What 202 owners told NHTSA about the 2014 Ram 3500 Cab Chassis

THIS TRUCK OCCASIONALLY AFTER GOING OVER A BUMP IN THE ROAD AT HIGHWAY SPEEDS WILL DEVELOP A JARRING, CONSTANT SEVERE VIBRATION IN THE STEERING WHEEL AND SUSPENSION. FROM WHAT I CAN TELL THIS IS THE "DEATH WOBBLE" I HAVE SEEN REPORTED ONLINE. IT IS A VERY VIOLENT VIBRATION THAT CAN ONLY BE STOPPED BY SLOWING THE TRUCK BELOW 25-30MPH. IT IS SO SEVERE THAT IT FEELS LIKE YOU ARE GOING TO LOSE CONTROL OF THE VEHICLE. THIS HAS NOW HAPPENED 4 TIMES WITH THIS VEHICLE. IT HAS APPROXIMATELY 44,000 MILES ON IT.

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TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE, THE STEERING PULLED TO THE LEFT AND RIGHT, AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRACK BAR BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (SUSPENSION) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V541000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT ON NHTSA CAMPAIGN NUMBERS 15V460000 AND 15V459000. VIN TOOL CONFIRMS PART NOT AVAILABLE ON NHTSA CAMPAIGN NUMBER 15V541000.

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES ON THE VEHICLE WERE REPLACED THREE TIMES DUE TO THE FRONT WHEEL ALIGNMENT WEARING DOWN ON THE TIRES. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER CAUSING THE VEHICLE TO VEER TO THE LEFT. THE CONTACT ALSO STATED THAT THERE WAS A LOAD NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.

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THE PARKING (EMERGENCY BRAKE) DOES NOT WORK AND NEVER HAS SINCE VEHICLE WAS NEW. IT WOULD LOCK UP AT TIMES BUT THEN NOT WORK TO KEEP VEHICLE FROM ROLLING. THIS SEEMS RATHER INSIGNIFICANT UNTIL YOU UNDERSTAND THAT THE VEHICLE HAS NO PARK(NO PARKING POSTION) SO THE PARKING BRAKE MUST WORK TO KEEP VEHICLE FROM ROLLING, THIS VEHICLE WILL ROLL ANYTIME MOTOR IS OFF UNLESS PARKING BRAKE(EMERGENCY BRAKE) IS ENGAGED. IT HAS BEEN IN THE SHOP MANY TIMES TO REPAIR THIS ISSUE AND IT HAS NEVER EVEN BEEN IMPROVED!!! SAFETY ISSUE IS THAT VEHICLE SHOULD NEVER HAVE BEEN ALLOWED TO BE MANUFACTURED WITH NO PARK! UNLIKE A STANDARD TRANSMISSION WHICH CAN BE PUT IN GEAR WITH MOTOR OFF TO STOP FROM ROLLING THERE IS NO WAY ON THIS VEHICLE OTHER THAN THE PARKING BRAKE!(EMERGENCY BRAKE) I HAVE VIDEO OF THE PROBLEM AND HERE IS A LINK TO THAT VIDEO. HTTPS://YOUTU.BE/EP_HP3DEKMY

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WHILE DRIVING THE STEERING COMPONENT BROK ON THE VEHICLE WHICH MADE IT VERY UNSTABLE TO DRIVE. I HAD JUST DRIVEN THE CAR FROM THE DEALERSHIP TO HOME FOR REPAIRS FOR TWO OTHER WARRANTY ISSUES. THEY SHOULD HAVE BEEN AWARE OF THE FAULTY WELDING ON THE STEERING COMPONENT AT THE TIME IT WAS IN THE SHOP ON 10/28-10/29/2015. I TOLD THEM TO HAVE IT TOWED TO THEIR SHOP BUT THEY IGNORE ME AND DROPPED AN EMPLOYEE OFF TO DRIVE IT. THE EMPLOYEE ATTEMPTED TO DRIVE THE VEHICLE AND ALMOST RAN OFF THE SIDE OF THE ROAD. THE EMPLOYEE TURNED AROUND AND BROUGHT THE VEHICLE BACK. I HAD TO USE MY AAA ACCOUNT TO HAVE THE TRUCK TOWED TO THEM. VICTOR AT DODGE IN WATSONVILLE, CA CALLED LATER TO SAY THE PROBLEM WAS WITH A RECALL AND THAT THEY WILL GET BACK TO ME AFTER THEY TALK TO CHRYSLER.

