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What 144 owners told NHTSA about the 2014 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (144)Crash / fire / injury (8)Transmission & drivetrain (31)Steering (22)Visibility & wipers (21)Airbags (11)Body & structure (10)Electrical system (8)Engine (7)Brakes (6)Fuel system (4)Speed control (4)

3 of 144 complaints match · Brakes · crash/fire/injury only · clear filters

Nov 2, 2017BrakesCrash2 injuries

ON OCT 31,2017 I ATTEMPTED TO STOP MY MURANO ON MERCURY BLVD AND IT WOULD NOT STOP. I HIT THE BRAKES AGAIN AND IT WOULD NOT SLOW DOWN OR STOP, THEN TRIED ATTEMPTED AGAIN AND IT WOULD NOT SLOW DOWN OR STOP. IT RESULTED INTO ME HITTING ANOTHER CAR AND MY TRUCK IS A TOTAL LOST AT THIS POINT. MY INSURANCE COMPANY WILL TOTAL IT OUT. I SEE THERE ARE TWO OTHER COMPLAINTS ON THIS VERY SAME THING. THIS REALLY NEED TO BE LOOKED INTO.

NHTSA ODI 11042750

Aug 10, 2015BrakesFuel systemCrash8 injuries

I ATTEMPTED TO MAKE A RIGHT TO TURN INTO THE PARKING SPACE AT THE RESTAURANT AND THE TRUCK JERKED FORWARD. I PRESSED THE BRAKE PAD AND QUICKLY NOTICED THAT THE TRUCK DID NOT STOP. I SAID OUT LOUD, ITS NOT STOPPING! THE PASSENGER IN MY TRUCK THEN LEANED OVER AND NOTICED THAT MY FOOT WAS IN FACT ON THE BREAK PAD. I MADE THE STATEMENT AGAIN, ITS NOT STOPPING! THE TRUCK ROLLED OVER THE CONCRETE PARKING BLOCK AND PROCEEDED INTO THE BUILDING. I WAS PUMPING THE BREAK PEDDLE TO THE FLOOR AT THIS POINT. I COULD HEAR THE ENGINE ACCELERATING AS I WAS PUMPING THE BREAK PEDDLE TO THE FLOOR AND THE AIR BAGS NEVER DEPLOYED. I YELLED UNCONTROLLABLY BECAUSE I COULD NOT BELIEVE WHAT HAD JUST HAPPENED. I REMEMBERED YELLING OUT LOUDIT WOULDNT STOP.OOOO GOD.IT WOULDNT STOPWHY DIDNT IT STOP!

NHTSA ODI 10747505

Mar 11, 2015BrakesFuel systemCrash

WHEN PULLING INTO A PARKING SPACE WITH THE RIGHT FOOT ON THE BRAKE PEDAL, THE CAR ACCELERATED. THE CAR HAD ENOUGH SPEED TO GO OVER THE CEMENT PARKING BLOCK AND HIT THE VEHICLE PARKED IN FRONT. TRYING TO AVOID THAT VEHICLE THE STEERING WHEEL WAS TURNED TO THE LEFT AND OTHER VEHICLES WERE HIT. THE CAR THEN STOPPED. ALL THE TIME THE FOOT WAS ON THE BRAKE. THE CAR WAS THEN PUT INTO REVERSE AND BACKED UP TO CLEAR THE VEHICLES. *TR

NHTSA ODI 10693537

Working with the data? Download all 144 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Nissan Murano Hybrid verdict →