Home · 2014 Tesla Model S P90d · Complaints

What 365 owners told NHTSA about the 2014 Tesla Model S P90d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (365)Crash / fire / injury (59)Electrical system (132)Suspension (90)Lights (27)Steering (27)Transmission & drivetrain (27)Body & structure (26)Fuel system (24)Speed control (22)Visibility & wipers (17)Airbags (13)

Newest first · 365 complaints · page 12 of 15

Aug 22, 2019Transmission & drivetrainElectrical system

ON MAY 20TH, 2019, THE SUBJECT VEHICLE WAS UPDATED WITH TESLA'S SOFTWARE UPDATES AND LOST OVER 20 MILES OVERNIGHT. THE VEHICLE HAS SUFFERED FROM A THROTTLING OF PERFORMANCE, CHARGING SPEEDS, AND A LOWERED MAXIMUM BATTERY VOLTAGE CAPACITY WHICH HAS LED TO A SIGNIFICANT DECREASE IN THE NUMBER OF RATED MILES AVAILABLE. TESLA HAS DENIED A BATTERY WARRANTY REPLACEMENT BY CLAIMING THAT THERE IS NO DEFECT. TESLA CLAIMS THAT THE UPDATES WERE ISSUED TO IMPROVE BATTERY LONGEVITY AND HEALTH. HOWEVER, THEY ARE DOING SO TO AVOID REPLACING THESE UNDER WARRANTY AND/OR COMPENSATING OWNERS FOR THE LOSS IN RANGE. THIS APPEARS TO BE IN RESPONSE TO THE GROWING NUMBER OF BATTERY FIRES THAT HAVE OCCURRED WITH TESLA VEHICLES THAT ARE PARKED AND NOT IN OPERATION. TESLA HAS FAILED TO COMMUNICATE ANYTHING WITH REGARDS TO THE SAFETY OF THE AFFECTED VEHICLES AND HAS CONTINUED TO MAKE ADJUSTMENTS TO THE SOFTWARE WITHOUT PROVIDING OWNERS WITH ANY NOTICE OR INFORMATION THAT THEIR VEHICLE MAY BE AFFECTED. THE OWNER OF THIS VEHICLE WAS DENIED A WARRANTY REPLACEMENT AFTER HAVING THE CLAIMS ARBITRATED WITH NATIONAL CENTER FOR DISPUTE SETTLEMENT, WHERE THE ARBITRATOR FOUND THAT THERE WAS NO MANUFACTURING DEFECT. THE SUBJECT VEHICLE CONTINUES TO SUFFER FROM A HIGH RATE OF BATTERY LOSS WHEN THE CAR IS PARKED AND NOT IN OPERATION. THE CAR HAS NOT REGAINED ANY MILEAGE AS A RESULT OF TESLA'S MOST RECENT UPDATES THAT HAVE ATTEMPTED TO REMEDY THE SITUATION. THE SUBJECT VEHICLE SUFFERS FORM REDUCED CHARGING SPEEDS AND IS NOT CAPABLE OF REACHING THE SAME NUMBER OF MILES AS IT DID BEFORE.

NHTSA ODI 11246770

Aug 13, 2019Electrical systemEngine

SOFTWARE UPDATES BY TESLA HAVE LIMITED RANGE USAGE BY LOWERING THE AVAILABLE VOLTAGE MAX CAPACITY FOR CHARGING. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI 11243758

Aug 9, 2019Transmission & drivetrain

THE BEARING IN THE DRIVE SHAFT IS DAMAGED AND CONSTANTLY WHINES DURING ACCELERATION. I BROUGHT THE CAR TO THE DEALER IN CHICAGO TWO MONTHS AGO. THEY SAID THE DRIVE SHAFT HAD TO BE REPLACED. THEY ORDERED THE DRIVE SHAFT AND SAID IT WOULD BE DELIVERED IN 7 DAYS. I HAVE CONTACTED THEM NUMEROUS TIMES AND GET NO RESPONSE.

