What 403 owners told NHTSA about the 2014 Subaru Forester Wilderness

I was driving my 2014 Subaru Forester (about 148,000 miles) behind a minivan at a safe distance and speed. Without warning, my vehicle accelerated uncontrollably. Despite applying the brakes, shifting into low gear, and using the emergency brake, I was unable to slow it down. After impact, the car then hit a telephone pole, spun me around and rolled the car over. There is major damage to the car and we looked at it at the tow yard but the salvage adjuster is moving it shortly.

NHTSA ODI 11700275

I had 2 accidents with this car. The first was on October 10, 2023. I pulled into a parking space and braked. I move forward a little more and braked again. The car suddenly accelerated and hit 2 vehicles parking across from me. My car was damaged, and one of the cars I hit was badly damaged, and the other had less damage. My 93 year old father was not injured. I had an injury on my hand, where the skin split between my right hand and forefinger. Fortunately there was no one in either of the other cars. I do not know if the vehicle was inspected by anyone. There was no warning light. It all happened in seconds. I had no idea what happened, so I thought my foot must have slipped and hit the gas pedal. I had my car repaired at the Apple Subaru's body shop in York, PA. It was in the shop for about a month. I drove it aroung for a few weeks then started noticing some lurching forward after braking. I still assumed my foot my foot must be slipping. On December 1, 1923, I decided to go to our local farmer's market for apples. The car lurched a few times causing me to run a stop sign. I decided it was unfit to go on to the market and decided to take it to my service station. The service station is located on a ridge. There office and some of the garage bays are on the upper level on the ridge. The property goes downhill around that. There is an entry next to the office that is marked as a handicapped space. I was not thinking clearly when I decided to park there. I pulled partway into the space, braked, and then moved forward a bit. When I braked the car took off at a high speed, through a railing, over the edge, and landed sideways on the ground below. I was trapped in the car and had to be removed by firefighters. When they pulled me out I was taken to the ER. My car was totalled. My son did some research and sent me some links. I am now sure that the cause was the sudden acceleration problem with Subaru. I have reported this to Subaru.

NHTSA ODI 11561752

The contact owns a 2014 Subaru Forester. The contact stated that while she had the brake pedal depressed, the vehicle suddenly accelerated unintendedly. The vehicle crashed into the garage in front of the vehicle. The air bags did not deploy. The contact had not received any injuries. There was damage to the garage, itself. The contact had not taken the vehicle to a certified mechanic or dealer as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,765.

NHTSA ODI 11476299

September 6,2018 the vehicle suddenly unintentionally accelerated. Came off the highway.Pulled in to a parking lot to turn around. Reaching for the shifter with my foot on the brake. The vehicle went 42mph in less than four feet, a woman was directly in the front center of vehicle when a loud roar happened. The woman jumped out of the way. As the 2014 Subaru Forester shot forward hitting a suburban and then bounced off a fence to stop in the road next to us. Had to fight to get towed to Gresham Subaru. Pulled dtcs and box information.Subaru denies SUA, has a recall on BLS. No airbag deployed, brakes did not work. Skid marks and chunks of tires.

NHTSA ODI 11436859

MY CAR HAD AN UNEXPECTED ACCELERATION WHEN APPLIED THE BREAK TO PARK ON THE PARKING LOT. AS A RESULT VEHICLE WENT AND COLLIDED INTO A RESTAURANT, DAMAGING THE RESTAURANT GLASS WALL AND FRONT BUMPER, PASSENGER FRONT WHEEL/TIRE OF THE VEHICLE.

NHTSA ODI 11360320

ACCELERATION WHILE BRAKING AND IT'S SPORADIC

NHTSA ODI 11324856

I REPORTED THIS INCIDENT ON AUGUST 19, 2018 -COMPLAINT NUMBER 1120961. I HAD SUV TOWED THE FOLLOWING DAY TO DEALER WHERE I PURCHASED IT BRAND-NEW. THE DEALER SERVICE DEPT IS TRYING TO TELL ME THERE IS NOTHING WRONG WITH THE SUV, BUT THAT IS IMPOSSIBLE. THE DEALER HAS ARRANGED FOR SUBARU OF AMERICA FROM NJ TO CONTACT ME, BUT I NEED YOUR HELP TO GET THIS RESOLVED. THE PROBLEM IS INTERMITTENT AND THEY SAY THEY HAVE NOT BEEN ABLE TO REPLICATE IT. WHEN THE INCIDENT OCCURRED IN MY DAUGHTER'S DRIVEWAY WHEN I PLACED IT IN REVERSE AND IT ACCLERATED AT SUCH A HIGH RATE IN REVERSE WITH BRAKE DEPRESSED AND I COULD NOT STOP IT WHEN MY FOOT WAS DEPRESSING THE BRAKE, I HAD MY ACCIDENT RUNNING INTO THE BACK OF MY DAUGHTER'S SUV IN WHICH WAS PARKED IN HER DRIVEWAY - CAUSING OVER $2,000 DAMAGE TO HER SUV - MY SUV WAS DAMAGED IN THE REAR BUMPER BUT DEALER HAS NOT TOLD ME THE ESTIMATE OF DAMAGE. SUBARU IS HAVING ACCIDENT REP CONTACT ME WITHIN NEXT 48 HOURS. THIS SUV IS SO DANGEROUS THAT I COULD BE KILLED AND SO COULD OTHERS IN MY CAR OR OTHER VEHICLE PASSENGERS. PLEASE PLEASE TAKE THIS COMPLAINT SERIOUSLY BECAUSE IT IS A VERY SERIOUS SAFETY ISSUE. PLEASE REFER TO MY INITIAL COMPLAINT.. THANK YOU *TR

