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What 284 owners told NHTSA about the 2014 Mercedes-benz C-class Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (284)Crash / fire / injury (24)Airbags (156)Steering (35)Electrical system (26)Engine (25)Body & structure (24)Fuel system (16)Brakes (12)Suspension (12)Speed control (11)Transmission & drivetrain (9)

1 of 284 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Sep 9, 2017SteeringTransmission & drivetrainBody & structureFire

I WAS DRIVING ON GLADES ROAD, BOCA RATON, FL. I HEARD A LOUD NOISE, SAW SMOKE AND LOST MY POWER STEERING. I MANAGED TO PULL INTO TOWN CENTER MALL, GOT OUT OF THE CAR AND SAW THAT THE CAR WAS ON FIRE. THE BOCA RATON POLICE CAME, #5 FIRE DEPARTMENT CAME. THE FIRE WAS PUT OUT AND THE CAR WAS TOWED TO MERCEDES OF DELRAY.

NHTSA ODI 11022435

Working with the data? Download all 284 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Mercedes-benz C-class Hybrid verdict →