What 76 owners told NHTSA about the 2014 Toyota 4RUNNER Hybrid

I notice my gas wasn't lasting long. One day I was pumping gas and noticed that underneath my 4-runner gas was pouring out from the top of my fuel tank. Took it to the dealership and they repaired the charcoal canister, canister assembly and purge valve assembly. Cost me $953.48 with parts and labor. Very dangerous due to it could have started a fire while driving.

NHTSA ODI 11542712

Fuel level sensor in gas tank not working properly

NHTSA ODI 11453120

Car would have trouble starting. Once i got it to start it would stall when stopped

NHTSA ODI 11419689

RECEIVED NOTIFICATION ABOUT A RECALL REGARDING FUEL PUMP. CONTACTED CENTENNIAL TOYOTA 6551 CENTENNIAL CENTER BLVD. LAS VEGAS 89149 ON MONDAY AUGUST 10, 2020 AND WAS ADVISED THAT THEY NEEDED TO ORDER PARTS AND THAT THEY WOULD CONTACT ME FOR SCHEDULING AN APPOINTMENT. THREE WEEKS LATER ON AUGUST 31, 2020 I CALLED CENTENNIAL AND REQUESTED THE SERVICE MANAGER TO INQUIRE OF STATUS ON PARTS IN WHICH HE STATED PARTS ARE NOT IN AND THAT "I" SHOULD CALL BACK IN 2 WEEKS. AS OF THIS DATE SEPTEMBER 17, 2020 I HAVE NOT RECEIVED A CALL FROM CENTENNIAL TOYOTA.

NHTSA ODI 11355563

TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11329444

TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE STALLED AT 45 MPH AND RESTARTED INDEPENDENTLY. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE DEALER WAS NOT CALLED. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

NHTSA ODI 11326762

TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE SHUDDERED WHILE DRIVING AT AN UNDISCLOSED SPEED. NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NALLEY TOYOTA OF ROSWELL (11130 ALPHARETTA HWY, ROSWELL, GA 30076, (770) 763-7398), AND WAS INFORMED THE PART WAS NOT AVAILABLE AND THAT THE VEHICLE SHOULD NO LONGER BE DRIVEN UNTIL THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WOULD BE AVAILABLE BY JUNE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 53,459. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11324661

TOYOTA SENT OUT A SAFETY RECALL NO. 20V-012 FOR THE FUEL PUMP STATING "IF A VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF A CRASH." YET, THEY HAVE NO REMEDY NOW, AND NO REMEDY IN THE FUTURE TO FIX THIS. *TR

NHTSA ODI 11323668

TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAVENDER TOYOTA SERVICE CENTER (5802 STEMMONS, SAN ANTONIO, TX 78238, (877)676-9734, WAS CONTACTED BY PHONE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

NHTSA ODI 11322521

VEHICLE WAS IN MOTION ON A CITY STREET ON 12/24/18 WHEN THE ENTIRE SYSTEM (ENGINE, ELECTRICAL ETC.) COMPLETELY QUIT. I WAS NEAR A STOP LIGHT, SO I STOPPED AND RESTARTED THE ENGINE AND RESUMED TRAVEL. ON 12//27/18 I WAS IN MOTION IN A PARKING LOT AND THE ENTIRE SYSTEM FAILED AGAIN. AT THIS TIME NO SYSTEMS WERE OPERABLE INCLUDING LIGHTING AND THE VEHICLE DID NOT IMMEDIATELY RESTART WITH THE IGNITION KEY. AFTER APPROXIMATELY 5 MINUTES THE VEHICLE RESPONDED TO THE IGNITION KEY AND RESTARTED. I TOOK THE VEHICLE TO A TOYOTA DEALERSHIP AND THEY DID A DIAGNOSTICS TEST. NO ISSUES WERE FOUND DURING THE TEST AND THEY WERE UNABLE TO DUPLICATE THE COMPLETE SYSTEM FAILURE. THEY DID AND AUDIO SYSTEM UPDATE AND I PICKED THE VEHICLE BACK UP ON 12/28/18.

NHTSA ODI 11164097