NHTSA ODI 11242820

Jul 31, 2019Transmission & drivetrainElectrical system

MY LI-ION BATTERY HAS BEEN DEGRADED RECENTLY BY AN OVER-THE-AIR SOFTWARE UPDATE. I BELIEVE THAT THIS UPDATE IS RELATED TO THE RECENT BATTERY FIRES (4 IN LADT 4 MONTHS, INCLUDING ONE IN SAN FRANCISCO). ONLY A FEW (100 TO A FEW THOUSAND I BELIEVE) OF THE TESLAS HAVE BEEN AFFECTED AS MINE HAS BEEN. I AM NOW CONCERNED ABOUT THE SAFETY OF MY VEHICLE. WILL MY BATTERY CATCH ON FIRE IN MY GARAGE? I WOULD LIKE NHTSA TO REVIEW THE CHANGES MADE BY TESLA AND APPROVE THAT THESE CHANGES WILL BE EFFECTIVE FOR THE SAFETY OF MY BATTERY. OR, DOES THIS POINT TO A DEFECTIVE BATTERY AND SHOULD BE RECALLED FOR SAFETY REASONS?

NHTSA ODI 11240787

Jul 20, 2019

WHEN DOOR UNLOCKS VIA FOB PROXIMITY OR UNLOCK COMMAND, THE DOOR ITSELF ALSO OPENS. THIS HAPPENED WHEN STATIONARY IN THE CAR AND APPROACHING THE CAR. I DID NOT ATTEMPT TO DO THIS WHEN THE CAR WAS IN MOTION. THE DOOR MUST ALWAYS BE MANUALLY CLOSED WHEN THIS HAPPENS.

NHTSA ODI 11233559

May 9, 2019Steering

I HAD SOME STEERING ISSUES, SOMETIMES THE STEERING GETS VERY VERY HARD TO STEER, I CAN SEE MANUFACTURER RECALL NUMBERSB1832002 NHTSA RECALL NUMBER18V-204, AND I HAVE WROTE TO TESLA ABOUT ISSUES, BUT NO ANSWERS.

NHTSA ODI 11206389

Apr 26, 2019SteeringAirbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V204000 (STEERING) AND 19V002000 (AIR BAGS). THE CONTACT REACHED OUT TO TESLA (100 SOUTH LAKE DESTINY RD, EDENVILLE, FL), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11204003

Apr 2, 2019Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TESLA (6801 WASHINGTON AVE S, #110, MINNEAPOLIS, MN 55439, (952) 944-1373) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS SALVAGED, WHICH COULD BE AN ISSUE GOING FORWARD WITH THE MANUFACTURER PERFORMING THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11193302

Mar 12, 2019Airbags

TAKATA RECALL 3 YEARS IN TO THIS RECALL, I HAVE RECEIVED AT LEAST 3 NOTIFICATIONS OF THIS ISSUE FROM TESLA. I HAVE REPEATEDLY REQUESTED SERVICE TO ADDRESS THE RECALL AND HAVE BEEN TOLD "THERE ARE NO PARTS" AND "IT'S NOT YOUR CAR'S TURN IN LINE YET." I FEEL THAT 3 YEARS IS TOO LONG A TIME PERIOD TO BE CONSIDERED "REASONABLE" FOR ADDRESSING THIS PROBLEM. THIS IS POTENTIALLY A SAFETY-OF-LIFE ISSUE IN A DAILY-DRIVER CAR!

NHTSA ODI 11186182

Mar 11, 2019Airbags

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS), WHICH INDICATED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11185812

