What 365 owners told NHTSA about the 2014 Tesla Model S 75

EXACTLY AS DESCRIBED IN YOUR OPEN INVESTIGATION, NHTSA ACTION NUMBER: PE20010. THE TOUCHSCREEN DISPLAY WENT BLACK ON 02/23/20, NO TOUCHSCREEN-RELATED FUNCTIONS WORKED (INCLUDING CAMERA DISPLAYS, NAVIGATION, CHARGING, ETC). TESLA SERVICE STATION REPLACED THE MCU (3/10/20-3/20/20), AT MY EXPENSE, EVEN THOUGH THIS FLASH DEVICE FAILS BECAUSE OF TESLA'S OWN EXTREMELY HIGH NUMBER OF PROGRAM-ERASE CYCLES -- AND THAT MASSIVE DATA TRANSFER BENEFITS ONLY TESLA, NOT THE CAR OWNER. THEY INSTALL MCUS THAT FAIL DUE TO THE HIGH DEMANDS PLACED ON THEM BY THE COMPANY, FOR THE COMPANY. THEN THEY CHARGE THE CONSUMER FOR A REPLACEMENT, AND THIS WILL HAPPEN AGAIN AND AGAIN. *TR

NHTSA ODI 11330870

DUE TO RECENT NEWS THIS WEEK OF NHTSA INVESTIGATING THE TESLA MODEL S FROM 2012 TO 2015 REGARDING THE FAULTY SCREEN, I WANTED TO REPORT THAT I HAD A SIMILAR PROBLEM. THE LARGE SCREEN CALLED MCU OR MEDIA CONTROLLED UNIT ON MY MODEL S WOULD HAVE PROBLEMS OF BLACKING OUT WHILE DRIVING OR WHEN TRYING TO START FROM A PARKED POSITION. ULTIMATELY, IT SHUT DOWN ALTOGETHER. I HAD REPORTED THE PROBLEM TO TESLA WHEN THE SCREEN BLACKOUT PROBLEMS WERE HAPPENING IN 2018 AND 2019 BY CALLING CUSTOMER SERVICE. TESLA'S CUSTOMER SERVICE TOLD ME TO REBOOT THE SYSTEM BY HOLDING DOWN THE TWO SCROLL BUTTONS. AFTER MULTIPLE REBOOTS OVER A PERIOD OF 6+ MONTHS, THE SCREEN BLACKED OUT PERMANENTLY, AND THE REBOOT SOLUTION NO LONGER WORKED. I HAD TO GET THE PROBLEM FIXED AT A COST OF $2,614.50. *TR

NHTSA ODI 11330936

TOUCHSCREEN WAS UNRESPONSIVE AND NEEDED TO BE REPAIRED. VEHICLE WAS STATIONARY. *TR

NHTSA ODI 11330465

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT AT START-UP, THE DISPLAY FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO TESLA (5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT AS A COURTESY, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT REACHABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300.

NHTSA ODI 11330513

TOUCHSCREEN FAILURE DUE TO EMMC CHIP. THIS RENDERED MANY OF THE VEHICLE FUNCTIONS USELESS, SUCH AS AC, TURN SIGNALS, HIGH-BEAMS, RADIO, NAVIGATION, BACK UP CAMERA, PROXIMITY SENSORS, GARAGE DOOR OPENER, INFOTAINMENT INFO, AND CHARGING. I WAS TOLD BY A TESLA SERVICE CENTER REP THAT IF BATTERY FAIL DO TO NOT BEING ABLE TO CHARGE IT WOULD BE ON ME. EVEN THOUGH THAT FUNCTION WAS RENDERED USELESS DUE TO THE SCREEN FAILURE. THE CAR WAS PARKED IN THE GARAGE WHILE CHARGING WHEN THIS HAPPENED, I WOKE UP TO A BLACK SCREEN THE NEXT MORNING. *TR

