 BMW 428I GRAND COUPE, I WAS STRUCK ON THE DRIVER'S SIDE REAR DOOR BY A LARGE UTILITY TRUCK. THE REAR DOOR WAS TOTALLY DESTROYED AND THE GLASS SHATTERED. THERE APPEARS TO BE FRAME DAMAGE AT THE BOTTOM OF THE CAR. THE SIDE AIRBAGS NEVER DEPLOYED. I SUSTAINED INJURIES BECAUSE OF THIS SAFETY FEATURE NEVER DEPLOYED. I WAS ATTEMPTING TO MAKE A LEFT TURN, WHEN A TRUCK IN THE INTERIOR LANE WENT STRAIGHT, STRIKING ME ON THE DRIVER'S SIDE. THE DRIVER'S DOOR WAS PINNED SHUT, AND SUSTAINED SECONDARY DAMAGES. *DT *TR

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THE CONDENSOR FREEZES AND NO AIR COMES OUT OF THE VENTS. IT DOES NOT MATTER IF SELECT DIFFERENT VENTS OR TEMPERATURES. I BOUGHT MY CAR AT THE END OF FEBRUARY 2019 AND IT HAS HAPPENED THREE TIMES. WHEN I LOOK ONLINE IT HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS. I CALLED BMW NORTH AMERICAN THREE TIMES. THE SECOND TIME A MANAGER TOLD ME SEVERAL UNTRUTHS TO GET ME OFF OF THE PHONE. TODAY WHEN I TOLD TO SOMEONE, I FOUND OUT THAT I WAS LIED TO. THE FIRST TIME IT HAPPENED WAS AT NIGHT IN THE RAIN. I HAD TO CONSTANTLY PUT MY WINDOWS DOWN DURING A DOWN POUR TO KEEP THE WINDOWS CLEAN. IT IS NOW SPRING DURING THE HOTTER TEMPERATURE IT IS GOING TO BE NO BETTER. IT FROZE ON A DAY THAT IT WAS IN THE 80'S. THE CAR WOULD NOT COOL DOWN. THE FAN WAS BLOWING ON HIGH AND THE PASSENGER'S DASHBOARD WAS EXTREMELY HOT. IT FELT LIKE THE CAR WAS GOING TO CATCH ON FIRE ON TOP OF THE CAR NOT COOLING OFF.

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RECENTLY THE DRIVERS SIDE DOOR WILL REMAIN LOCKED WHEN TRYING TO OPEN FROM INSIDE THE VEHICLE. AT THE TIME THIS HAPPENED THE CAR WAS PARKED, OFF, AND I WAS ATTEMPTING TO EXIT THE VEHICLE TO GO INTO A GROCERY STORE

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TL* THE CONTACT OWNS A 2015 BMW 428I. WHILE DRIVING 20 MPH, THE GEAR SHIFTED INTO NEUTRAL WITHOUT WARNING. THAT CONTACT WOULD HAVE TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. BMW OF COLUMBIA (250 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203, (803) 404-5400) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 44,000.

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I WAS T BONED BY ANOTHER DRIVER AND MY AIRBAG DIDNT DEPLOY. MY CAR WAS GOING APPROX 20MPH AND THE OTHER VEHICLE OVER 60MPH. STRUCK DIRECTLY IN CENTER OF CAR ON PASSENGER SIDE AND ONLY TH PASSENGER SIDE WINDOW AIRBAG WAS THE ONLY ONE TO DEPLOY. THERE WAS NO PASSENGER IN MY CAR. I WAS KNOCKED OUT BY HITTING THE SIDE PANEL AND STEERING WHEEL. I WAS IN MOTION TURNING INTO MY WORK ACROSS A HIGHWAY

