What 403 owners told NHTSA about the 2014 Subaru Forester Wilderness

Car was well maintained and serviced by dealer at regular interval. It suddenly had “check engine” light on, within a few minutes the car died while driving and stopped in the middle of road. Then unable to restart. Fortunately I was just off highway with less traffic, otherwise could have been crashed and killed by other vehicles. Dealer confirmed malfunction of crankshaft sensor.

NHTSA ODI 11594325

I purchased my 2014 Subaru Forester Limited in May of 2022, already having a high mileage of about 149,800 miles, I was leaning on its reliability and pushing it beyond 200,000 miles. I have encountered frequent oil consumption and assumed that if commuting up and down from the foothills to the valley, it would be natural that it would consume oil. I had to top off a quart of oil every 2000-3000 miles, and once I moved down to flatter land, I noticed the Subaru consumed less oil. Toward the end of December 2023, the Check Engine Light as well as other lights lit up and by then, I had about 170000 miles. I went through every measure to do my own repairs and still couldn't get the check engine light removed and had done a leak-down test on the third cylinder, which doing an engine rebuild has been recommended. I'm currently just over 176200 miles and this is my daily commuter. I still owe money on the Subaru and would love to keep this longer, but the engine problem hasn't been reassuring.

NHTSA ODI 11587485

I've been having issues over the past 4 years with my vehicle overconsuming oil. I took it into the dealer 2 years ago and they performed a consumption test. They said everything fell within the normal range Subaru has established. I have to have an extra thing of oil in my vehicle at all times in case it gets low. Yesterday, my vehicle gave me all sorts of warning lights. I took it in today and am having to replace the CVT Valve Body. It appears this is an issue with Subaru's from 2014. I've spent a lot of money over the past few years trying to figure out why my vehicle is acting up. I only have 67,000 miles on it after owning it for 11 years.

NHTSA ODI 11586131

Brakes completely failed on the car when driving. Had it towed to the Subaru dealer, which reports that it’s the SAME issue as the recall on the 2008-13 Foresters: rear brake lines rusted completely through. Subaru claims it’s unrelated.

NHTSA ODI 11581971

My 2014 Subaru Forester has a defective passenger weight sensor in the passenger seat. This sensor has been subject to recall for the 2015-2018 model years. [XXX] Shouldn’t that be extended to the 2014 model year? It appears to be the same problem and is widely reported online. 1. The airbag is set to not deploy when the weight sensor is not talking to the control computer. A clear safety hazard. 2. The Servco Subaru dealer confirmed it wasn’t working and wants over 1k to repair it. 3. Not confirmed by any other entity. 4. There is a warning icon that appears in the display. Note that it may operate and then stop working, only to cycle through both states again. Thanks for looking into this. I’m hoping you will help all of the Subaru forester owners with this issue before any lives are lost. Also please keep in mind that Servco is the importer of Subarus in Hawaii, unlike the rest of the USA where Subaru America is the importer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11573240

This morning 2/20/2024 I was driving up a main commercial street in traffic, going about 10 -15 mph. I did not have my foot in the accelerator or brake as I was on a very slight incline. Suddenly, the car accelerated, made a roaring sound as if the accelerator had been stepped on strongly and started to jerk forward. I jammed on the brake and stopped the car. I did not hit the car in front of me. This happened once before, several years ago, but not to the extent of this time. The car has 45, 400 miles on it and was just serviced at the Subaru dealer 2 weeks ago. There were no problems noted at that time. There were no warning lights, messages, or other symptoms of the problem prior to this incident. It was probably the accelerator and fuel systems that failed. I have made an appointment with the Subaru dealer, but can't get in for a week. It was a dangerous and frightening incident. Fortunately, I was quick to respond and had a safe distance from the car in front of me. It could have been a very serious event had I not been quick to respond and had read in the past about this problem with the Subaru Forester. I tend to be a very alert, focused, and aware driver.