NHTSA ODI 11330523

THE DOOR HANDLE SOMETIMES DOES NOT EXTEND AND STUCK IN POSITION. IF THE DOOR HANDLE STUCK IN CLOSE POSITION, DURING AN FATAL ACCIDENT, THE FIRST RESPONDER WILL NOT ABLE TO OPEN THE DOOR AND SAVE LIFE. *TR

NHTSA ODI 11330524

ALL FOUR HANDLE ON MY CAR HAVE BEEN REPLACED WITHIN 3 YEARS OF USAGE. THE DOOR HANDLE WERE STUCK IN CLOSE POSITION AND THE DOOR CAN NOT BE OPEN FROM OUTSIDE. IT SEEMS LIKE A SAFETY ISSUE IF THE DOOR HANDLE CAN NOT BE OPEN FROM OUTSIDE IN THE EVENT OF EMERGENCY. *TR

NHTSA ODI 11330529

THE TOUCH SCREEN WENT BLANK IN LATE APRIL OR EARLY MAY, AND I COULD NOT REJUVENATE IT WITH A REBOOT OR OTHER TECHNIQUES. THE BACKUP CAMERA AND OTHER CRITICAL FEATURES AND CONTROLS WERE NOT FUNCTIONAL AS A RESULT. I TOOK THE CAR TO TESLA AND THEY REPLACED THE MEDIA CONTROL UNIT (MCU). I AM ATTACHING THE ESTIMATE WHICH INDICATES THE REPAIR AND COST FOR THAT REPAIR. AT THIS POINT, THE MCU REPLACEMENT SEEMS TO HAVE SOLVED THE ISSUE. *TR

NHTSA ODI 11330534

MY CAR EXPERIENCED THE ISSUES DESCRIBED IN NHTSA ACTION NUMBER PE20010 WITH A PREMATURE MCU FAILURE DUE TO THE EMMC CARD FAILING. THIS EMMC CARD HAS BEEN FOUND TO FAIL TOO QUICKLY DUE TO TESLA ALLOWING DEBUG LOGGING TO THE EMMC CARD THAT IS NOT NEEDED FOR NORMAL VEHICLE USERS. THIS EXCESS LOGGING WAS CONFIRMED BY ELON MUSK ON OCTOBER 12 2019 HTTPS://TWITTER.COM/WK057/STATUS/1211704973970550785. THIS EXPENSIVE FIX AFTER FAILURE HAD TO BE REPAIRED OUT OF WARRANTY FOR A LARGE COST. THIS FAILURE CAUSES THE REAR VIEW CAMERA TO FAIL TO WORK, THE CLIMATE CONTROL TO FAIL TO WORK MEANING THAT DEFROSTING DOES NOT WORK CAUSING POTENTIAL VEHICLE ISSUES, AND POTENTIAL SLOW CHARGING OF THE CAR. THE CAR ALSO TAKES ABOUT 30 SECONDS TO A MINUTE TO GET OUT OF PARK WHILE THE VEHICLE SUBSYSTEMS "FAIL" THE MCU ALSO CAUSING A SAFETY ISSUE IF THE DRIVER NEEDS TO GET OUT OF A TROUBLING SITUATION QUICKLY. *TR

