Home · 2014 Mercedes-benz Sprinter 2500 15 Passenger Van · Complaints

What 38 owners told NHTSA about the 2014 Mercedes-benz Sprinter 2500 15 Passenger Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (38)Crash / fire / injury (5)Airbags (15)Engine (8)Brakes (3)Electrical system (3)Fuel system (3)Speed control (3)Transmission & drivetrain (2)Body & structure (1)Engine & cooling (1)Lights (1)

1 of 38 complaints match · Lights · clear filters

Aug 22, 2014Electrical systemLights

AT NIGHT THE HEADLIGHT SWITCH IS NOT ILLUMINATED SHOWING THE POSITION OF THE HEADLIGHT SWITCH. THERE IS NO WAY TO SEE WHAT IS SELECTED BY THE HEADLIGHT SWITCH EXCEPT WITH A FLASHLIGHT. THE INTERIOR LIGHTS ARE NOT BRIGHT ENOUGH TO ILLUMINATE THE DASH IN THE ARE OF THE HEADLIGHT SWITCH TO KNOW WHERE IT'S SET. THIS IS STRANGE BECAUSE EVERY OTHER SWITCH AND INDICATOR ON THE DASH IS BACK-ILLUMINATED EXCEPT THE HEADLIGHT SWITCH. THE SWITCH IS A ROTARY SWITCH WITH AN OUTER RING THAT SHOWS WHAT IS SELECTED WHEN THE INNER KNOB IS AT THAT POSITION. THE ONLY PART THAT IS ILLUMINATED IS THE LINE ON THE INNER KNOB. THE SELECTION POINTS AROUND THE KNOB ARE NOT ILLUMINATED. EVERY OTHER ITEM ON THE DASH IS ILLUMINATED FROM BEHIND EXCEPT THOSE AROUND THE OUTSIDE OF THE HEADLIGHT SWITCH. THIS IS A CONCERN BECAUSE AT NIGHT YOU CAN'T SEE WHAT THE HEADLIGHT SWITCH IS SET TO AND IT TAKES YOUR CONCENTRATION OFF THE ROAD AND DRIVING AS YOU TRY TO FIGURE OUT WHERE YOUR HEADLIGHT SWITCH IS SET. *TR

NHTSA ODI 10627646

Working with the data? Download all 38 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Mercedes-benz Sprinter 2500 15 Passenger Van verdict →