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TL* THE CONTACT OWNS A 2015 BMW 428I. WHILE DRIVING OVER 70 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING IN THE MIDDLE LANE. WHILE THE VEHICLE WAS COASTING TO THE SIDE OF ROAD, IT DRASTICALLY DECELERATED AND LOST POWER, WHICH MADE IT EXTREMELY DIFFICULT TO MANEUVER. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. THE DRIVER EXPERIENCED WHIPLASH, CUTS, AND BRUISES TO THE ARMS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE IF THERE WOULD BE AN INVESTIGATION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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WHILE PLAYING MUSIC THE BLUETOOTH WILL RANDOMLY DISCONNECT OR PLAY THE WRONG SONG ON IPHONE 8, IF CONNECTED THROUGH USB IT WILL CUT IN AND OUT AS IF IT CONNECTING AND DISCONNECTING. THE WINDOWS WHEN ROLLED UP AND OR DOWN WILL MAKE A SQUEAKING NOISE. I HAVE VIDEO PROOF BUT FILE TYPE AND SIZE ARENT COMPATABLE

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EXPLOSION OF SUNROOF WHILE DRIVING WITHOUT ANY APPARENT REASON. WAS NOT DRIVING UNDEE ANY OVERPASS AND I DIDN'T SEE ANY OBJECTS HITTING THE CAR. HEARD A BIG BOOM AND SUDDENLY I WAS COVERED IN GLASS FROM THE SUNROOF. HAD MINOR CUTS ON FACE AND HANDS

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TL* THE CONTACT OWNS A 2015 BMW 428I. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS UNABLE TO RESTART. THE CONTACT HAD TO TOW THE VEHICLE MORE THAN ONCE DUE TO THE FAILURE. THE CONTACT REPORTED THE FAILURE TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE OCCURRING WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 BMW 428I. WHEN THE IGNITION WAS TURNED TO THE ON POSITION AND WHILE THE VEHICLE WAS IDLING, THE VEHICLE VIBRATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING PROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

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I SMELLED A FUNNY SMELL, AND THEN THE ENTIRE DASH WENT BLACK. A "ENGINE MALFUNCTION" WARNING CAME ON. I STOPPED RIGHT AWAY, GOT OUT OF THE CAR JUST AS IT BURST INTO FLAMES. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS.

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I AM WRITING TO VOICE A CONCERN ABOUT A SIGNIFICANT SAFETY FLAW WITH NEWER MODEL BMW CARS, INCLUDING MY 2015 428I GRAN COUPE. UPON TURNING ON TO A MAJOR ROAD, THE CAR SUDDENLY FAILED TO ACCELERATE TO A SPEED OF MORE THAN 10-15MPH. WITH TRAFFIC QUICKLY APPROACHING FROM BEHIND AT ~50MPH, THE ONCOMING CAR HAD TO SWERVE TO AVOID HITTING ME DUE TO MY LOSS OF ACCELERATION, AND WE BOTH BARELY AVOIDED A MAJOR ACCIDENT. AFTER HAVING THE CAR TOWED TO THE BMW DEALERSHIP, THE SERVICE DEPARTMENT TOLD ME AFTER A THOROUGH INSPECTION THAT THERE WAS NO MECHANICAL PROBLEM WITH THE CAR, AND A SOFTWARE MALFUNCTION HAD CAUSED A "DRIVETRAIN MALFUNCTION" WHICH RESULTED IN THE LOSS OF POWER. THEY CONSULTED WITH BMW AND WERE TOLD TO UPGRADE THE CAR'S SOFTWARE AND MONITOR TO SEE IF IT HAPPENS AGAIN. AFTER QUESTIONING THE SERVICE DEPARTMENT FURTHER, I WAS TOLD THAT IT IS POSSIBLE FOR THIS PROBLEM TO HAPPEN AGAIN, THAT THEY HAVE SEEN IT HAPPEN IN OTHER BMW MODELS IN ADDITION TO MINE, AND THAT THEY HAVE SEEN CASES WHERE BMW CARS WITH THIS PROBLEM HAD REPEAT EVENTS EVEN AFTER UPGRADING THE SOFTWARE. I ASKED IF THEY HAD HEARD OF THIS OCCURRING WHILE TRAVELING AT HIGH SPEEDS ON A HIGHWAY, WHERE A BMW CAR SUDDENLY HAD A SOFTWARE-DRIVEN "DRIVETRAIN MALFUNCTION" AND LOSS OF POWER, AND THEY SAID YES. I TALKED TO BMW NORTH AMERICA TO VOICE MY CONCERN FOR SAFETY, AND THEY LOOKED INTO MY CASE AND TOLD ME THERE WAS NOTHING ELSE TO DO. MY CASE WAS CLOSED WITHOUT FURTHER INVESTIGATION INTO THIS SIGNIFICANT SAFETY FLAW. I HOPE YOU UNDERSTAND MY CONCERN FOR SAFETY AND I WOULD GREATLY APPRECIATE YOUR HELP IF THERE IS ANYTHING YOU CAN DO TO MAKE BMW TAKE THIS ISSUE SERIOUSLY. I AM HOPING THAT THERE WILL NOT HAVE TO BE MULTIPLE ACCIDENTS, INJURIES, AND FATALITIES (AS IN THE RECENT HIGH PROFILE GENERAL MOTORS CASE) BEFORE BMW WILL ADDRESS THIS PROBLEM SERIOUSLY. THANK YOU FOR YOUR TIME AND EFFORT IN READING THIS. *TR

