What 82 owners told NHTSA about the 2014 Volkswagen Tiguan Ltd

WHILE THE CAR IS IN MOTION WITH CRUISE CONTROL ACTIVE, PRESSING THE "SET/-" SWITCH IS SUPPOSED TO DECREASE THE VEHICLE SPEED IN 1 MPH INCREMENTS FOR EACH PRESS OF THE SWITCH. WHEN ATTEMPTING TO DECREASE SPEED GRADUALLY FOR UPCOMING SPEED LIMIT CHANGES, OR WHEN VEHICLES PULL-IN A BIT TOO SOON AFTER PASSING, MY TIGUAN WILL OFTEN QUICKLY INCREASE THE "SET" SPEED BY BY 2-4 MPH WHEN THE "SET/-" SWITCH IS PRESSED. AN INTERNET SEARCH SHOWS THAT OTHER VW OWNERS HAVE EXPERIENCED THIS SAME PHENOMENA AND THE DEALERS TELL THEM IT IS NOT A SAFETY CONCERN! I DISAGREE WITH THAT STATEMENT. IT'S TRUE THAT THE CRUISE CONTROL CAN BE CANCELLED OR TURNED OFF IN THESE SITUATIONS. THAT'S CALLED A "WORK AROUND." IN OTHER WORDS, THERE'S A DEFECT, BUT AS LONG AS YOU KNOW HOW IT WILL ACT, BE PREPARED AND CANCEL RATHER THAN USE THE "DECELERATE" SWITCH. VOLKSWAGEN NEEDS TO ADDRESS THIS, AS MOST PEOPLE WOULD BE EXPECTING THE CAR TO SLOW WHEN THIS SWITCH IS PRESSED, NOT QUICKLY ACCELERATE.

NHTSA ODI 10893482

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS ENGAGED INTO REVERSE, THE REAR BACK UP CAMERA WAS VERY DARK AND LIMITED THE CONTACT'S VISIBILITY. THE DEALER DIAGNOSED THAT THE REAR BACK UP CAMERA WAS OPERATING NORMALLY AND THAT A NUMBER OF CUSTOMERS LODGED THE SAME COMPLAINT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 10807982

I WAS DRIVING HOME ON INTERSTATE, CAR SUDDENLY DISPLAYS STEERING WHEEL MALFUNCTION INDICATOR AND WHEEL LOCKS. I WAS BARELY ABLE TO PULL OFF INTERSTATE AND SHUT OFF CAR. I TURNED CAR BACK ON AFTER WAITING 5 MINUTES STEERING WHEEL SEEMED TO RETURN TO NORMAL, WITHIN ONE BLOCK OF EXITING INTERSTATE WHEEL LOCKED AGAIN. THIS VEHICLE IS NOT EVEN A YEAR OLD, PURCHASED BRAND NEW 7/12/2014. VERY SCARY. I NOTICED SEVERAL INCIDENTS OF THIS VIA VW COMPLAINT SITE. SEEMS THIS IS UNFORTUNATELY VERY COMMON AND SOME KIND OF DEFECT WITH THIS VEHICLE. *JS

NHTSA ODI 10681858

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE) AND HAD THE VEHICLE REPAIRED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE PRIOR TO THE REPAIR. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE AND THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. UPDATED 2/25/15*CN UPDATED 9/7/2017*CN

NHTSA ODI 10661637

I DRIVE MY NEW CAR ON THE HIGHWAY TO THE BRAKES, TWICE I STEPPED ON THE BRAKE, BUT THE BRAKE IS LIKE SOMETHING IS STUCK, THE CAR DIDN'T STOP, I BRAKE FOR THE THIRD TIME, THE CAR IS STOP, ALMOST HIT THE CAR IN FRONT, I PARK MY CAR IN THE WAY OF AN EMERGENCY, AFTER RESTARTING THE CAR, THE BRAKE CAN BE USED, BUT AFTER ABOUT TWO HOURS, I FOUND THAT THE BRAKE LIGHT IS ON. *TR

