Oct 20, 2021Electrical systemFire1 injury
The contact owns a 2014 Volkswagen Touareg. The contact stated that while operating the vehicle a burning odor was present inside the cabin of the vehicle and smoke was seen coming from the front console. After stopping the vehicle to inspect the cause it was discovered that the front passenger side seat heater had malfunctioned burning a hole into the seat and the passenger's pants. During the incident, the passenger sustained a burn to the left thigh area. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 128,000.
NHTSA ODI 11437449
Aug 14, 2021Seats1 injury
Vehicle has 72000 miles on it, Driver seat heater burned a hole on the leather, burning my pants, underwear and skin while I was driving. I had to pull over because smoke started to come out of the seat. VW of Fort Myers checked it out and confirmed the heater was bad, but they said they don't make the replacement part anymore. No warning lights came on.
NHTSA ODI 11429131
Aug 5, 2021Electrical systemFire
I attempted to start the vehicle and the starter button clicked followed by a strong ozone electrical smell and copious smoke from under the hood. We called the local fire department but canceled the call as the smoke seemed to be clearing. VW dealer says the starter, alternator, battery and two wiring harnesses need to be replaced. Full details pending as they are still working on it but estimate cost of nearly $4000. This is a serious concern and was transporting my 92 year old Mom. Fortunately the burning stopped on its own. Please contact Wyoming Valley VW at 272-770-2997 for details.
NHTSA ODI 11427867
May 16, 2016AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AT APPROXIMATELY 60 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
NHTSA ODI 10865099
Jan 9, 2016Body & structure1 injury
WHILE DRIVING STRAIGHT ON THE FREEWAY AT ABOUT 70MPH THE FRONT HALF OF OUR 'PANORAMIC' SUNROOF 'EXPLODED' FROM THE INSIDE OUT AS IF FROM CABIN PRESSURE. THE REMAINING GLASS WAS BLOWN UPWARDS. THERE WERE NO OTHER VEHICLES NEARBY NOR WAS THERE ANYTHING ABOVE OUR VEHICLE WHEN THIS OCCURRED. THERE WAS NO EVIDENCE OF A PROJECTILE IN OR AROUND THE VEHICLE.
NHTSA ODI 10819131