Mar 8, 2019SteeringBody & structure

IT'S ABOUT 8:18 ON SATURDAY, MARCH 2ND, DRIZZLE. I WAS DRIVING FROM FREEWAY 56 WEST TO SOUTH HIGHWAY 5. AFTER MERGE TO 5 FREEWAY, I FELT THE TIRES SLIP, THEN THE CAR SUDDENLY UNINTENDED ACCELERATED AND STEERING WHEEL FAILED, CAR WHIRLED AT HIGH SPEED BUMP INTO THE LEFT SIDE OF FREEWAY GUARD WALL, CONTINUED TO BE ACCELERATED SPIN CROSSED FOUR LANES HIT ON TO THE RIGHT GUARD WALL, SPIN ANOTHER HALF CIRCLE THEN STOP ON EMERGENCY LANE. LUCKILY, NO OTHER CAR WAS INVOLVED, I WAS NOT HURT AT ALL, EXCEPT THAT THE CAR COULD NOT DRIVE. BY THAT TIME THE CAR SHOW 'STABILITY CONTROL DISABLED' SEE PICTURE. SITTING IN MY CAR AND CALLING TESLA REPORT ABOUT THE ACCIDENT. THEY TOLD ME THE REASON WAS THE WEATHER. ABOUT TEN MINUTES LATER, THE POLICE CAME AND LOOKED AT THE SCENE OF THE ACCIDENT. AS NO OTHER CAR WAS INVOLVED, NO ONE WAS INJURED, NO PUBLIC EQUIPMENT WAS DAMAGED, THE POLICE DID NOT ISSUE TICKETS AND REPORTS.

NHTSA ODI 11185150

Feb 6, 2019Lights

CONDENSATION IN THE LEFT REAR TAIL LIGHT. THERE ARE MANY REPORTS OF THIS SINCE 2013 ON THE TESLAMOTORSCLUB.COM WEBSITE UNDER MODEL S FORUM AND EXTERIOR. SEARCH WATER IN TAIL LIGHTS AND YOU GET MANY POSTS AND PHOTOS.

NHTSA ODI 11174848

Dec 7, 2018Steering

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V204000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EDON PRAIRIE TESLA (6801 WASHINGTON AVE S, #110, MINNEAPOLIS, MN 55439, (952) 944-1373) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11156820

Dec 5, 2018Steering

I BOUHT THE CAR IN MAY, 2018. AND NOW I HAVE SOME PROBLEMS WITH STEERING. I FEEL THAT STEERING NOT WORKING LIKE IT SHOULD. IT GETTING HARD TO STEER TIME TO TIME.

NHTSA ODI 11156377

Oct 12, 2018

PREVIOUS TESLA SOFTWARE ALLOWED REAR VIEW CAMERA TO MITIGATE THE MODEL S'S BLINDSPOTS. CURRENT SOFTWARE UPDATE (VERSION 9) HAS LIMITED THE ABILITY TO USE THE REAR VIEW CAMERA AS A BLIND SPOT MONITOR THUS MAKING THE VEHICLE LESS SAFE.

NHTSA ODI 11139978

Oct 9, 2018Electrical systemSpeed controlCrash

TL* THE CONTACT WAS LOANED A 2014 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE IN THE DRIVEWAY, IT SPONTANEOUSLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE PARKED IN THE DRIVEWAY. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. AFTER APPROXIMATELY ONE HOUR, THE VEHICLE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE UNLOCKED WITH THE KEY FOB. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT

