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What 300 owners told NHTSA about the 2014 Mercedes-benz E-class

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (300)Crash / fire / injury (27)Airbags (58)Brakes (53)Electrical system (41)Fuel system (37)Suspension (29)Steering (28)Body & structure (24)Engine (23)Transmission & drivetrain (16)Wheels (11)

2 of 300 complaints match · Brakes · crash/fire/injury only · clear filters

Jul 8, 2026SuspensionBrakesFuel systemFire

Vehicle subframe corrosion (manufacturer extended warranty offered). Rear brake lines corroded/leaking. Vehicle leaks fuel; steel fuel line corroded. Vehicle has about 105k miles. Minor fire started when yard maintenance came in contact with fuel saturated ground where vehicle had been parked/moved out of the way just prior. With rear suspension subframe springs corroded, vehicle bottom can contact road surface while driving, scraping steel exhaust with fuel present. EXTREMELY dangerous. Local Sunbury Ohio Mercedes dealership inspected then offered subframe replacement. Stated it was leaking fuel and not hydraulic fluid we originally thought. Brake, suspension and fuel line corrosion repairs were quoted in excess of $4,000, which was a "great deal" according to them "because the subframe would already be removed and would make it much easier."

NHTSA ODI 11749054

Apr 19, 2019Speed controlElectronic Stability Control (esc)BrakesCrash1 injury

DISTRONIC WAS IN USE, AND FAILED. ABS LOCKE UP, CAUSING ME TO SKID INTO ANOTHER VEHICLE.

NHTSA ODI 11197308

Working with the data? Download all 300 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Mercedes-benz E-class verdict →