What 284 owners told NHTSA about the 2014 Mercedes-benz C-class Hybrid

WE PURCHASED THE VEHICLE IN NOVEMBER 4, 2019 WITH THE UNDERSTANDING THE RECALL FOR THE AIRBAGS WAS INCOMPLETE. THE RECALL DATE IS JANUARY 18,2019. WE ARE DRIVING THE VEHICLE DAILY AND CONCERNED ABOUT THE AIRBAG RECALL WITH NO ACTION.

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A RECALL NOTICE WAS ISSUED A YEAR AGO FOR THIS VEHICLE DUE TO THE TAKATA AIRBAG RECALL. MERCEDES STILL HAS NO INFORMATION AS TO WHEN A FIX FOR THIS ISSUE WILL BE AVAILABLE. I DO NOT FEEL SAFE DRIVING THIS CAR WITH A PASSENGER IN THE FRONT SEAT UNTIL THE AIRBAG IS REPLACED. THERE DOES NOT SEEM TO BE ANY SENSE OF EMERGENCY ON THE PART OF MERCEDES TO RECTIFY THIS SITUATION.

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CONCERNED THAT 'PARTS ARE UNAVAILABLE' ON THE TAKATA RECALL. WHEN WILL I BE ABLE TO GET THIS REPAIR MADE?

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 19V010000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERRY CULLEN SOUTHLAKE CHEVROLET LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (678)271-8933, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I RECEIVED NOTICE THAT TAKATA AIR BAG ON PASSENGER SIDE CAN EXPLODE AND SEND METAL FRAGMENTS STRIKING THE FRONT PASSENGER POSSIBLY CAUSING DEATH. SINCE 2017 NOTHING HAS BEEN DONE TO REMEDY SITUATION.

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RECEIVED SAFETY RECALL INTERIM NOTICE FROM MERCEDES BENZ DATED FEBRUARY 2019, REGARDING AIR BAG DEFECT. HAVE NOT BEEN CONTACTED SINCE REGARDING REPAIR.

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ACCORDING TO MERCEDES-BENZ'S RECALL WEBSITE SPECIFICALLY FOR TAKATA AIRBAG RECALLS (HTTPS://WWW.MBUSA.COM/EN/RECALL/TAKATA-RECALLS), THE PARTS FOR MY VEHICLE WILL NOT BE AVAILABLE UNTIL AUGUST 2020. THE RECALL WAS REPORTED ON JAN 18, 2019. THIS TIME FRAME OF ALMOST 2 YEARS IS UNACCEPTABLE.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED FELDMANN IMPORTS MERCEDES-BENZ (4901 AMERICAN BLVD W, BLOOMINGTON, MN 55437, (952) 837-6300) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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P0002 FUEL VOLUME REGULATOR CONTROL CIRCUIT RANGE/PERFORMANCE LIMP MODE UPON ACCELERATION

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THE CAR WAS STATIONARY AND WHEN TRYING TO START THE STEERING WAS LOCKED AND IGNITION WOULD NOT START. THE CAR HAD THE STEERING LOCKED AND ELECTRONIC IGNITION SWITCH SPONTANEOUSLY CORRUPTED AND REQUIRED REPLACEMENT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING KEELER MOTOR CAR COMPANY(111 TROY SCHENECTADY RD, LATHAM, NY), THE AUTOMASTER (3328 SHELBURNE RD, SHELBURNE, VT), AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING ST CHARLES MERCEDES-BENZ(225 N. RANDALL RD, ST. CHARLES, IL), THE CONTACT WAS INFORMED THAT PARTS NEEDED FOR THE RECALL REMEDY WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. CONSUMER STATES THAT THEY ALSO CONTACTED MERCEDES BENZ OF NAPERVILLE (NAPERVILLE, IL) AND WAS INFORMED THAT PARTS WERE UNAVAILABLE. CONSUMER STATES THAT RECALL NOTICE WAS FIRST RECEIVED IN MARCH 2019 WHICH EXCEEDS A REASONABLE TIME FOR THE REPAIR. *DL

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THE MERCEDES DEALERSHIP (VALENCIA) IS NOT WANTING TO CHANGE MY AIR BAGS BECAUSE I HAVE TO WAIT FOR MY YEAR. DRIVING MAKES ME FEEL UNSAFE WITH MY CHILDREN I HAVE BEEN HAVING OTHER ISSUES WITH MY CAR DUE TO THIS.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 295-3136) AND HOEHN MOTORS MERCEDES-BENZ (5475 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 438-4454) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT REQUESTED A LOANER VEHICLE, BUT WAS DENIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THE AIRBACGS (TAKATA) ARE STILL NOT REPAIRED THE MINIMIZE THE SAFETY TREAT. THE CAR IS A 2014 MERCEDES C250

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN FRANCISCO AT 877-554-6016 (LOCATED AT 500 8TH ST, SAN FRANCISCO, CA 94103) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JANUARY 18, 2019. MERCEDES-BENZ OF BEVERLY HILLS (400 FOOTHILL RD, BEVERLY HILLS, CA 90210, (310) 860-4460) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIRS AND WOULD NOT BE AVAILABLE FOR SIX YEARS. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCKVILLE CENTRE (110 W GRAHAM AVE, HEMPSTEAD, NY 11550, (516) 665-1551) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF AKRON (1361 E MARKET ST, AKRON, OH 44305, (330) 733-7511) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V627000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SHREWSBURY AT 508-581-5600 (LOCATED AT 760 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C-250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL 33169, (305) 707-0147) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART SHOULD BE AVAILABLE IN MAY OF 2020. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). MERCEDES-BENZ OF BIRMINGHAM IRONDALE (750 MERCEDES WAY, IRONDALE, AL 35210, 205-848-7000) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WEST HOUSTON (1025 HWY 6, HOUSTON, TX 77079, (281) 492-5800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. WHILE DRIVING 30 MPH AND SWITCHING LANES, THE HORN FAILED TO SOUND WHEN IT WAS PRESSED AND THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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