NHTSA ODI 11139174

May 16, 2018Suspension

THIS IS A COMPLAINT ABOUT THE FRAGILE TESLA SUSPENSION COMPONENTS. I BELIEVE THAT IT IS THE PUBLIC INTEREST THAT I SHOULD BE ALLOWED TO FILE THESE COMPLAINTS BECAUSE THE OWNERS ARE BEING PRESSURED TO REMAIN SILENT. JUST TODAY AN OWNER HAS ADDED A FRESH REPORT OF A BROKEN SUSPENSION AND SUPPLIED PHOTOGRAPHIC EVIDENCE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/TESLA-UPPER-CONTROL-ARM-CRACKED.96329/ **GEORGECM, YESTERDAY AT 2:37 AM LAST EDITED: YESTERDAY AT 3:08 AM MY WIFE WAS DRIVING US HOME THIS SATURDAY. SHE HIT A REALLY SMALL POTHOLE WHEN THE CAR BECAME HARD TO CONTROL. FOR A SHORT TIME WE WENT ON THE OTHER SIDE OF THE ROAD, THEN SHE MANAGED TO GET BACK ON OUR SIDE WHILE REDUCING SPEED TO A COMPLETE STOP. THE WHEEL WAS IN AN INCORRECT POSITION. WE MANAGED TO SLOWLY DRIVE THE CAR IN A POSITION SAFE FOR OTHER DRIVERS, IN A PARKING PLACE NEARBY. THE UPPER CONTROL ARM WAS BROKEN. I ALSO OBSERVED INTERIOR SIDE TIRES ABNORMAL WEAR ON BOTH REAR WHEELS. THE CAR WAS DRIVING WITH THESE TIRES LESS THAN 3000 MILES! THIS LOOKS TO ME LIKE A CATASTROPHIC FAILURE OF THAT CONTROL ARM, DOES ANYBODY HAS KNOWLEDGE IF TESLA HAS A NEWER, REINFORCED VERSION OF THIS PART ? I AM LOOKING TO REPLACE THEM ON BOTH SIDES. ANYBODY WHO HAS A RELIABLE SOURCE FOR NEW PARTS, PREFERABLY IN EUROPE PLEASE SEND ME A MESSAGE. THE NEAREST TESLA SERVICE FROM ME IS 2000 KM AWAY.** THIS THREAD HAS BEEN RUNNING FOR MORE THAN 12 MONTHS. MANY OWNERS HAVE REPORTED BROKEN SUSPENSIONS. POSTERS ARE ATTACKING THE COMPLAINANTS AND URGING THEM NOT TO REPORT THESE FAILURES. I HAVE BEEN ADVISED THAT NON-OWNERS SHOULD NOT FILE COMPLAINTS. IF THAT IS TRUE THEN I WOULD LIKE TO KNOW HOW YOU EXPECT TO GAIN KNOWLEDGE ABOUT THIS ISSUE. DUMMY US ADDRESS USED TO COMPLY WITH WEBSITE REQUIREMENTS. MY CORRECT CONTACT DETAILS ARE SUPPLIED WITH THIS SUBMISSION.

NHTSA ODI 11094073

May 14, 2018Fuel systemCrashFire1 injury2 deaths

TESLA S AND X BATTERIES ARE A DESIGN FLAW. TESLA'S PANASONIC CELLS ARE MADE WITH THIN METAL CASINGS SO THAT THE HEAT FROM ONE BURNING CELL CAUSES THE NEIGHBORING CELLS TO BURST ESPECIALLY WHEN EXPOSED TO AIR IN AN ACCIDENT. THESE FIRES EMIT TOXINS SUCH AS FLORINE GAS. THESE CARS SHOULD BE RECALLED AND THE BATTERIES REPLACED WITH A SAFER DESIGN. THE RECENT ACCIDENT IN FLORIDA SHOWS THE NEED FOR THIS RECALL.

NHTSA ODI 11093601

May 13, 2018Speed controlBrakes

I HAVE EXPERIENCED MANY TIMES THAT I PRESS THE BRAKE PEDAL AND THE GAS (ACCELERATION PEDAL ON THE TESLA) PEDAL AT THE SAME WHEN I TRY TO USE THE BRAKE. I HAVE OWN 4 DIFFERENT CARS AND I NEVER EXPERIENCED THAT I AM PRESSING THE BRAKE AND THE GAS PEDAL AT THE SAME TIME. SO I PAY A BIT ATTENTION ON HOW THE GAS PEDAL AND THE BRAKE PEDAL DESIGN. I NOTICE THE GAS PEDAL IS BIGGER IN SIZE AND THE CLEARANCE BETWEEN THE BRAKE AND GAS PEDAL IS LESS THAN ALL THE CARS I OWN (TWO LEXUS AND ONE MERCEDES BENS) OR ANOTHER WORD, THE BRAKE PEDAL AND THE ACCELERATION PEDAL IS TOO CLOSE. ALSO THE BRAKE PEDAL SEEMS A BIT HIGHER. ANYWAY, SUCH DESIGN LAYOUT SEEMS TO CAUSE THE DRIVER PRESSING THE BRAKE AND THE GAS PEDAL AT THE SAME TIME AND HINDER THE ACTION TO STOP THE CAR. I EVEN EXPERIENCED THAT THE CAR ACCELERATE FORWARD WHEN I TRY TO BRAKE THE CAR. I SAW THE NEWS TODAY THAT THERE IS A CAR CRASH INVOLVING A TESLA. I HOPE THE ABOVE MAY BE SOMETHING INTERESTING FOR YOU TO LOOK INTO AND SEE IF IT IS RELATED TO WHAT I HAVE EXPERIENCED. ANY QUESTION, PLEASE FEEL FREE TO CONTACT ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