NHTSA ODI 11330535

THE TESLA MCU1 IS KNOWN TO FAIL AS HIGHLIGHTED BY MANY RESPECTABLE NEWS AGENCIES. THERE ARE EVEN SHOPS AROUND THE COUNTRY SPECIALIZING IN THIS CRAZY REPAIR THAT INVOLVES HACKING THE CAR. THE MCU IN MY CAR IS BEGINNING TO FAIL AND WILL BLACK OUT/FREEZE RANDOMLY. BASICALLY THE IDEAL USE FOR IT, IS NOT TO USE IT SO IT DOESN'T CRASH. WHEN IT DOES, I EXPERIENCE LOSS OF AUDIBLE AND VISUAL TOUCHSCREEN FEATURES, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING, AND LOSS OF THE REAR-CAMERA IMAGE DISPLAY WHEN IN REVERSE GEAR. AFTER SEVERAL REBOOTS, IT DOES BOOT UP, OFTEN WIFI DOES NOT WORK, 3G CONNECTION DOES NOT WORK, MAPS TAKE A LONG TIME TO LOAD AS I AM DRIVING AND NAVIGATING ANY OF THE OPTIONS CAUSES THE UNIT TO FREEZE. IT TAKES ADDITIONAL REBOOTS TO RESOLVE THESE ISSUES. THIS IS A BIG ISSUE CONSIDERING ALL LIGHTS, SUSPENSION FEATURES, AC AND PRETTY MUCH ALL ASPECTS OF THE CAR ARE CONTROLLED FROM HERE. EVEN THOUGH THE CAR IS IN WARRANTY, TESLA'S SOLUTION IS TO RESET THE CAR AND WEAR THE EMMC MORE. *TR

NHTSA ODI 11330609

MCU -TOUCHSCREEN FAILING. THE SCREEN IS LITERALLY MELTING/SEPARATING. TESLA SERVICE HAS TOLD ME THAT THIS IS THE FIRST STEP TOWARD SCREEN FAILURE BUT THEY CAN NOT TELL ME WHEN IT WILL FAIL. COST TO REPAIR IS APPROXIMATELY $2,500.00. WITH A LONG TRIP IN THE NEXT MONTH, I WILL NEED TO REPLACE OR RISK A POTENTIAL SAFETY ISSUE. *TR

NHTSA ODI 11330597

THE MCU, WHICH IS THE LARGE DISPLAY AND CONTROL SCREEN STARTED TO FAIL. THE HEATING AND VENTILATION CONTROLS DIDN'T WORK PROPERLY, AND THE BLUETOOTH WOULD NOT PRESENT CALL HISTORY, PREVENTING SAFE VEHICLE USE. ABOUT 6 WEEKS AGO, THE MCU FAILED COMPLETELY, WHICH PREVENTED TURNING ON THE HEADLIGHTS MANUALLY. I HAD PREVIOSULY HAD SET THEM TO AUTOMATIC, SO THEY TURNED ON AT NIGHT, BUT I LIVE IN OFF A HIGHWAY WHERE IT IS MANDATORYFOR DAYTIME HEADLIGHT USE, AND I WAS UNABLE TO CONTROL THEM THE FAILURE IN THE MCU WAS DETERMINED TO BE THE EMMC WHICH IS THE SOLID STATE HARD DRIVE IN THE MCU. IT HAS A LIMITED LIFESPAN AND THEY TYPICALLY FAIL WHEN THEY EXCEED THEIR EXPECT NUMBER OF WRITES TO THE DRIVE. TESLA INFORMED ME THAT THEY HAVE CHANGED THE SOFTWARE SO IT DOESN'T WRITE AS MUCH ROUTINE DATA TO THE SSD. I HAD THE MCU REPLACED AT A TESLA SERVICE CENTER ON JUNE 12, 2020, AT A COST OF $2180.06, SINCE MY STANDARD AND EXTENDED WARRANTY HAD EXPIRED. MY TESLA HAS MORE THAN 191,000 MILES ON IT. MOST MANUAL CONTROLS ARE INOPERATIVE, INCLUDING THE BACKUP CAMERA. CONFIGURING THE CAR IS ALSO NOT POSSIBLE.. *TR

NHTSA ODI 11330649

TESLA MODEL S ONBOARD MEMORY HAS FAILED LEADING TO NO USE OF MAIN INTERIOR SCREEN. OUT INDICATOR LIGHTS AND HIGH BEAMS DO NOT WORK MAKING IT VERY UNSAFE TO OPERATE. THIS HAPPENS TO MANY TESLA'S WITH THE MCU V1. THE CHIP THEY USE BECOMES CORRUPTED AND CAN CAUSE ALL SORTS OF DAMAGE. *TR

