Sep 20, 2018Transmission & drivetrainEngineCrash
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE VEHICLE ROLLED OUT OF THE PARK POSITION AND CRASHED INTO AN AIR CONDITIONING UNIT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT EXPERIENCED A SIMILAR FAILURE IN THE PAST, BUT WAS ABLE TO JUMP BACK INTO THE VEHICLE AND STOP IT WITH THE EMERGENCY BRAKE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TAKEN TO CHRIS NIKEL CHRYSLER JEEP DODGE RAM FIAT (918-355-5000, LOCATED AT 2920 N ASPEN AVE, BROKEN ARROW, OK 74012), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11130369
Oct 10, 2017Electrical systemEngineFuel systemFire
DROVE FOR ABOUT 17 MILES AND PARKED AT A STORE. WITHIN 5 MINUTES OF PARKING THE TRUCK, WHITE SMOKE COULD BE SEEN COMING FROM THE HOOD ON THE PASSENGER SIDE. AS I APPROACHED THE TRUCK FLAMES CAME OUT FROM UNDER THE HOOD IN THE SAME AREA. GRABBED A FIRE EXTINGUISHER AND RETURNED WITHIN ONE MINUTE TO FIND ENTIRE ENGINE COMPARTMENT IN FLAMES. UNABLE TO OPEN THE HOOD SO THE FIRE EXTINGUISHER WAS NOT MUCH GOOD. FIRE DEPARTMENT ARRIVED WITHIN 5 MINUTES BUT IT WAS TOO LATE. INSURANCE COMPANY TOOK POSSESSION OF THE TRUCK AND TOTALED IT. UNKNOWN IF IT WAS EVER DETERMINED WHAT CAUSED THE FIRE. *BF UPDATED 7/26/18*JB
NHTSA ODI 11032804
Dec 9, 2015WheelsBrakesEngineFire
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER SIDE WHEEL BEGAN TO SHAKE AND THERE WAS A BURNING ODOR FROM THE DRIVER SIDE. THE FRONT DRIVER SIDE HOOD AREA BEGAN TO SMOKE AND THE CONTROL BEGAN TO BECOME UNSTABLE. THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKES BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE, BUT NO OFFICIAL DIAGNOSTIC WAS GIVEN. THE FAILURE MILEAGE WAS 34,000.
NHTSA ODI 10809173
Aug 25, 2014Fuel systemSpeed controlEngineCrash
THIS VEHICLE HAS THE WORST ACCELERATION AND TAKE OFF I HAVE EVER NOTICED. IF I HAD TO GET OUT OF THE WAY OF SOMETHING, I WOULD NOT BE ABLE TOO. IF NOT FIXED THIS WILL DEFIANTLY CAUSE AN ACCIDENT. I CAN'T EVEN PULL OUT ONTO THE HIGHWAY AND GET UP TO THE SAME SPEED AS OTHER TRAFFIC. WHEN I GOT IN MY WRECK IN JUNE I WAS TRYING TO PASS SOMEONE WHO WAS DRIVING SLOW AND I COULD NOT GET AROUND THEM QUICK ENOUGH AND THEY CUT ME OFF CAUSING OUR VEHICLE TO COLLIDE. *TR
NHTSA ODI 10627954