What 123 owners told NHTSA about the 2015 BMW 328i

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to immediately start. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 89,000. VIN tool confirms parts not available.

NHTSA ODI 11643605

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11635918

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11633955

The contact owned a 2015 BMW 328I. The contact stated that while her husband was driving at undisclosed speeds, the vehicle lost automotive power and stalled. As a result, the vehicle was rear-ended by another vehicle. The contact stated that the vehicle spun around and was struck head-on by another vehicle. The air bags deployed. The contact’s husband suffered injuries to the ribs, both arms were fractured, cerebral hemorrhage, and internal bleeding. The contact was taken to the hospital by an ambulance. The contact was unsure if a Police report was filed. The Fire Department used the jaws of life to remove the driver’s side door. The vehicle was towed to the city impound lot and deemed totaled. The contact stated that the engine had overheated weeks before the vehicle stalled and was involved in the crash. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11633701

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11633350

The contact owns a 2015 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine And Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a burning odor was detected, and there was smoke coming from underneath the hood. No warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

NHTSA ODI 11632687

The contact owned a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was unable to confirm if a warning light was illuminated. The vehicle was able to be restarted. The contact stated there was fuel leaking from the engine compartment. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.

NHTSA ODI 11627745

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 45 MPH, the engine was overheating. The contact noticed white smoke coming from under the hood on the passenger's side. The check engine warning light was illuminated. The contact pulled over to the side of the road and stopped the vehicle. The message "Engine Overheating" was displayed. The vehicle was towed to the residence, where two independent mobile mechanics diagnosed the vehicle and determined that the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000. VIN tool confirms parts not available.

NHTSA ODI 11627435

The contact owns a 2015 BMW 325I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure stated in the recall and there was smoke coming from the engine compartment with the check engine warning light illuminated. The cause of the failure was not yet determined. The failure mileage was 100,000. VIN tool confirms parts not available.

NHTSA ODI 11623666

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

NHTSA ODI 11622608

The contact’s mother owns a 2015 BMW 328I. The contact stated that occasionally while attempting to start the vehicle, the vehicle failed to start. The contact stated that the check engine warning light was illuminated with a message to “Drive with Caution” displayed. The contact stated that after starting the vehicle, the failure was remedied; however, the failure persisted. The contact received notification of NHTSA campaign 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and linked the failure to the recall. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage 134,000. VIN tool confirms parts not available.

NHTSA ODI 11621766

The contact owned a 2015 BMW 328i. The contact stated that while driving at various speeds, and while at a complete stop, there was smoke coming from underneath the hood and through the A/C vents. The contact stated that the vehicle was overheating. Several unknown warning lights were illuminated. The contact stated that the A/C only blew hot air. The vehicle was taken to the dealer, where the timing belt, the oil gasket, the oil pan, and unknown fuses were replaced; however, the failure persisted. Additionally, the contact stated that upon starting the vehicle, there was smoke coming from the A/C vents and from the charging port. The contact stated that the infotainment system then caught on fire. The contact exited the vehicle. The contact was able to extinguish the fire with two extinguishers and with the assistance of the fire department. A fire department report was filed. No police report was filed. The vehicle was towed and totaled. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the fire had not occurred due to a manufacturing defect. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), which she related to the failure. The failure mileage was approximately 59,000.

NHTSA ODI 11621531

The contact’s son owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while his son was driving approximately 45 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and it was determined that the timing chain had failed, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 137,000.

NHTSA ODI 11621082

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11619291

The contact owns a 2015 BMW 328I. The contact stated while driving at approximately 70 MPH, the vehicle shuddered and made an abnormal sound that worsened over time. The contact pulled over to inspect the vehicle and discovered smoke coming from the engine compartment; moments later the engine compartment engulfed in flames. The contact was notified that the VIN was included in the NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling; Electrical System). The vehicle was occupied however, no injuries were sustained and the contact's friend was able to exit the vehicle safely. The fire department came and extinguished the fire however, no report was filed. The police department was also present however, a police report was not filed. The vehicle was not totaled however, the vehicle was not drivable and was towed to an auto repair shop to get a diagnosis. The contact received a diagnosis stating that the motherboard, navigation screen, along with other unknown components needed to be replaced. The check engine warning light was illuminated and several other unstated warning lights. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

NHTSA ODI 11617257

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11611381

TL* THE CONTACT OWNS 2015 BMW 328I. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BMW OF ROSEVILLE (500 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE ENGINE COOLANT THERMOSTAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11361183