NHTSA ODI 11329817

MODEL S IN JUNKYARD. HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+S/VID-42872637 BACK WHEEL GONE WHOMPY. BUT I DON'T SUPPOSE YOU'D BE INTERESTED. REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11329842

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING OVER A DIP IN HIS DRIVEWAY AT 5 MPH, THE DRIVER'S SIDE REAR WHEEL STARTED TO SHAKE WITHOUT WARNING. THE VEHICLE WAS TOWED TO TESLA (881 BOSTON POST RD, MILFORD, CT 06460) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UPPER CONTROL ARM FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,127.*JB

NHTSA ODI 11329533

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO HAVE THE PASSENGER FRONTAL AIR BAG REPLACED UNDER NHTSA CAMPAIGN NUMBER: 18V031000 (AIR BAGS) HOWEVER, THE DEALER WAS UNABLE TO PERFORM THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE CMU SOFTWARE NEEDED TO BE UPDATED OUT OF POCKET PRIOR TO THE AIR BAG REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,900.

NHTSA ODI 11323770

HERE IS A BLOOD SPLATTERED MODEL S IN THE SALVAGE YARD. HTTPS://WWW.COPART.COM/LOT/61373949/PHOTOS IT HAS HAD AN OFF-ROAD ADVENTURE AFTER THE BACK WHEEL WENT WHOMPY. IT SHOULD BE OBVIOUS TO EVEN A SEMISKILLED SHOPPING TROLLY MECHANIC THAT THE SUSPENSION OF A CAR SHOULD BE STRONGER THAN THE FRAGILE ALLOY WHEELS. EVEN IF THIS CAR HAD HIT A BUMP WHILST OFF-ROADING THE SUSPENSION SHOULD NOT HAVE SNAPPED AND LEFT THE WHEEL AND TIRE UNDAMAGED. NOW THAT TESLA FACTORY AND SERVICE CENTERS ARE CLOSED DOWN THERE WILL BE NO MAINTENANCE AND REPAIR. NOT EVEN THE LARGELY IGNORED TSB CONCERNING WEAK SUSPENSION LINKS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF WHAT IS YOUR PROBLEM DUDES? GET THESE THINGS OFF THE ROADS BEFORE MORE PEOPLE GET MAIMED AND KILLED. REGARDS KEEF WIVANEFF THE UNHINGED.

NHTSA ODI 11319077

DEAR SIR, I BOUGHT A TESLA CAR FROM USA AUCTION AND IMPORTED IT FROM USA TO MY HOME COUNTRY JORDAN. I CONTACTED TESLA USA TO CHANGE THE OWNERSHIP OF THE CAR TO MY ACCOUNT AND IT IS DONE. I'M DRIVING MY CAR FOR +2 YEARS NOW. TESLA USA SENT ME AN EMAIL AND MAIL LETTER STATING THAT MY CAR HAS RECALLS. WHEN I VISITED TESLA JORDAN TO REPAIR THE RECALL; THEY REFUSED TO REPAIR THE RECALLS; CLAIMING THAT MY CAR IS NOT SUPPORTED DUE TO OLD ACCIDENT HISTORY (WHILE THE CAR WAS IN USA);;; EVEN THOUGH THE ACCIDENT HISTORY IS REPAIRED BY TESLA USA. NOW, I'M UNDER THE RISK OF THE AIRBAG AND STEERING FAULTY, WHICH MIGHT DANGER ME AND MY FAMILY; GOD FORBID. REGARDS,

NHTSA ODI 11317366

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES - VEHICLE HAD SUDDEN LOSS OF BATTERY CAPACITY AND CHARGING VELOCITY AFTER SOFTWARE UPDATE IN MAY 2019. THIS HAS CONTINUED WITH A ROUGHLY 15% REDUCTION IN THE KWH RATING OF THE BATTERY (PUBLISHED RATING 85.0, ACTUAL 71.65). I AM DISAPPOINTED WITH THE REDUCTION IN THE PERFORMANCE AND USABILITY OF THE CAR, BUT MORE CONCERNED WITH THE POTENTIAL OF AN UNDISCLOSED DEFECT OR RISK THAT I AM AM NOT AWARE OF.