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I WAS NOTIFIED OF RECALL R-46 ON OR ABOUT 10/06/15 BY THE DEALER. AT THAT TIME I WAS TOLD THAT IN THE OPINION OF THE DEALER, HE DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE IN THE MANNER THAT I USE THE VEHICLE. I TOW A 16,000# FIFTH-WHEEL RV TRAILER. I AM A FULL-TIME RVER AND TRAVEL MUCH OF THE TIME. WHEN THE DEALER CONTACTED HIS COUNTERPART HE AGREED THAT THE VEHICLE WAS NOT SAFE TO OPERATE THE VEHICLE IN THE MANNER I INTEND TO USE IT. PICTURES WERE TAKEN FOR THE RECORD. WHEN FCA WAS CONTACTED AND THE PROBLEM WAS EXPLAINED THEY TOLD THE DEALER THAT A RENTAL VEHICLE WAS AT THE DEALERSHIP'S DISCRETION AND THE DODGE WOULD NOT AUTHORIZE ONE. EVENTUALLY THE PICTURES WERE FORWARDED TO DODGE ENGINEERING TO REQUEST A FIX. ENGINEERING SAID THAT THERE WAS NO PROBLEM AND THE DEALERSHIP RETURNED THE VEHICLE TO ME SAYING THEY COULDN'T HELP. THE DEALERSHIP REQUESTED THAT ENGINEERING SEND SOMEONE OUT TO PHYSICALLY VIEW THE PROBLEM. THEY REFUSED SAYING THE PICTURES DID DISPLAY ANY CRACKS AND THAT THE WELD LOOKED SUFFICIENT. I LOOKED OVER THIS SITE AND FOUND THAT THIS PROBLEM WAS IDENTIFIED AS EARLY AS FEBRUARY 2014 AND CONTINUED TO DATE. ON AUGUST 26, 2015, FCA STATED THAT THERE WAS INSPECTION AND CORRECTIVE ACTION IDENTIFIED IN A COMMUNICATIONS R46082615. TO DATE, THE ONLY RESPONSE FROM THE FCA RECALL CENTER IS THAT THE REPAIR IS IN DEVELOPMENT AND NO PARTS ARE AVAILABLE. THIS IS THE SECOND RAM THAT I HAVE HAD A RECALL THAT COVERED AN EXTENSIVE AMOUNT OF TIME. FCA'S RESPONSE TO ME IS THAT THE ONLY PROBLEM I WOULD HAVE IF THE TRACK BAR BRACKET BROKE WOULD BE DIFFICULT STEERING AND POSSIBLY A CRASH. THAT ISN'T ACCEPTABLE TO ME, MY WIFE, THE COST OF MY RV, OR THE LIABILITY TO OTHERS. FCA NEEDS TO PROVIDE A FIX OR GIVE US A LETTER STATING THAT THERE IS NO DEFECT. AT THIS TIME I AM DRIVING MY VEHICLE AND TOWING MY RV BECAUSE IT IS THE ONLY VEHICLE AVAILABLE TO ME.

