What 284 owners told NHTSA about the 2014 Mercedes-benz C-class Hybrid

I HAVE RECEIVED A NOTICE EARLIER THIS YEAR REGARDING MY AIRBAG RECALL AND STILL NO DEALER CAN TELL ME WHEN THE REPLACEMENT WILL BE IN. JUST YESTERDAY 10/26/2017 I RECEIVED A MAILER NOTICE THAT TK HOLDINGS HAS FILED FOR CHAPTER 11. HOW DO I GET THIS ISSUE RESOLVED?

NHTSA ODI 11040329

THERE IS A RECALL ON MY C-250 CONCERNING THE TAKATA AS WELL AS THE STEERING COLUMM WAS TOLD THAT IT COULD CAUSE AIRBAG TO DEPLOY AT ANY TIME. HOWEVER, WHEN I CALLED MERCEDES THEY SAID TO WAIT UNTIL THE SRS LIGHT CAME ON AND STOP IMMEDIATELY CALL FOR A TOW AND THEY WOULD BRING IT IN AND COULD TAKE QUITE SOME TIME TO GET PARTS AND REPAIR. IN MY UNDERSTANDING IF THE AIR BAG SHOULD DEPLOY DOING 70 MPH ON THE HIGHWAY IT WOULD ENDANGER MANY LIVES. NOT SURE I CAM COMFORTABLE WITH THE ANSWERS I GOT FROM MERCEDES. WHAT SHOULD I DO NEXT.

NHTSA ODI 11039689

TAKATA RECALL NOTICE RECEIVED IN THE MAIL. I CONFIRMED MY CAR WAS INCLUDED IN THE TAKATA AIRBAG RECALL VIA WWWAIRBAGRECALL.COM AND CALLED PARK PLACE MERCEDES IN GRAPEVINE, TX. THE SERVICE REPRESENTATIVE INSISTED MY CAR WAS NOT RECALLED. SHE WAS RUDE AND JUST KEPT SAYING IT WAS NOT RECALLED. BTW, THIS HAPPENED OCTOBER 25, 2017. THE DROP DOWN BELOW WOULD ONLY LET ME ENTER OCTOBER 24 OR BEFORE.

NHTSA ODI 11036046

THOUGH I APPEAR TO HAVE MANAGED ONLY MINIMAL INJURY IN THE RANDOM MALFUNCTIONING DEPLOYMENT OF MY STEERING WHEEL AIRBAG WITHOUT BEING INVOLVED IN AN ACCIDENT OR COLLISION, I WAS EXTREMELY LUCKY MY CAR'S AIRBAG DIDN'T DEPLOY WHILE I WAS DRIVING 50, 60 OR 70 MPH. I WAS ACTUALLY PARKED WHEN THE AIRBAG DEPLOYED. KEYS WERE IN THE IGNITION AS WELL. EVEN IF THE CAR IS REPAIRED, IT COULD HAPPEN AGAIN AND EVEN LEAD TO FATALITIES OF MYSELF, MY FAMILY AND OTHER ADJACENT VEHICLES' PASSENGERS ON THE ROAD. MY WIFE PERSONALLY DOESN'T WANT TO RIDE IN THAT CAR KNOWING THIS COULD HAPPEN AGAIN. I DID A LITTLE INVESTIGATING AND I FOUND THAT MERCEDES-BENZ HAS A RECENT HISTORY OF THESE ISSUES. PLEASE SEE ARTICLE FROM NY TIMES BELOW. THE MB DEALERSHIP IS STILL TESTING MY CAR TO FIGURE THINGS OUT BUT MY MAJOR CONCERN IS WITH THE SAFETY OF MYSELF, MY FAMILY, OTHER DRIVERS, AND OTHER C 250 OWNERS. THE DEALERSHIP HAS STILL NOT TAKEN A STANCE SO THIS IS NOT SO MUCH A COMPLAINT AS IT IS A MAJOR SAFETY CONCERN WHICH SHOULD LEAD TO A RECALL. THANK YOU. MERCEDES-BENZ RECALLS 126,000 VEHICLES OVER PROBLEMS WITH AIRBAGS >>>PLEASE COPY AND PASTE IF LINK DOESN'T WORK<<< HTTPS://WWW.NYTIMES.COM/2015/11/05/BUSINESS/MERCEDES-BENZ-RECALLS-126000-VEHICLES-OVER-PROBLEMS-WITH-AIRBAGS.HTML?_R=0 *TR

NHTSA ODI 10947423

TL* THE CONTACT OWNED A 2014 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, A CRASH WAS ATTEMPTED TO BE AVOIDED CAUSING THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE LACERATIONS AND THE PASSENGER SUSTAINED A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

NHTSA ODI 10822836

I WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE REAR BUMPER OF THE TRAILER ATTACHED ON THE TRACTOR TRAILER TRUCK. THE C 250 SLIDE APPROXIMATELY 200 FEET, THERE WERE TIRE TRACKS ON THE PAVEMENT, WHICH SHOWS THE TIRES LOCKED UP. THE REAR ENDED OF THE CAR ALSO SWERVED, AND IT DIDN'T SEEM LIKE THE C 250 WAS SLOWING DOWN, ONCE THE BRAKES WERE APPLIED. THERE WAS ALSO SOME SKIPPING OF THE TIRES. THE AIRBAG DEPLOYED BUT WAS LATE, AND CAUSED ME TO IMPACT THE WINDSHIELD WITH MY HEAD. THERE IS ALSO A HOLE IN THE AIRBAG THAT IS BIGGER THEN A SILVER DOLLAR, WHICH SHOWS SIGN OF TEARING AND FRAYING. THE SEAT-BELT DETACHED AT IMPACT WHICH FORCED ME FORWARD AND DIDN'T RESTRAIN ME FROM ME HITTING THE STEERING WHEEL AND WINDSHIELD. *TR

NHTSA ODI 10706262