NHTSA ODI 11093584

May 10, 2018SuspensionFuel system

THIS A COMPLAINT ABOUT THE FATAL TESLA CRASH IN FORT LAUDERDALE. EVEN THOUGH THE NTSB IS INVESTIGATING THIS CRASH THE INQUIRY IS LIKELY TO TAKE MORE THAN A YEAR. I AM CERTAIN THAT THIS CRASH WAS CAUSED BY YET ANOTHER SUSPENSION FAILURE. HTTP://MIAMI.CBSLOCAL.COM/2018/05/10/NTSB-TO-INVESTIGATE-FIERY-CRASH-OF-TESLA-IN-FT-LAUDERDALE/ CRASH SCENE PHOTOGRAPHS SHOW THAT THE RH BACK WHEEL AND SUSPENSION HAVE FALLEN OFF THE CAR. THE ROAD IS RELATIVELY STRAIGHT AT THE CRASH SITE. THERE IS JUST A SINGLE SKID MARK WHERE THE CAR SUDDENLY WENT SIDEWAYS. THERE IS NO INDICATION OF THE CAR SPINNING OUT OF CONTROL DUE TO TAKING A CURVE TOO FAST. THE SKID MARK SHOWS A VERY SUDDEN SWERVE TO THE WRONG SIDE OF THE ROAD AND INTO THE WALL. THE VIDEO SHOWS WHAT APPEARS TO BE A DETACHED WHEEL AND TIRE LYING IN THE ROADWAY. IT IS ALSO VERY CONCERNING THAT TESLAS BURST INTO FLAMES SO EASILY AND THAT THE ELECTRIC DOOR HANDLES BECOME INOPERATIVE PREVENTING OCCUPANTS OR RESCUERS FROM OPENING THEM. ONCE AGAIN THE EARLY STAGE OF THESE FIRES SEEMS TO BE FUELLED BY THE 7 GALLONS OF ETHYLENE GLYCOL. THE STORED ENERGY IN THE BATTERIES CAN EASILY BOIL OFF THE WATER CONTENT OF THE COOLANT CAUSING IT TO BECOME HIGHLY FLAMMABLE. THE FIRE DOES NOT YET APPEAR TO HAVE IGNITED THE ACTUAL BATTERIES SINCE THESE BURN WITH A WHITE HEAT AND THE INDIVIDUAL CELLS EXPLODE LIKE FIRECRACKERS. THIS SITUATION IS EXTREMELY DANGEROUS. PLEASE ACT IMMEDIATELY BEFORE MORE LIVES ARE LOST.

NHTSA ODI 11093243

May 9, 2018Electrical systemCrashFire1 injury2 deaths

REPORTEDLY: ON 5-8-18 ABOUT 7 PM IN FORT LAUDERDALE FLORIDA ALONG THE 1300 BLOCK OF SEABREEZE BOULEVARD; TWO TEENAGERS WERE TRAPPED AND BURNED TO DEATH AFTER CRASHING A TESLA MODEL S. A THIRD TEENAGER WAS EJECTED AND SERIOUSLY INJURED. IT WAS A SINGLE CAR ACCIDENT. EXCESSIVE SPEED IS THOUGHT TO BE A FACTOR. FRIENDS OF THE VICTIMS WERE FOLLOWING THE TESLA IN ANOTHER VEHICLE, AND SAID THE VEHICLE WAS ENGULFED IN FLAMES PREVENTING WOULD BE RESCUERS FROM PULLING THE TRAPPED TEENAGERS FROM THE VEHICLE. ONLOOKERS WATCHED THEIR VICTIMS STRUGGLE AS THEY BURNED TO DEATH. THERE IS VIDEO OF THE TRAPPED VICTIMS BURNING TO DEATH. DID ALL THE AIRBAGS DEPLOY? WHY DID THE BATTERY CATCH FIRE AND POSSIBLY EXPLODE? WAS CRASH AVOIDANCE ACTIVE, IF SO DID IT FAIL? WERE ALL THE VICTIMS WEARING SEATBELTS? DID THE CAR HAVE SAFETY FEATURES TO DETECT PEOPLE NOT WEARING SEATBELTS AND WARNING SYSTEM?