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT GEARS. IN ADDITION, THE TPM AND A/C FAILED TO FUNCTION PROPERLY, AND AN ABNORMAL NOISE COULD BE HEARD FROM THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

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THERE IS A SOMETIMES SIGNIFICANT DELAY IN RESPONSE WHEN PRESSING ACCELERATOR PEDAL AND ACTUAL ACCELERATION OF THE VEHICLE. THIS MAKES IT DIFFICULT TO JUDGE MERGES INTO TRAFFIC OR WHEN MAKING TURNS FROM A STOP INTO TRAFFIC. THE DELAY COULD BE RELATED TO THE TURBO CHARGER SPINNING UP, BUT IT DOES LEAD TO A DANGEROUS CONDITION. THIS IS PARTICULARLY NOTICEABLE WHEN THE VEHICLE IS COLD. I DID NOT NOTICE SUCH A PERCEPTIBLE DELAY IN ACCELERATION WHEN DRIVING AN OLDER MODEL DIESEL PICKUP ALSO MADE BY DODGE RAM.

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER PROVIDED NO ESTIMATED TIME FRAME FOR THE REPAIR AND THE CONTACT WAS WAITING FOR LONGER THAN A MONTH. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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ANYTIME I HAVE TO TAKE MY FOOT OFF THE ACCELERATOR PEDAL CAUSING THE TRUCK TO COAST A BIT, AND THEN DEPRESSING THE ACCELERATOR PEDAL BACK DOWN IN AN EFFORT TO SPEED UP, THERE IS A 2 TO 4 SECOND PAUSE BEFORE THE TRUCK EVEN STARTS TO ACCELERATE. THIS ISSUE CHANGES IN DELAY TIME DEPENDING ON THE CURRENT SPEED YOUR COASTING AT. THE 25 TO 45 MPH RANGE SEEMS TO CREATE THE LONGEST DELAY. IN TWO INSTANCES, TRAVELING AT AROUND 35 MPH, I DEPRESSED THE ACCELERATOR PEDAL TWICE WITHIN A SECOND OF EACH OTHER (IN AN EFFORT TO TIME MY ACCELERATION WITH THE TRAFFIC) AND THE TRUCK ACTUALLY STALLED OUT DARN NEAR KILLING ME. SINCE THEN I HAVE LEARNED THAT IF I KEEP THE TRUCK FROM COASTING WHEN I'M TRYING TO MERGE (A LITTLE ACCELERATOR WITH SOME BRAKE AT THE SAME TIME) WHICH KEEPS THE POWERTRAIN ENGAGED, ELIMINATES THE ACCELERATION DELAY. NOT GOOD FOR MY BRAKES THOUGH, AND NOT ALWAYS ABLE TO ACCOMPLISH. MY HOPE IS THAT SOMEONE WILL DO SOMETHING ABOUT THIS BEFORE A SERIOUS INJURY OCCURS.

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TRUCK SHAKES VIOLENTLY BETWEEN 70-78 MPH.

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HAS SEVERE DEAD PEDAL. IF I HAVE TO LET OFF THE GAS PEDAL FOR A SECOND TO MERGE INTO TRAFFIC THEN GIVE IT GAS AGAIN IT FALLS ON IT'S FACE AND DOESN'T MOVE OR DO ANYTHING AT ALL FOR UP TO 5 SECONDS. HAS ALMOST CAUSED 4 CRASHES.

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PROBLEM # 1: STRONG COOLANT AND BURNING RUBBER SMELL. NO LEAKS FOUND. PROBLEM #2: DEFECTIVE FRONT WINDSHIELD (PRISM DISTORTION, SAFETY ISSUE). PROBLEM #3: FRONT VIBRATION. PROBLEM #4: WIND NOISE ON LEFT DOORS. PROBLEM #5: RADIO TURNS-OFF AND/OR CD STOPS PLAYING ON BUMPY ROADS.

