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What 27 owners told NHTSA about the 2014 Volkswagen Touareg

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (27)Crash / fire / injury (5)Steering (8)Engine (6)Electrical system (3)Suspension (3)Airbags (2)Body & structure (1)Engine & cooling (1)Fuel system (1)Seat belts (1)Seats (1)

1 of 27 complaints match · Seat belts · clear filters

Jan 24, 2024AirbagsSeat belts

The safety computer which checks the different sensors and reports their condition on the i instrument dash indicated air bag sensor failure, This automobile has not been in any accident.. A rear seat belt came apart. The top plastic locking system came apart from the metal part of the locking system, Making the seat belt not useable . The sear belt was not used very much, since we are retired sad my wife does all the driving/ Ergo the rear seat is not use very often. The VW dealer does not believe this type of failure is a future safety condition. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11567556

Working with the data? Download all 27 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Volkswagen Touareg verdict →