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What 14 owners told NHTSA about the 2014 Smart Cabrio
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 14 complaints match · Airbags · crash/fire/injury only · clear filters
Jan 29, 2016SteeringAirbagsCrash1 injury
TL* THE CONTACT OWNS A 2014 SMART FORTWO CONVERTIBLE ELECTRIC VEHICLE. WHILE DRIVING 22 MPH, THE STEERING SEIZED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V192000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.
NHTSA ODI 10823004
Working with the data? Download all 14 complaints as CSV · fetched from NHTSA July 28, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2014 Smart Cabrio verdict →