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND OFF, THE DASHBOARD ELECTRICAL COMPONENTS MADE AN ABNORMAL NOISE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 15V459000 (STEERING) AND 15V541000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED AND REPAIRED; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIRS. IN ADDITION, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT), BUT FAILED TO REMEDY THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,029. THE VIN WAS NOT AVAILABLE. UPDATED 01/27/16*LJ

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 65 MPH AND APPROACHING A REST AREA, THE CONTACT DISCOVERED EXTENSIVE SMOKE COMING FROM THE TAIL PIPE. THERE WAS AN ABNORMAL NOISE AND THE VEHICLE SUDDENLY CAUGHT FIRE FROM UNDERNEATH. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE WIRE HARNESS WAS DAMAGED DUE TO THE FAILURE AND INDICATED THAT THE FUEL INJECTORS FAILED CAUSING COMBUSTIBLE FRAGMENTS TO IGNITE THE FUEL, WHICH DAMAGED THE DEF SYSTEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS) AND 15V459000 (STEERING); HOWEVER, THE RECALL REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASSIGNED AN INVESTIGATOR TO INSPECT THE VEHICLE FOR THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 110,214.

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT NOTICED THAT ALL OF THE TIRES WERE ABNORMALLY WORN OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WHEEL ALIGNMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

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THE OEM TRAILER BRAKE CONTROLLER DOES NOT WORK AS DESIGNED. THERE HAS BEEN NUMBER OR TIMES THAT I CAME CLOSE HITTING A CARS. THE BRAKE CONTROLLER IS NOT SUPPLYING ENOUGH VOLTS TO STOP MY 17K TRAILER. TOOK IT TO THE DEALER AND THEY SAID OEM BRAKE CONTROLLER IS WORKING FINE. WHEN I CHECK CONTROLLER IT'S ONLY SUPPLYING 6.5 VOLTS WHEN THE MANUAL SLIDE IS FULLY ENGAGED. THIS IS A BIG PROBLEM AND NEEDS TO BE ADDRESS BEFORE SOMEONE GETS KILLED. BY THE WAY MY TRAILER IS BRAND NEW AND WORKS FINE WITH FORD AND CHEVY OEM BRAKE CONTROLLER.

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MY HUSBAND WAS STOPPED AT A SIGNAL LIGHT AND THE TRUCK LURCHED FORWARD HITTING THE CAR IN FRONT. INSURANCE COMPANY HAD AN EXPERT CHECK THE TRUCK AND WE WERE ADVISED BY HIM NOT TO OPERATE THE VEHICLE. CHRYSLER HAD THEIR EXPERT EXAMINE IT ON 8/4/2015. I WAS INFORMED ON THAT DATE THAT HE AND THE DEALERSHIP WERE OUT OF THE LOOP AND I HAD TO SPEAK WITH CHRYSLER. THEY WILL NOT RETURN ANY OF MY HONE CALLS.

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TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS WORN OUT CAUSING THE VEHICLE TO VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRE WAS 1/4 WORN OUT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS CAUSING THE TIRE TO WEAR OUT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500. UPDATED 09/18/15*LJ

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TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE STEERING WHEEL WAS UNSTABLE AND THAT IT CONTINUED TO VEER TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE DEALER PROVIDED AN ALIGNMENT MORE THAN FIVE TIMES, WHICH DID NOT REMEDY THE FAILURE. THE DEALER ROTATED THE TIRES ONCE AND THE CONTACT ALSO ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

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I GET A BAD VIBRATION AROUND 76-86 MPH. I ORIGINALLY BOUGHT A 2013 DUALLY LONGHORN DIESEL , BROUGHT BACK 5 TIMES TO DEALER AND COULD NOT FIX VIBRATION ISSUE, NOW HAVING SAME ISSUE WITH THIS TRUCK, 70K SHOULD NOT BE HAVING TO DEAL WITH THIS SAME THING AGAIN. I LOST WORK, PERSONAL TIME AND ALL AGGRAVATION WITH 2013 AND NOW 2014 SAME ISSUE. SOMETHING IS WRONG WITH THESE TRUCK WITH THE VIBRATION ISSUE AND NEED TO BE CORRECTED, IT'S GOING TO VIBRATE ITSELF APART AND GETTING RATTLE NOISES WHEN I DRIVE BESIDE THE FACT THAT IT'S SHAKING MY GUTS APART . I'VE ALREADY WENT THRU ONE SET OF REAR TIRES AND NOW HAVING TO PUT ANOTHER SET ON AT 28K. SOMETHING IS WRONG!!!

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