NHTSA ODI 11572975

Occupant Detection System (ODS) system failure causes the front passenger-side airbag system to malfunction, which could mean that the airbag may not deploy during a collision. Although other model years have a product campaign bulletin for this issue (WUM-98R, NHTSA ID 19V-701), the 2014 does not. Numerous other consumers have complained about this same issue. The dealership indicates that the only remedy is to replace the seat cushion, which costs more than 1,000, at the consumers expense.

NHTSA ODI 11566396

My wife, [XXX] , shifted into reverse to back up a steep driveway. It was difficult to put the transmission lever into reverse. After backing up several feet, the car made a strange noise and ran forward over a steep bank, resulting in a compression fracture in her spine. I have photo and text documents to provide, but I haven't been able to upload them in this web page. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11564235

I had 2 accidents with this car. The first was on October 10, 2023. I pulled into a parking space and braked. I move forward a little more and braked again. The car suddenly accelerated and hit 2 vehicles parking across from me. My car was damaged, and one of the cars I hit was badly damaged, and the other had less damage. My 93 year old father was not injured. I had an injury on my hand, where the skin split between my right hand and forefinger. Fortunately there was no one in either of the other cars. I do not know if the vehicle was inspected by anyone. There was no warning light. It all happened in seconds. I had no idea what happened, so I thought my foot must have slipped and hit the gas pedal. I had my car repaired at the Apple Subaru's body shop in York, PA. It was in the shop for about a month. I drove it aroung for a few weeks then started noticing some lurching forward after braking. I still assumed my foot my foot must be slipping. On December 1, 1923, I decided to go to our local farmer's market for apples. The car lurched a few times causing me to run a stop sign. I decided it was unfit to go on to the market and decided to take it to my service station. The service station is located on a ridge. There office and some of the garage bays are on the upper level on the ridge. The property goes downhill around that. There is an entry next to the office that is marked as a handicapped space. I was not thinking clearly when I decided to park there. I pulled partway into the space, braked, and then moved forward a bit. When I braked the car took off at a high speed, through a railing, over the edge, and landed sideways on the ground below. I was trapped in the car and had to be removed by firefighters. When they pulled me out I was taken to the ER. My car was totalled. My son did some research and sent me some links. I am now sure that the cause was the sudden acceleration problem with Subaru. I have reported this to Subaru.

NHTSA ODI 11561752

During driving on the highway control arm failure causing wheel bearing failure and loss of control of the vehicle putting my safety and others at risk of collision at high speeds. Thankfully no major issue occurred and the vehicle was taken to be confirmed and fixed immediately. I paid for all service repairs out of pocket The vehicle was inspected and issue confirmed by independent service center. There was no warning prior to the issue.

NHTSA ODI 11554583

The contact owns a 2014 Subaru Forester. The contact stated that while parked in the driveway, the contact noticed that rain had leaked through the hatchback which caused mold to form on the rear passenger’s side roof. The interior lights became inoperable. After the vehicle was started, the contact became aware of smoke coming out of the driver’s side mirror. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11547403

The contact owns a 2014 Subaru Forester. The contact stated while driving at an undisclosed speed up an incline, the contact heard an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to TSB: 12-204-16R. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 54,600.

NHTSA ODI 11547414

The driver window stopped working approximately November 2022 at about 40,000 miles. I was advised to try a reset procedure, which did not work. If there is flooding or any reason the driver needs to escape the vehicle through the window, they will not be able to. I found TSB 07-152-19R for my mom's car, yet the dealer expects us to pay almost $500 to fix this known problem.

NHTSA ODI 11543890

The passenger side seat airbag sensor has quit sensing when someone is seating in the seat and turns off the airbag. After taking it in to the dealership and them running diagnostics they said, “it isnt working.” They quoted me a repair of $1182 to replace the whole seat. I know Subaru has issued a recall on certain models, but my car was not one of them. It seems like the same problem though. There appears to be a lot of people having the same faulty sensor system and having to pay high repair costs that only the dealership can do.