NHTSA ODI 11316609

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES A SOFTWARE UPDATE IN MAY 2019 IS WHEN THIS BEGAN, TESLA HAS CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO, SHOULD BE 4.2 VOLTS AND NOW ITS 4.08 VOLTS. TESLA CLAIMS THIS WAS DONE "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE. THERE HAS BEEN NO OFFICIAL SAFETY UPDATE TO DATE. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY.

NHTSA ODI 11316041

THE TESLA MODEL S HAS A BAD MCU UNIT (MEDIA CONTROL UNIT) EVERY CAR MADE SUFFERS FROM A PROGRAMMING OVERLOAD THAT RUINS THE TEGRA 3 EMMC FLASH MEMORY. ONCE THE MEMORY CORRUPTS, THE MEDIA CONTROL UNIT SHUTS OFF PERMANENTLY. A DRIVER CAN END UP STRANDED BECAUSE THE CAR WILL ALSO STOP CHARGING OR LIMIT THE CHARGE TO 21%. THE SAFETY SYSTEMS ATTACHED TO THE MEDIA CONTROL UNIT ARE ALL OFF AND NO LONGER FUNCTION. SAFETY BACKUP CAMERAS, AUDIBLE ALERTS AND PERIMETER ALARMS THAT WOULD TELL YOU IF A PERSON/OBJECT IS IN PROXIMITY TO THE CAR, ALL NO LONGER FUNCTION. THE INABILITY TO KNOW AND REACT TO THESE SAFETY SYSTEMS PRESENTS A LIFE/SAFETY ISSUE. A CHILD COULD BE BEHIND THE CAR AND THE CAR WILL NOT ALERT THE DRIVER AND THE DRIVER CANNOT SEE BECAUSE THE CAMERA IS ALSO OFF. THE CARS MEDIA CONTROL UNIT ALSO SHUTS OFF MID-DRIVE. THE UNIT TURNING OFF WITHOUT WARNING, PRESENTS A LIFE SAFETY ISSUE.

NHTSA ODI 11312177

TESLA HAS LIMITED CHARGING SPEED AFTER A 2019.16.X SOFTWARE UPDATE TO ALMOST 3X SLOWER, FOLLOWING REPORTS OF FIRES WITH CARS WHILE JUST SITTING THERE. THE CAR HAS ADDITIONALLY BEGAN DETERIORATE QUICKLY AS DISTANCE AVAILABLE TO DRIVE AFTER THE 2019.16.X UPDATE HAS GONE DOWN AS WELL. THIS IS NOW KNOWN ON THE INTERNET AS "BATTERYGATE" AND "CHARGEGATE". DUE TO LACK OF COMMUNICATION FROM TESLA ON THIS ISSUE AND FIRES SURROUNDING CARS WITH SIMILAR BATTERIES, I AM NOT CONFIDENT THE ISSUE HAS BEEN RESOLVED WITH JUST SOFTWARE AND THE CAR IS COMPLETELY SAFE TO OPERATE WITH THE BATTERY IT WAS SOLD WITH. I AM NOT EVEN SURE IT IS SAFE TO SLEEP UNDER THE SAME ROOF AS WHERE IT IS BEING PARKED.

NHTSA ODI 11310706

DOOR HANDLES BREAKING AND NOT RELEASING. THE DOOR HANDLE JAMMED AND WOULD NOT OPEN . THIS IS A MAJOR SAFETY ISSUE , ESP IN CASE OF EMERGENCY EXITS OF PASSENGERS IN AN ACCIDENT . THIS HAS BEEN AN ISSUE VERY COMMON WITH TESLA CARS.

