Home · 2014 Volkswagen Jetta Hev · Complaints
What 399 owners told NHTSA about the 2014 Volkswagen Jetta Hev
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 399 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters
Jul 10, 2023Transmission & drivetrainEngineCrash
The contact owns a 2014 Volkswagen Jetta. The contact stated that while pressing the brake pedal, the vehicle suddenly shut off and began to roll backward causing a second vehicle to crash into the rear passenger side door. No injuries were reported. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not determined. The contact indicated that after the vehicle was serviced under a manufacturer's campaign the vehicle had randomly shut off on several occasions and after restarting the engine the vehicle would operate as normal. No further information was available. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 149,000.
NHTSA ODI 11531388
Apr 1, 2019Transmission & drivetrainEngineFuel systemCrash1 injury
2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR
NHTSA ODI 11192915
Jan 17, 2018Transmission & drivetrainEngineCrash1 injury
DEALERSHIP HAS HAD MY CAR FOR 100 DAYS AND STILL NOT FIXED. 2014 - 2 CLUTCHES AND A REBUILT TRANSMISSION LATER. CAR WAS RETURNED, SAME DAY 5TH GEAR WENT OUT AGAIN ON INTERSTATE 95 ALMOST KILLED MY SON.
NHTSA ODI 11063211
Working with the data? Download all 399 complaints as CSV · fetched from NHTSA July 26, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2014 Volkswagen Jetta Hev verdict →