NHTSA ODI 11531384

My 2014 Subaru Forester constantly burning oil. I have taken my car to Tyson’s Subaru multiple times when within warranty, they conducted multiple consumption test, admitted it burns oil but not enough to fix under warranty. I have my car in and out of the shop since 70-80k and now burning more oil at 140k. I sent this complaint to Subaru of America: MY 2014 HAS BEEN BURNING OIL SINCE 70,000/80,000. I HAVE HAD TWO PCV VALVES REPLACED AND NUMEROUS OIL CHANGES AT STOHLMAN SUBARU OF TYSONS, VIRGINIA. I NOW HAVE 106K AND THE FORESTER IS STILL BURNING OIL. I CAN’T GO PASS 3K MILES WITHOUT THE OIL BEING LOW. AM I STILL UNDER THE WARRANTY FOR THIS ISSUE? WHY DIDN’T STOHLMAN FIXED THE ISSUE WHEN IT WAS ORIGINALLY FOUND AT 70 OR 80K? THEY SAID IT WAS THE PCV VALVE TWICE WITHIN ONE YEAR AND I PAID TO REPLACE THE PCV VALVE TWICE. NOW MY CAR IS STILL BURNING OIL AND NOT FIXED AND I AM INN THE SHOP AGAIN! What can I do other than complaining! Have others complained about the same thing?

NHTSA ODI 11530275

Since January, the occupancy airbag warning light would turn on and off. Also, even with no passenger in the passenger seat, I would have to engage the passenger side seatbelt so the reminder bell would stop dinging. On 15 June, I took my vehicle into the Subaru dealership. The diagnoses what that the occupancy senor in the passenger seat was defective. I was informed that this defect also disables the entire car's airbag system. To answer the other questions above: 1) Yes, the vehicle is available for inspection. (2) The safety of my grandchildren, husband, and myself are at risk if the airbags will not deploy. (3) Subaru dealership has confirmed the problem. (4) No other agency has inspected the vehicle but I am willing to obtain a second opinion. (5) The seatbelt issue started January. In May of 2023, the ABS warning light would periodically turn on and off. Thank you.

NHTSA ODI 11529890

The contact owns a 2014 Subaru Forester. The contact stated that the passenger’s side air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test showed that the ODS (Occupant Detection System) was defective and needed to be replaced. The manufacturer was also notified of the failure, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 191,000.

NHTSA ODI 11529127

Car started to excessively shake at 60,000 miles. The control arm bushings wore out. After doing some research, there was a technical service bulletin issued by Subaru on this issue which changed the design of the bushings. However, they did not notify owners.

NHTSA ODI 11520230

The contact owns a 2014 Subaru Forester. The contact stated while driving approximately 30 MPH, the check engine and oil warning lights were illuminated. The contact stated that the vehicle was consuming a quart of engine oil every 1,000 miles. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the short block needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact researched online and related the failure to TSB Number: 02-157-14R (Engine and Engine Cooling). The failure mileage was approximately 97,000.

NHTSA ODI 11518773

This is one of the emails I sent to Subaru. I had just paid 425 to replace a tail light when the seal failed, the same time the wiper motor went bad 600+ to fix that. This car was in such bad shape they did not even recommend repairing. I had to buy a used car which was a financial hardship. I believe Subaru should reimburse me the cost of the transmission and tail light assembly Gentlemen, I'm writing to you to express my EXTREME regret in buying a Subaru. If I went into all the repair details, it would take forever. My new case number is 2303131700678. I m requesting that this repair be covered and paid for completely by Subaru, as well as the money I paid towards the new transmission be refunded to me. Once you review all the repair records, you will understand my frustration. This whole car is an example of poor engineering and quality control. I held up my end of the deal, I paid off the loan, I maintained the car thru scheduled maintenance at the dealership. Subaru has failed me. Have your team pull all my repair records and read them thoroughly. Note the bad bushings, note the failed back up camera, note how the entire under the hood has failed at only at 120,000 miles. Where is my 200,000 miles that you claim the car should last? Subaru sold a defective car, Subaru knows darn well that this model has transmission and oil issues. I don't care that my systems failed after the 100,000 extended warranty. If you did your job right, you would not have to have extended it. I look forward to my transmission reimbursement and the complete repairs the car requires AT NO COST TO ME. It is your turn to uphold your part of the bargain.

