Home · 2014 Porsche Cayenne E-hybrid Coupe · Complaints

What 53 owners told NHTSA about the 2014 Porsche Cayenne E-hybrid Coupe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (53)Crash / fire / injury (3)Transmission & drivetrain (17)Airbags (9)Electrical system (6)Body & structure (5)Engine (5)Fuel system (5)Lights (5)Speed control (5)Brakes (2)Wheels (2)

Newest first · 53 complaints · page 3 of 3

Sep 5, 2014Body & structure

LUXOR BEIGE DASHBOARD IS TOO BRIGHT AND REFLECTS IN THE WINDSHIELD CREATING BLIND SPOTS IN BRIGHT SUNLIGHT. A NEAR MISS HAPPENED BECAUSE OF THE TEMPORARY BLIND SPOT. DEPENDING ON THE GEOMETRY OF THE SUN AND THE CAR THE BLIND SPOT IN THE WINDOW FROM THE REFLECTION CAN BE ALMOST OPAQUE. IF ANOTHER VEHICLE IS SHADED IN THE REFLECTION BLIND SPOT THEN THE SHADED VEHICLE CAN BE ALMOST INVISIBLE.

NHTSA ODI 10638932

Sep 2, 2014Electrical systemBody & structureWheelsEngine

SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BECAUSE THERE IS SIMILAR SOUNDS FROM SOME OF OTHER CARS THEY HAVE IN STOCK. THEY DIDN'T SHOW ME ANY OTHER CARS THAT HAS THIS SOUND WHEN I WAS THERE. THEY STATED THAT ON THEIR REPORT THAT THEY DO NOT KNOW WHAT THE SOUND IS, BUT IT IS ON OTHER CARS AS WELL. I TOLD THEM THAT THE SAME MODEL CAR I TEST DROVE, DID NOT HAVE THIS SOUND, WHY WOULD THE SAME CAR HAVE SUCH A NOISE. THERE WAS NO ANSWER OR RESPONSE TO THIS QUESTION. THEY JUST STATED THAT THEY DON?T KNOW WHAT THIS. I CHECKED 2 OTHER CARS MYSELF AT THE SAME DEALERSHIP, ONE OF WHICH, THE TECHNICIAN WAS PRESENT FROM SAME DEALERSHIP. HE SAID THAT THE CAR WE CHECKED DOESN'T HAVE ANY NOISE, BUT MY CAR DOES. SERVICE DEPARTMENT MANAGER TOLD ME TO DRIVE AROUND TO HEAR IF NOISE GETS LOUDER THEN COME BACK TO DEALERSHIP. THE KNOCKING SOUND ON AND OFF, GOT PROGRESSIVELY LOUDER. I WENT BACK TO THE DEALERSHIP 3 TIMES WITH THE SAME PROBLEM BUT THEY STILL DIDN'T KNOW WHAT WAS CAUSING THIS AND DIDN'T WANT TO DO ANYTHING ABOUT IT. MY CAR ALSO HAVE A PROBLEM WITH THE SECURITY ALARM SYSTEM, IT GOES OFF AT ANY TIME OF DAY OR NIGHT AND THEY DID NOT TRY TO RECTIFY OR RESOLVE THE ISSUE. I ALSO NOTICED FROM BEING AT THE DEALERSHIP, THAT THERE'S ALSO A PROBLEM WITH SECURITY SYSTEM ALARM ON MANY OF THE CARS. WHEELS PAINT CONSTANTLY PEELING OFF. *TR

NHTSA ODI 10630212

Jan 23, 2014Fuel System, Diesel

THE CAR WOULD NOT START AFTER MULTIPLE ATTEMPTS. THE SUV NEEDED TO BE TOWED TO THE NEAREST DEALERSHIP. THEY SAID THE FUEL GELLED AND RECOMMENDED THAT "I" HAVE THE FUEL STATION PLACE THE 'CORRECT ADDITIVE' TO THE DIESEL FUEL. MY HUSBAND HAS HAD TWO DIESEL VEHICLES FROM OTHER CAR MANUFACTURERS FOR THE PAST 4 YEARS, BUT HE HAS NEVER HAD ANY ENGINE START PROBLEMS. HE IS STILL FILLING HIS TANK AT THE SAME STATION. SINCE THEN, I HAVE CHANGED THE DIESEL FUEL STATION AND NOW GO TO ANOTHER BUSY PLACE. THE SAME THING HAPPENED TODAY, TWO (2) WEEKS LATER, WITH A DIFFERENT DIESEL FUEL SOURCE. VEHICLE WOULD NOT START (ODOMETER READS 4980 MILES) THE DEALERSHIP (FROM WHERE THE SUV WAS PURCHASED) COULD ONLY MAKE THE RECOMMENDATION TO MOVE THE VEHICLE, WHICH WON'T START, TO AN INDOOR GARAGE. IN OUR AREA, THIS IS IMPRACTICAL. VERY FEW COMPANIES AND STORES PROVIDE INDOOR GARAGES. I HAVE BEEN ON THE PHONE MULTIPLE TIMES. THE PORSCHE DEALERSHIP HAS NOT BEEN ABLE TO COME UP WITH ANY OTHER RECOMMENDATIONS UNTIL NOW, 7-1/2 HRS SINCE MY FIRST CALL. *TR

NHTSA ODI 10561242

← Newer

Working with the data? Download all 53 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Porsche Cayenne E-hybrid Coupe verdict →