NHTSA ODI 10659480

WHEN I GOT INTO MY 2014 TIGUAN THE CHECK ENGINE LIGHT WAS ON. SINCE THE CAR IS ONLY 5 MONTHS OLD I DIDN'T GIVE IT MUCH THOUGHT AND FIGURED IT WAS SOMETHING SIMPLE. ABOUT 10 MINUTES INTO MY DRIVE WHILE I WAS SLOWING FOR A RED LIGHT THE CAR COMPLETELY TURNED OFF. I RESTARTED IT AND IT WAS FINE THE REST OF THE DRIVE. I BROUGHT IT TO THE DEALERSHIP THE NEXT DAY AND WAS GIVEN A LOANER. I WAS TOLD THEY ARE GOING TO REPLACE THE ENGINE HARNESS. I HAVEN'T GOTTEN IT BACK YET SO NOT SURE IF THAT FIXED THE ISSUE. *TR

NHTSA ODI 10583978

ON APRIL 15, 2014, I WAS AT A GAS STATION WAITING TO PULL INTO AN AVAILABLE PUMP WITH THE CAR IN DRIVE. THE CAR'S ENGINE SUDDENLY SHUT OFF COMPLETELY AND THE BATTERY LIGHT SIGNALED. I WAS ABLE TO PUT THE CAR IN PARK, TURN THE KEY TO THE OFF POSITION, AND RESTART THE ENGINE. AS SOON AS I RESTARTED THE ENGINE, THE CHECK ENGINE SYMBOL WAS ILLUMINATED. I DROVE HOME AFTER FILLING UP ON GAS. THE FOLLOWING MORNING, APRIL 16, 2014, I CALLED OPEN ROAD VOLKSWAGEN OF MANHATTAN AND SCHEDULED A SERVICE APPOINTMENT FOR MONDAY, APRIL 21, 2014. FOR THE REMAINDER OF THAT WEEK, UNTIL SUNDAY, THE CAR DID NOT SHUT OFF AND THE CHECK ENGINE LIGHT WAS ILLUMINATED THE MAJORITY OF THE TIME. THERE WERE TIMES WHEN I WOULD DRIVE AND THE CHECK ENGINE LIGHT WOULD NOT BE ILLUMINATED. ON SUNDAY, APRIL 20, 2014, I WAS DRIVING ON THE RAMP TO GET ON THE FDR DRIVE FROM THE BROOKLYN BRIDGE, GOING APPROXIMATELY 20-40 MPH, AND THE ENGINE SHUT OFF COMPLETELY. IN THE MIDDLE OF HIGHWAY TRAFFIC, I WAS FORCED TO PLACE THE CAR IN PARK, TURN ON MY HAZARD LIGHTS, TURN THE KEY TO THE OFF POSITION, AND RESTART THE ENGINE. DURING THE COURSE OF DRIVING TO AN EMERGENCY SHOULDER, AS THIS WAS AN EXTREMELY DANGEROUS SITUATION, THE CAR'S ENGINE ONCE AGAIN TURNED OFF COMPLETELY WHILE I WAS DRIVING. AFTER MAKING IT TO AN EMERGENCY SHOULDER AREA, I CONTACTED VOLKSWAGEN ROADSIDE ASSISTANCE AND THE CAR WAS EVENTUALLY TOWED. TODAY, APRIL 21, 2014, I SPOKE WITH A SERVICE REPRESENTATIVE AT OPEN ROAD VOLKSWAGEN OF MANHATTAN AND WAS TOLD THAT THE CHECK ENGINE SYMBOL OF THE VEHICLE IS NOT ON (AS I MENTIONED EARLIER, SOMETIMES IT WAS ON FOR ME AND SOMETIMES NOT) AND THAT THE CAR DID NOT HAVE AN ISSUE WHEN DRIVEN AROUND THE BLOCK. THEREFORE, THE SERVICE REPRESENTATIVE IS GOING TO TAKE THE CAR FOR AN EXTENDED PERIOD TO SEE IF THE ISSUE REPRODUCES. OF COURSE, THIS IS AN INCREDIBLY DANGEROUS ISSUE AND SHOULD BE FIXED. *TR

NHTSA ODI 10584039