What 27 owners told NHTSA about the 2015 BMW 328d Xdrive

Vehicle is 100% BMW Serviced for it's history, showroom to present. Vehicle had been smoking after sitting 2-3 days and driving. We'd park and see wisps of smoke coming from the wheelwells and engine bay. Alarming! Never witnessed open flame, but as the saying goes, if there's smoke... Questionable component: 328xd Fuel Sensor Probe (BMW part #13-53-8-594-893 Fuel Feed Line 135040 ) Complaint/Report pertains to Fuel Sensor Probe failure and resultant fuel propagation(backfeeding/leaking fuel from sensor connection) into adjacent wiring/engine bay foils. Diagnostic System did not report sensor failure until extensive damage and hazard was realized. BMW USA responded to report as NOT COVERED BY WARRANTY(high mile vehicle) and therefore not of responsibility of BMW. According to local BMW Service team the event is NOT UNUSUAL and that several vehicles with same fail/error codes have exhibited similar fuel leakage/propagation/damages. VERY PROBABLE FIRE HAZARD Costly repairs; if system had detected failure when sensor failed we would have had it fixed. We reported the smoking several times but the service department didn't isolate the problem. We continued to drive the vehicle cross-country for 6+ months; each time the problem got worse. WE GOT LUCKY Repair bills came to almost $10k by the time we added all visits and the entire wiring bundle that had to be replaced due to fuel damage. Failed Sensor repair is around $750? BMW needs to implement a way to mitigate this problem to keep from having some potentially catastrophic/lethal endings. Similar problems that have contributed to vehicle fires in these BMW vehicles: 1) HEATER BOX malfunctions 2) PCV VALVE 3) COOLANT LEAK

NHTSA ODI 11532089

DIESEL FUEL FOUND IN UNEXPECTED AREAS INCLUDING WIRING HARNESS, FUEL INJECTORS, PRESSURE SENSORS, TURBO CHARGER COMPONENT, DDE, EGR, ETC. UNABLE TO LOCATE SOURCE OF FUEL LEAK INTO ELECTRICAL SYSTEM CAUSING POTENTIAL FIRE HAZARD OR SERIOUS VEHICLE MALFUNCTIONING. ADVISED BY BMW SERVICE MANAGER THAT COST TO PERFORM REPAIR MORE COSTLY THAN VALUE OF VEHICLE. BMW NOT SUPPORTIVE IN CORRECTION OR ASSISTANCE WITH ISSUES. OVER 2.5 YEARS OF OWNERSHIP, VEHICLE SERVICED >5+ TIMES FOR ENGINE WARNING LIGHT AND DRIVE TRAIN MALFUNCTION ALERTS. EGR VALVE REPLACED X3, EXHAUST PRE DPFTEMP SENSOR,ETC. SERVICE PERFORMED ON RECALLED FLEX DISC B27, AND EGR COOLER (MULTIPLE TIMES)PER ADVISORY. REGULAR AND TIMELY MAINTENANCE PERFORMED ON VEHICLE.

NHTSA ODI 11405853

WHILE DRIVING THE VEHICLE AT FREEWAY SPEED IT SUDDENLY AND UNEXPECTEDLY LOST POWER CAUSING ME TO HAVE TO TAKE ACTION TO CROSS LANES OF TRAFFIC TO THE SHOULDER. THE DEALER REPLACED THE FUEL RAIL AND ADDITIONAL COMPONENTS HOWEVER THIS DID NOT PREVENT REREPEATED RECURRENCE OF THE ISSUE. I AM CONCERNED THAT IF THE ISSUE IS NOT RESOLVED IT WILL LEAD TO A DANGEROUS AND UNSAFE SITUATION. THIS IS A RECURRING ISSUE EVEN THOUGH THE BMW REPAIRED IT. CAR DISPLAYS DRIVETRAIN MALFUNCTION MESSAGE AND CHECK ENGINE LIGHT.

NHTSA ODI 11360540

TL* THE CONTACT OWNS A 2015 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BMW OF BELLEVUE (13617 NORTHUP WAY, BELLEVUE, WA 98005, (425) 243-5201) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11286915

WHEN I FIRST HEARD ABOUT THE RECALL FOR THE EGR COOLER, I CHECKED BMW'S WEBSITE AND IT SAID THAT THE REMEDY WAS AVAILABLE. I TOOK MY CAR TO THE DEALER, ONLY TO HAVE THEM SAY PARTS WEREN'T READY. I GOT A "DRIVETRAIN MALFUNCTION" ERROR WHEN I WAS DRIVING TO SCHOOL A FEW MONTHS AGO. AFTER I GOT OUT OF SCHOOL, I WAS DRIVING HOME WHEN THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO MY MECHANIC WHO DIAGNOSED THE PROBLEM AS THE EGR COOLER RECALL. HE RESET THE CODE AND SENT ME ON MY WAY. A FEW WEEKS LATER, THE SAME THING HAPPENED AGAIN. MY MECHANIC RESET THE CODE AND SENT ME ON MY WAY AGAIN. I CHECKED BMW'S WEBSITE AGAIN AND THEY SAID PARTS WERE READY. I TOOK MY CAR INTO THE DEALER AGAIN, AND THEY TOLD ME THAT PARTS WEREN'T READY. JUST TODAY, I GOT ANOTHER "DRIVETRAIN MALFUNCTION" ERROR AND THE CHECK ENGINE LIGHT IS STAYING ON. I TOOK IT TO MY MECHANIC AND HE RESET THE CODE, BUT NOW THE LIGHT IS PERSISTENTLY ON NO MATTER HOW MANY TIMES WE RESET THE FAULT CODE. IT HAS BEEN OVER 6 MONTHS AND BMW DOES NOT HAVE PARTS READY. EVERY TIME I DRIVE MY CAR, I WORRY THAT IT'LL CATCH FIRE OR SOMETHING AND LEAVE ME STRANDED ALONG THE SIDE OF THE ROAD. I ALMOST FEEL LIKE BMW SHOULD BUY MY CAR BACK, SINCE IT HAS HAD THE SAME PROBLEM 3 TIMES IN A ROW.

NHTSA ODI 11217392

I WAS DRIVING ON I-91 AT NORMAL HIGHWAY SPEED AND THE CAR SUDDENLY STARTED DECELERATING ON ITS OWN WITH NO WARNING LIGHTS OR OTHER INDICATION OF A PROBLEM. I PULLED OVER IMMEDIATELY AND SHUT THE ENGINE OFF AND GOT OUT TO INVESTIGATE AND SAW SMOKE UNDER THE HOOD. I CALLED 911 AND THE CAR WAS VISIBLY ON FIRE BY THE TIME THEY ARRIVED.

NHTSA ODI 11142446