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MY 2015 BMW 428I HAS 9000 MILES ON IT AND THE TIRES ARE BALD THESE TIRES ARE VERY EXPENSIVE TO REPLACE

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TL* THE CONTACT OWNS A 2015 BMW 428I. THE CONTACT STATED THAT WHILE PULLING INTO THE GARAGE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY AND CRASHED INTO A REFRIGERATOR AND COMPUTER DESK. IN ADDITION, THE VEHICLE REVERSED INDEPENDENTLY CRASHING INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND CONDUCTED AN INVESTIGATION. THE MANUFACTURER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

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I STARTED THE CAR AND GOT IT OUT OF MY GARAGE. STOPPED THE CAR, ENGAGED "PARK" ON THE ELECTRONIC GEAR-SHIFT LEVER, AND ACTIVATED THE PARKING BRAKE BY PULLING ON THE MANUAL LEVER. GOT OUT OF THE CAR WITHOUT TURNING IT OFF AND MANUALLY CLOSED MY GARAGE DOOR. THE CAR, STOOD STILL FOR ABOUT 45 SECONDS ON MY DRIVEWAY (WHICH HAS A 10 INCLINE) WHILE I CLOSED MY GARAGE DOOR. AS SOON AS I TOUCHED THE VEHICLE'S DOOR HANDLE TO GET BACK IN THE CAR, THE CAR STARTED ROLLING FORWARD. THE CAR HIT MY GARAGE DOOR. I WAS STILL OUTSIDE OF THE CAR WHEN THIS HAPPENED. THIS WAS TRIGGERED BY TOUCHING THE CAR'S DOOR HANDLE, LIKELY DUE TO THE SAME MECHANISM THAT UNLOCKS THE CAR DOORS WHEN I TOUCH THE DOOR HANDLE. (THE VEHICLE HAS A KEYLESS ENTRY FEATURE THAT UNLOCKS THE CAR WHEN TOUCHING THE HANDLE AS DESCRIBED ABOVE) WHEN I GOT BACK IN THE CAR I CONFIRMED THAT THE CAR WAS STILL IN THE "PARK" MODE AND THAT THE PARKING BRAKE WAS STILL ENGAGED. THIS INCIDENT APPEARS TO BE SIMILAR TO PREVIOUSLY REPORTED ROLL AWAY BMW'S. AFTER DOING SOME RESEARCH ONLINE, IT APPEARS SIMILAR TO INCIDENTS REPORTED WITH BMW SERIES 7 AND X5 MODELS. MY CAR IS CURRENTLY AT THE BMW DEALERSHIP AND THEY ARE INVESTIGATING THE INCIDENT. *JS

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1.TRAVELING ABOUT 20-30MPH ON THE FREEWAY UNDER SLOW TRAFFIC CONDITION 2.THE CAR WAS CRUISING ABUT 20-25MPH AT THE POINT OF ACCIDENT. I NEEDED TO REDUCE SPEED AS TRAFFIC GET SLOWER, BUT BRAKE DID NOT FUNCTION PROPERLY. PRESSED BRAKE HARD BUT THE CAR WAS STILL ROLLING AND REAR ENDED THE CAR FRONT OF ME TWICE, BECAUSE MY CAR COULD NOT STOP UNTIL HIT REAR END TWICE I STRONGLY BELIEVE THIS INCIDENT RELATED TO PREVIOUS NHTSA CAMPAIGN NUMBER: 13V454000. *TR

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