What 57 owners told NHTSA about the 2014 Nissan Juke

Nissan Juke Nismo -under 30,000 miles. Head light covers discolor reducing vision. When driving at night or in heavy Florida rains.. also hazard to other divers. In addition, heat and air conditioning stopped working. STONG fumes fill the car with cabin possibly causing drivers to become disoriented. This is a driver safety hazard that could possibly cause a serious traffic fatality. Can not use the heat, defrosters, air conditioning or outside air circulation. Windows could fog up during our Florida monsoon rains and drastically reduces drivers visibility .i paid a small fortune to have the vehicle Heat and AC system tested at both Firestone (who referred me to a Nissan), I had taken a printed copy of the Firestone report to a Nissan dealership and they charged me a small fortune to run the same test Firestone did. I was told that to repair the core processor (located behind the dashboard) it would cost me approximately $5,000 to repair. I was also told I needed rear brakes. I am a senior citizen living on Social Security so this repair cost is far beyond my income capability. These dangerous conditions restrict me from going grocery shopping buying frozen foods, dairy products, and other groceries required to keep cold. The discolored headlamps are dangerous and this hazard restrictes me from scheduling late afternoon doctor’s appointments and/or any driving at dusk or at night..

NHTSA ODI 11750301

BEGAN NOTICING ISSUES WITHIN FIRST YEAR OF OWNING VEHICLE. EVERY OCCURRENCE WOULD TAKE IT TO DEALERSHIP (GRAINGER NISSAN OF SAVANNAH, GA) TO GET CHECKED. BY THE TIME I GOT TO THE DEALERSHIP, EVERYTHING WOULD BE WORKING FINE. THEY DID A COMPUTER DIAGNOSTIC TEST ON THE ELECTRICAL/NAVIGATION SYSTEMS EACH TIME WITH NO ISSUES BEING FOUND. I REQUESTED IT TO BE DOCUMENTED EACH TIME IN THE EVENT SOMETHING HAPPENED AFTER WARRANTY ENDED. UNFORTUNATELY I DO NOT HAVE THE DATES/MILEAGE BUT SHOULD BE DOCUMENTED AT THE AFOREMENTIONED DEALERSHIP. SO THE DATES/MILEAGE STATED IS AN ESTIMATION. THE FOLLOWING IS A MORE DETAILED EXPLANATION OF WHAT/HOW THE COMPONENTS WERE AFFECTED. WHEN I'M IN AN UNKNOWN AREA, I RELY HEAVILY ON GPS IN MY CAR, WHEN IT CUTS OUT, I HAVE NO CHOICE BUT PULL OVER & WAIT IT OUT, OR HOPE TO GET CELL SERVICE & USE MY PHONE'S GPS, NOT ALWAYS AN OPTION. EACH TIME IT OCCURRED IS UNEXPECTED WITH NO APPARENT REASON. EVERY TIME IS DIFFERENT, UPON STARTING CAR, ALL ELECTRICAL COMPONENTS ARE OUT/UNUSABLE. HAPPENS WHEN CAR IS IN MOTION AT ANY SPEED. NAVIGATION SCREEN/RADIO GOES BLACK, CONTROLS UNRESPONSIVE TO ALL TOUCH/PRESSURE/TURNING/ETC. I BELIEVE IT IS A POSSIBLE LOOSE WIRE CONNECTION OR SOMETHING SIMILAR, CAUSING ALL ELECTRICAL COMPONENTS BEING RENDERED UNRESPONSIVE FOR VARIOUS LENGTHS OF TIME. FROM MOMENT OF ONSET TO THE TIME IT'S OPERATING NORMALLY VARIES FROM 30 MIN, UP TO 1-2 DAYS. COMPONENTS INCLUDED ARE NAVIGATION/RADIO SCREEN & ALL CONTROLS; ALL STEERING WHEEL CONTROLS; AC/RADIO KNOB CONTROLS; DASH/INSTRUMENT PANEL LIGHTS GO OUT; DRIVER SIDE WINDOW/DOOR CONTROLS BECOME UNRESPONSIVE. DEALERSHIP CLAIMED THEY WERE UNABLE TO INVESTIGATE FURTHER BEING THE DIAGNOSTIC TESTS FAILED TO FIND ANY ISSUES.