NHTSA ODI 11092655

May 8, 2018Suspension

HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/31148767/PHOTOS BACK WHEEL HAS FALLEN OFF. THIS DOES NOT LOOK AS THOUGH IT IS CAUSED BY ANOTHER VEHICLE RUNNING INTO THE BACK OF IT. IT IS MUCH MORE LIKELY TO BE YET ANOTHER CASE OF THE WEAK SUSPENSION PARTS CAUSING SELF INFLICTED INJURY. THE ATTACHED PHOTOGRAPH SHOWS THAT THE SUSPENSION LINKS HAVE BEEN STRETCHED OUTWARD UNTIL THEY SNAPPED. THIS WAS NOT CAUSED BY AN IMPACT TO THE REAR OF THE TESLA. PLEASE INVESTIGATE. THANK YOU. PERSISTENT CITIZEN.

NHTSA ODI 11092574

May 6, 2018Body & structureSpeed controlCrash

CAR HAD BEEN RENTED IN NOVEMBER 2016 FROM A TURO MEMBER FOR FOUR DAYS IN LAS VEGAS. THE CAR HAD BEEN IN STOP AND GO TRAFFIC WITH THE AUTOPILOT ON. THE CAR SENSED TRAFFIC MOVING CAUSING THE TESLA'S AUTOPILOT TO MOVE AT 10MPH. THEN THE CAR'S AUTOPILOT MALFUNCTIONED AND CRASHED INTO ANOTHER CAR THAT WAS ATTEMPTING TO MERGE LANES. DAMAGES TOTALED $3100 FOR THE TESLA AND UNKNOWN FOR THE OTHER VEHICLE. CAR HAD BEEN ADVERTISED AS BEING ABLE TO DRIVE ITSELF

NHTSA ODI 11092088

May 4, 2018SuspensionCrashFire

HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/38280127 IT HAS BEEN COMPLETELY DESTROYED BY FIRE. DESPITE THE EXTREME FIRE DAMAGE IT IS CLEAR FROM THE ATTACHED PHOTOGRAPH THAT THE SUSPENSION LINKS ON THE RH BACK WHEEL ARE CLEANLY SNAPPED OFF. THIS IS NOT BECAUSE THEY HAVE MELTED IN THE FIRE BECAUSE THERE ARE TWO CLEAR FRACTURES AND THE WHEEL HAS GONE WHOMPY. ANOTHER CASE OF FRAGILE ALLOY SUSPENSION PARTS CAUSING A CRASH FOLLOWED BY A FIRE MOST LIKELY TO TO LEAKING HOT GLYCOL FOLLOWED BY IGNITION OF THE BATTERY PACK. THESE CARS ARE WORSE THAN THE OLD PINTO AND CORVAIR. THEY ARE UNSAFE AT ANY VOLTAGE. PLEASE INVESTIGATE. SEETHING CITIZEN ETC. ETC. DATE OF INCIDENT IS AN APPROXIMATION.

NHTSA ODI 11091975

Apr 4, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V031000 (AIR BAGS). THE VEHICLE WAS TAKEN TO TESLA MOTORS (457 PLEASANT ST, WATERTOWN, MA 02472) WHERE THE CONTACT WAS INFORMED THAT DUE TO THE VEHICLE PREVIOUSLY BEING IN A CRASH, THE CONTACT WOULD NEED TO PAY FOR DIAGNOSTIC FEES PRIOR TO THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HE WOULD NEED TO FOLLOW THE DEALER'S INSTRUCTIONS. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT FELT THAT HE SHOULD NOT HAVE TO PAY DIAGNOSTIC FEES IN ORDER TO HAVE THE RECALL REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 11083235

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Working with the data? Download all 365 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Tesla Model S P90d verdict →