Mar 18, 2016Electrical systemSpeed control
PROMASTER 3500 CUT AWAY WINNEBAGO TREND RV CRUISE CONTROL ACTIVATION CAUSES MULTI WARNING LIGHTS ON INSTRUMENT CLUSTER. WARNINGS FOR THROTTLE CONTROL, BATTERY/CHARGE SYSTEM, DEF LEVEL ? (NOT DIESEL GASOLINE UNIT), TRANSMISSION SHIFTS ERRATIC AND NOT ENGUAGE INTO 6TH / OD GEARS. FACTORY SUPPORT UNABLE TO RESOLVE JUST SWAPPING PARTS REQUIRES VEHICLE TO SIT AT DEALER FOR 30DAYS JUST TO ORDER REPLACEMENT CLUSTER. SLOW AND UN-COORDINATED SUPPORT FROM CHRYSLER, THIS IS THE 3RD TIME REPAIRS HAVE HAD TO BE ESCALATED TO PROMASTER HOTLINE
NHTSA ODI 10850374
Aug 20, 2015Electrical systemLightsAirbagsSpeed controlTiresSeatsBrakes
TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V294000 (AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING), 14V533000 (SEATS), 14V633000 (TIRES), 14V032000 (VEHICLE SPEED CONTROL), AND 14V034000 (SERVICE BRAKES HYDRAULIC). THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PARTS NEEDED FOR THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 *CN
NHTSA ODI 10750085
Aug 4, 2014AirbagsSpeed control
TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V032000 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V034000, AND NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS , ELECTRICAL SYSTEM , EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA ODI 10618797
Jun 24, 2014BrakesElectrical systemLightsAirbagsSpeed control
I TOOK THE 2014 DODGE RAM PROMASTER VAN TO LITHIA DODGE IN EUGENE, OREGON TO DO THE RECALL WORK. THEY REFUSED CITING DODGE CORPORATE NOT ALLOWING THEM TO INSPECT THE VEHICLE FOR POSSIBLE DANGEROUS AND DEADLY SITUATIONS RELATED TO THE RECALLS. THERE ARE NOW FOUR RECALLS = ALL OF THEM LIFE THREATENING RECALLS THAT MUST BE PERFORMED ASAP!! I AM NOW TOLD I HAVE TO DRIVE 2 HOURS 15 MINUTES ONE WAY TO GET SERVICE FOR MY VEHICLE. THAT IS IMPOSSIBLE FOR ME AS I AM ELDERLY AND CANNOT DRIVE THAT FAR. IT IS THE RESPONSIBILITY OF DODGE MOTOR COMPANY TO PROVIDE ME WITH RECALL SERVICE FOR MY VEHICLE WITHIN A REASONABLE DISTANCE. EUGENE, OREGON IS 1 HOUR 15 MIN TRAVEL TIME ONE WAY WHICH IS JUST BARELY MY DRIVING DISTANCE CAPABILITY.
NHTSA ODI 10605742