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What 399 owners told NHTSA about the 2014 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (399)Crash / fire / injury (22)Engine (111)Electrical system (95)Transmission & drivetrain (87)Fuel system (41)Airbags (36)Lights (24)Brakes (20)Steering (17)Electronic Stability Control (esc) (10)Speed control (10)

1 of 399 complaints match · Speed control · crash/fire/injury only · clear filters

May 5, 2015Speed controlBrakesCrash

PARKING THE CAR IN PARKING SPACE. CAR MADE EXTREMELY LOUD NOISE (LIKE A BACKFIRE) AND THEN AUTO ACCELERATED. TRIED HITTING THE BRAKE BUT BRAKE DID NOT DECOMPRESS. HIT A PARKED CAR IN FRONT OF ME. *TR

NHTSA ODI 10714571

Working with the data? Download all 399 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Volkswagen Jetta Hev verdict →