Home · 2014 Mercedes-benz Sprinter 2500 Cargo Van · Complaints
What 38 owners told NHTSA about the 2014 Mercedes-benz Sprinter 2500 Cargo Van
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 38 complaints match · Speed control · clear filters
Jun 11, 2023Transmission & drivetrainSpeed control
The van won’t throttle when requested and will lose power going uphill. I can set the cruise at 70 but the van will only accelerate to 55 to 65. When going uphill it will drop all the way to 45 mph with no ability to accelerate. Mercedes in Missoula has looked at it and said it’s the way the new update “fixed” the limp mode and there is nothing wrong with it. Our personal mechanic has also concluded there is nothing wrong. We live in rural Montana and this is our main vehicle as we have a large family. It’s extremely scary to have a semi come screaming up behind you and not having anywhere to go.
NHTSA ODI 11526466
Mar 25, 2021Speed controlEngine
MY SPRINTER WENT INTO LIMP MODE. WOULD NOT GO OVER 10 MILES PER HOUR. HAD IT TOWED TO A MERCEDES BENZ DEALER. REPLACED UPSTREAM AND DOWNSTREAM SENSORS. THE UPSTREAM NOX SENSOR WAS MALFUNCTIONING. I RECIEVED A LETTER FOR A RECALL WITH THIS PROBLEM. MERCEDES BENZ DOES NOT RECOGNIZE THIS REPAIR AS A FIX. PLEASE ADVISED [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11404903
Nov 25, 2020Speed controlBrakes
RECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION.
NHTSA ODI 11376307
Working with the data? Download all 38 complaints as CSV · fetched from NHTSA July 20, 2026