NHTSA ODI 11123382

JULY 6, 2018 DRIVING ON CITY STREET WHEN MY FOOT HAD THE BRAKE DEPRESSED AND THE AUTO SUDDENLY ACCELERATED SO MUCH THAT I HAD TO TURN INTO A CURB TO AVOID A COLLISION WITH ANOTHER VEHICLE - I HIT A CURB WITH ONE TIRE TO AVOID ACCIDENT AND HAD TO GET FOUR NEW TIRES BECAUSE IT IS AWD. TODAY MY BRAKE WAS DEPRESSED AND IT ACCELERATED WHEN I WAS IN REVERSE THEN ATTEMPTING TO GET SUV INTO DRIVE - DRIVING DOWN MY DAUGHTER'S DRIVEWAY TODAY, IT ACCELERATED SO RAPIDLY UNINTENDED THAT PRESSING THE BRAKE WOULD NOT STOP VEHICLE - ENGAGED EMERGENCY BRAKE AND IT STILL DID NOT STOP IT - PLACED IT INTO PARK AND PRESSING BRAKE CONTINUOUSLY AND EMERGENCY BRAKE ENGAGED, FINALLY STOPPED THE CAR AT ROADSIDE AFTER TURNING OFF IGNITION - VERY HAZARDOUS SAFETY ISSUE - LUCKY NO ONE WAS HURT OR KILLED - THIS SUV IS A DANGEROUS VEHICLE - HAVING IT TOWED BY AAA TOMORROW MORNING TO DEALER. WHAT CAN I DO ABOUT THIS? IT HAS ONLY 41,870 MILES ON IT - BOUGHT IT BRAND NEW FROM THE DEALER IN MAY 2014 AND I AM ONLY DRIVER. HELP!

NHTSA ODI 11120961

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE THE VEHICLE WAS BEING REVERSED, THE ACCELERATOR PEDAL WAS SLIGHTLY DEPRESSED AND THE VEHICLE ACCELERATED VERY QUICKLY. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V159000 (EQUIPMENT). NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 11062180

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE EXITING THE CAR WASH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO A POLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT FAILED TO OPERATE AND THE STEERING WHEEL SEIZED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE DEALER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT THE CONSUMER STATED THE VEHICLE WAS CONSIDERED A TOTAL LOSS. THE MANUFACTURER REIMBURSED THE COST OF THE RENTAL VEHICLE. *JS THE CONSUMER STATED THE FLOOR MATS COULD NOT HAVE CAUSED THE FAILURE. *JS UPDATED 9/13/18*JB

NHTSA ODI 11052164

ON SUMMER 2015, I HAD A PROBLEM WITH MY 2014 SUBARU FORESTER XT. I'M A SUBARU FAN. MY CAR IS EQUIPPED WITH EYESIGHT SYSTEM, WHICH WILL APPLY BRAKES FOR ME IN CASE I DON'T OR WILL INCREASE BRAKE FORCE TO AVOID A COLLISION IN CASE I DIDN'T. THIS IS ONE OF THE STRONGEST SELLING POINTS OF THE EYESIGHT SYSTEM: FRONTAL COLLISION AVOIDANCE. THAT DAY ON A BUSY HIGHWAY, DURING RUSH HOUR, I WAS NOTICING SOME SPONGE EFFECT IN THE BRAKE PEDAL SO I DECIDED TO INCREASE THE DISTANCE BETWEEN ME AND THE CAR IN FRONT OF ME. SUDDENLY, THE BRAKE PEDAL STOPPED RESPONDING TO MY PROPORTIONALITY (CONTROLLED FORCE APPLIED) AND I END UP REAR-ENDING THE CAR IN FRONT OF ME. I WORK TESTING LANDING GEARS FOR PLANES AND HELICOPTERS SO BRAKE FADE WAS NOT NEW TO ME. I IMMEDIATELY RECOGNIZE THE PROBLEM AND REPORTED TO THE DEALER. THE PROBLEM WAS REPRODUCED BY THE DEALER'S TECHNICIAN AND THE CAR WAS INTERNED FOR FURTHER REVISIONS. 2 DAYS LATER, THEY TOLD ME THAT THE LACK OF SERVICE IN THE BRAKE SYSTEM WAS THE CAUSE OF THE PROBLEM BUT THE SERVICE WAS DONE IN ANOTHER DEALER ON TIME. THAT WAS THE LAST EXCUSE I HEARD FROM SUBARU. CUSTOMER SERVICE TOLD ME THAT THEY WILL NOT REPLACE ANY PART IN THE CAR IF A DEALER DOESN'T APPROVE IT, SO I TOOK THE CAR TO THE SAME DEALER WHERE THE 20,000KM SERVICE WAS DONE, 1 HOUR AWAY FROM MY TOWN. BY THAT TIME, THE AMBIENT TEMPERATURE WAS LOWER FROM SUMMER 33C TO AUTUMN 17C. THE DEALER PUT MORE THAN 20KM ON THE CAR JUST TO TELL ME THAT HE COULD NOT REPRODUCE THE FAILURE SO THERE'S NO FAILURE AT ALL. I EXPLAIN TO HIM THAT THE FAILURE CANNOT BE REPRODUCED AT 17C TEMPERATURE. I EVEN SHOW HIM THAT THE BRAKE FORCE IS SO WEAK, IT NEVER ACTIVATES THE ABS SYSTEM, BUT ALSO IN VAIN. SUBARU CANT EXPLAIN WHY AN EYESIGHT EQUIPPED CAR ENDS UP REAR-ENDING THE CAR IN FRONT OF IT, IN BUSY TRAFFIC CONDITIONS. THEY SIMPLY DIDN'T ANSWER ME ANYMORE.

NHTSA ODI 11024079