NHTSA ODI 11396027

ELECTRICAL ISSUES BEGAN WITHIN MONTHS AFTER PURCHASING (DEC 2014). NAVIGATION SYSTEM, RADIO, INTERIOR LIGHTS ALL GO HAYWIRE UNEXPECTEDLY. RADIO//NAVIGATION COMPLETELY BLACK; INTERIOR LIGHTS EITHER STAY ON, FLICKER OR WON'T COME ON AT ALL. AFTER TAKING IT BACK TO THE DEALERSHIP & HAVING THEM TEST IT, THEY ALWAYS CLAIMED THEIR COMPUTERS DIDN'T CATCH ANY ISSUES. I REQUESTED THAT MY COMPLAINTS BE MARKED DOWN & SENT IN TO MANUFACTURER EVERY TIME. THAT BEGAN HAPPENING BEFORE 20,000 MILES AND CONTINUES TODAY (115,000 MILES). THE CAR HAS NEVER THROWN ANY CODES & NEVER HAD ANY CHECK ENGINE LIGHTS, OR ANY SUCH MECHANICAL ISSUE LIGHT NOTIFICATIONS COME UP ON DASH. THE CAR BEGAN LOSING POWER AROUND 75,000 MILES (OIL CHANGES, MAINTENANCE DONE ON TIME)'WHEN ACCELERATING THE CAR WOULD SKIP, JUMP OR ALMOST STALL WHENEVER TRYING TO PULL OUT IN TRAFFIC. CHANGED SPARK PLUGS AT RECOMMENDED MILEAGE (100,000), NO CHANGE. ONE DAY AFTER DRIVING TO THE GAS STATION WHICH IS 4.2 MILES FROM MY HOME & BACK HOME, WHEN MILEAGE WAS AROUND 100,000 (CONVENIENTLY IMMEDIATELY AFTER WARRANTY EXPIRES) MY CARS A/C QUIT WORKING, AND THE CAR RAN INCREDIBLY HOT (WITH ABSOLUTELY NO INDICATION OF ANY ISSUES). I NOTICED MY FEET WERE BURNING UNDER THE DRIVER SIDE DASH (WHILE DRIVING). PULLED OVER, POPPED HOOD-IMMEDIATELY SAW COOLANT RESERVOIR (PLASTIC RESERVOIR) WAS EMPTY, CHECKED OIL DIPSTICK AND NOTHING'NO OIL. 3 DAYS PRIOR TO THIS SITUATION I CHECKED FLUIDS (IN SOUTH GEORGIA DURING THE BE SUMMER IT'S INCREDIBLY HOT & I WAS TAUGHT TO KEEP AN EYE ON OIL/FLUIDS DURING EXTREMELY HOT WEATHER. I HAD AN OIL CHANGE ROUGHLY A MONTH PRIOR TO THIS SITUATION AS WELL. AFTER THIS OVERHEATING PROBLEM WAS RESOLVED, MY A/C NO LONGER COOLED. RECHARGING DID NOTHING'DUE TO THE PERFECT TIMING OF THE WARRANTY EXPIRING THAT LEFT ME WITH NO ALTERNATIVE OTHER THAN ACCEPT MY FATE & THE UNBEARABLE GEORGIA HEAT.

NHTSA ODI 11269577

VEHICLE HAS JUST OVER 25000 MILES. WHEN TURNING AT LOW SPEEDS AND A COUPLE TIMES WHILE DRIVING STRAIGHT AT LOW SPEEDS THERE IS A CLUNKING/CLICKING NOISE. IT SEEMS TO DO IT MOSTLY WHILE BRAKING. I'M THINKING EITHER THE TIE ROD ENDS OR MAYBE CV AXLE. I DON'T THINK A VEHICLE WITH LESS THAN 75,000 MILES SHOULD HAVE FAILING SUSPENSION PARTS. THE NAVIGATION SYSTEM/RADIO SCREEN HAS GONE BLACK A COUPLE TIMES WITH NO COMMUNICATION FROM ANY BUTTONS. I COULDN'T TURN IT ON OR OFF, OR OPERATE ANY RADIO STATIONS. I DISCONNECTED THE BATTERY TERMINALS FOR A COUPLE MINUTES AND THAT SEEMED TO FIX THE PROBLEM FOR NOW. ALSO, THE STEERING WHEEL BUTTONS TO CHANGE THE STATION/VOLUME SEEM TO WORK ONLY WHEN THEY WANT TO. AND THE VOLUME WILL SOMETIMES ERRATICALLY TURN EXTREMELY LOUD OR LOW WITH THE SLIGHTEST TURN OR THE KNOB/ONE OR TWO PUSHES OF THE BUTTON ON THE STEERING WHEEL. WHEN PARKED/AT LOW SPEEDS, OPERATING THE WINDOWS WILL CAUSE A DROP IN RPMS. THE AUTO UP FOR THE DRIVER WINDOW NO LONGER WORKS, WHILE THE AUTO DOWN STILL DOES. THE CAR IS A MANUAL TRANSMISSION NISMO. IT HAS LOW MILES FOR THE AGE OF THE VEHICLE. I SHOULDN'T BE HAVING ELECTRICAL AND SUSPENSION ISSUES AT THE MILEAGE/AGE OF THE VEHICLE. I'VE READ THAT MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEM WITH THE NAV SCREEN. ALSO, I'VE READ MULTIPLE PEOPLE HAVING PROBLEMS WITH THE WINDOWS CAUSING RPM TO DROP. I HAVEN'T LOOKED INTO THE CLUNKING NOISE MUCH YET, BUT I'M SURE THERE ARE PEOPLE EXPERIENCING THE SAME ISSUE AS I AM. THIS IS UNACCEPTABLE. I TRUST NISSANS BRAND AND KNOW THEY ARE EXCELLENT CARS THAT CAN BE DRIVEN FOR MANY YEARS AND MILES. IF YOU COULD PLEASE LOOK INTO THESE ISSUES AND FIND A SOLUTION IT WOULD MAKE MANY PEOPLE WITH THIS MAKE AND MODEL BE MORE COMFORTABLE IN THEIR CARS AND HAVE FAITH THAT THEY AREN'T GOING TO BREAK DOWN/ HAVE TO DUMP LOADS OF UNNECESSARY MONEY INTO IT.

NHTSA ODI 11204522

GAUGE CLUSTER NOT DISPLAYING THE FLASHING ARROWS WHEN THE TURN SIGNAL STALK IS ENGAGED TO EITHER SIDE BUT THE LIGHTS OUTSIDE THE CAR IS STILL OPERATIONAL. ALSO, THE POWER LOCKS WILL DISENGAGED INTERMITTENTLY WHILE THE VEHICLE IS IN MOTION, ON ANY SPEED. UPDATED 09/08/15*LJ UPDATED 10/27/2017*CN

NHTSA ODI 10730316