NHTSA ODI 11517063

The contact owns a 2014 Subaru Forester. The contact stated that the tailgate was in an upright position and then the tailgate closed unexpectedly. The vehicle was taken to the dealer; however, the dealer was unable to repair the vehicle. The contact related the failure to NHTSA Campaign Number: 08V135000 (Latches/Locks/Linkages). The manufacturer was not made aware of the failure. The failure mileage was 174,944.

NHTSA ODI 11511517

The contact owns a Maxi Cosi Pria 85. The car seat was being utilized in a 2014 Subaru Forester. The contact received notification of NHTSA Campaign Number: 21C003000 (Child Seat) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11506447

2014 Forester @ 150k miles, CVT Failure. Check Engine Lights, AT Oil Temp Warning, Diagnostic Trouble Codes P0700 (Transmission Control Module) & P2764 - (Torque Converter Clutch Pressure Control Solenoid Control Circuit Low) Sect 11-16 of Owners Manual states: "It is not necessary to check the transmission fluid level." But Subaru Warranty & Maintenance guide recommends inspection of CVT fluid @ 30/60/90/120k miles. Mine was never low or bad. There is no owner serviceable parts to the CVT. No dipstick to check fluid level. Page 37 of Warr & Maint guide Notes 4 & 9 state: "4. When the vehicle is frequently operated under severe driving conditions**...CVT fluid replacement should be performed every 24,855 miles." and "9. The ATF filter is a maintenance free part." Under "Examples of severe driving conditions" only item "g. Repeated trailer towing." applies to Note #4. I do not even have a trailer hitch, therefore, no extreme driving conditions. I noticed hesitation, slipping, lull in forward movement, shaking at idle, lurching. Because of this, I requested CVT fluid change at 138k miles even though service technician had previously said fluid was ok. No noticeable improvement after this fluid service. At 150k miles, dashboard warning lights came on for Check Engine, AT Oil Temp, Traction Control Light, Hill Assist, Cruise Control, AntiLock Brake System. Took vehicle to Subaru dealership service immediately. First they recommended CVT fluid change, which I agreed to. Upon completion, all warning lights came back on. They now recommend replacing CVT valve body unit for $2200. SoA has issued a recall (Dec 2019) only on Subaru Ascent vehicles for faulty CVT transmissions, but not for other vehicles with the same problems. CVT failure can lead to safety issues such as vehicle stalling, lurching forward, going in reverse, and shifting unexpectedly while driving. Subaru of America should issue a recall for all vehicles with faulty CVT transmissions.

NHTSA ODI 11505856

CVT transmission has very noticeable whining noise while the car is moving; car stutters and does not drive smoothly. Unsteady drive train motion almost resulted in an accident and has put my family's safety at risk. Car was taken to the Subaru dealer and diagnosed with complete transmission failure. Dealer has stated that the car should not be driven in its current condition. I asked the dealer's service representative if the car was unsafe to drive and he would not answer my question. Car has 131,041 miles. Estimated cost provided by the dealer to replace the transmission is $8,971.63. Subaru provided an extended transmission warranty; however, my car is beyond the 100,000 mile limit.

NHTSA ODI 11502684

Once the car is turned off, the key cannot be removed from the ignition. From my internet search, this appears to be a common problem with 2014-2018 Subaru vehicles. Can a recall be initiated? Thank you.

NHTSA ODI 11501616