NHTSA ODI 11310723

I WAS DRIVING ON THE 15N FREEWAY ABOUT 1 MILE SOUTH OF THE HW 78 ON FEB 10 2020 AT APROX 07:30AM. I HAD AUTOPILOT ENGAGED AND I WAS DRIVING IN A STRAIGHT LINE (NOT CHANGING LANES) AT NORMAL FREEWAY SPEEDS, SUDDENLY I WAS SPINNING OUT AND HIT THE RIGHT SIDE WALL OF THE FREEWAY TOTALING MY CAR. UNFORTUNATELY I DON'T HAVE A CLEAR MEMORY OF HOW THE EVENT STARTED, I JUST REMEMBER RUNNING IN AUTOPILOT ON MY WAY TO WORK THEN SPINNING OUT AND HITTING THE WALL. ONCE THE EVENT STARTED IT WAS UNRECOVERABLE, AND WAS OVER IN A FEW SECONDS.

NHTSA ODI 11309000

MY TESLA DID AN UNCOMMANDED ACCELERATION, JUMPED THE CURB AND HIT A CHICK-FIL-A RESTAURANT ON 9/04/2019: 1) FIRST AND MOST IMPORTANTLY, I AM 100% CERTAIN THAT I DID NOT TOUCH THE ACCELERATOR OR IN ANY WAY CAUSE THE UNCOMMANDED AND UNINTENTIONAL ACCELERATION OF THE VEHICLE. I HAVE DRIVEN CARS AND TRUCKS WELL OVER A MILLION MILES AND NEVER ONCE ACCIDENTALLY PRESSED AN ACCELERATOR OR JUMPED A CURB WHEN PARKING. 2) I HAVE BEEN DRIVING MY TESLA DAILY FOR FOUR MONTHS AND I AM VERY FAMILIAR WITH THE VEHICLE AND IT'S SYSTEMS AND CONTROLS. I AM ALSO VERY FAMILIAR WITH THE SPECIFIC PARKING SPACE WHERE THE ACCIDENT OCCURRED. I HAVE PARKED THERE MANY TIMES IN THE PAST, AND MOSTLY IN THE TESLA DURING THE LAST FOUR MONTHS. 3) THE DETAILS OF WHAT TOOK PLACE IMMEDIATELY PRECEDING THE ACCIDENT ARE AS FOLLOWS: THE WEATHER WAS CLEAR AND SUNNY. WHILE GOING SLOWLY DOWN A SLIGHT SLOPE APPROACHING THE INTENDED PARKING AREA, I REMOVED MY RIGHT FOOT FROM THE ACCELERATOR AND ALLOWED REGENERATIVE BRAKING* TO SLOW THE CAR EVEN MORE WHILE I POSITIONED MY RIGHT FOOT VERY LIGHTLY ON THE BRAKE PEDAL WHILE CREEP MODE* KEPT THE CAR SLOWLY MOVING FORWARD. WITH ABOUT TWO FEET TO GO, I MODULATED THE BRAKE PEDAL PRESSURE TO SLOW THE CAR MORE AND MAKE SURE THAT THE FRONT SPLITTER DIDN'T BUMP THE CURB..... SUDDENLY THERE WAS A HARD IMPACT, A LOUD BANG, AND THE FRONT RIGHT CORNER** OF MY CAR WAS IN THE BRICK WALL, ALL IN A VERY SMALL FRACTION OF A SECOND. IT FELT LIKE I HAD BEEN REAR-ENDED, BUT THERE WAS NO OTHER VEHICLE INVOLVED. * CREEP MODE & REGENERATIVE BRAKING -- SEE ONLINE OWNER'S MANUAL ** HIT ON "FRONT CORNER" BECAUSE PARKING SPACE IS AT AN ANGLE TO THE BUILDING.

NHTSA ODI 11302849