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What 144 owners told NHTSA about the 2014 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (144)Crash / fire / injury (8)Transmission & drivetrain (31)Steering (22)Visibility & wipers (21)Airbags (11)Body & structure (10)Electrical system (8)Engine (7)Brakes (6)Fuel system (4)Speed control (4)

2 of 144 complaints match · Airbags · crash/fire/injury only · clear filters

Jun 27, 2018AirbagsSteeringCrash1 injury

TL* THE CONTACT OWNED A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO SLIDE DOWN A HILL. THE VEHICLE THEN CRASHED INTO TWO TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL BODY SHOP. THE DEALER WAS NOT CONTACTED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11104243

Dec 23, 2017AirbagsCrash1 injury

FRACTURED STERNUM AS AIR BAG FAILED TO PROTECT OCCUPANT IN A CRASH. VEHICLE WAS MOVING AND HIT A VEHICLE THAT FAILED TO STOP AT STOP SIGN

NHTSA ODI 11056214

Working with the data? Download all 144 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Nissan Murano Hybrid verdict →