What 138 owners told NHTSA about the 2014 Mazda Mazda3 Sedan

The contact owns a 2014 Mazda Mazda3. The contact stated that when attempting to secure the vehicle, the electric parking brake failed to engage after pulling up the hand lever. The contact related the failure to NHTSA Campaign Number: 17V393000 (Parking Brake); however, the VIN was not included in the recall. The vehicle was previously taken to a dealer for an unrelated recall repair, but the parking brake failure was not addressed or resolved. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

NHTSA ODI 11749418

The contact's nephew owns a 2014 Mazda Mazda3. The contact stated that while parked on several occasions, the parking brake failed to engage, and there was no resistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.

NHTSA ODI 11743735

The contact owns a 2014 Mazda Mazda3. The contact stated that he had received notification of NHTSA Campaign Number: 17V393000 (Parking Brake) five years ago and the vehicle was taken to the dealer for recall repair. However, the dealer informed the contact that the vehicle passed the inspection test and did not need to be repaired. The contact stated upon starting the vehicle and driving from a complete stop, the vehicle drove sluggishly because the parking brake was not properly disengaged. The contact stated that the failure had been reoccurring and he would slide underneath the vehicle to manually disengage the parking brake. The contact stated the failure caused the brake pads and rotors to overheat. The contact was unsure whether a warning light was illuminated. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V393000 (Parking Brake) as the VIN was no longer included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

NHTSA ODI 11471145

I BOUGHT MY 2014 MAZDA 3 IN NOVEMBER 2013. DURING THE FIRST 6 MONTHS OF PURCHASING THE CAR, MY DIVER SIDE REAR CALIPER FROZE CAUSING ME TO PAY ALMOST 900 DOLLARS TO REPLACE THE CALIPER, BOTH REAR PADS, BOTH REAR ROTORS, AND LABOR. A MAJOR REASON FOR THE INFLATED PRICE WAS DUE TO THE CALIPERS BEING A SPECIALTY ITEM WHICH NOT ONLY MADE THEM EXTREMELY EXPENSIVE BUT ALSO TOOK WEEKS TO GET DELIVERED. FAST FORWARD ANOTHER FIVE MONTHS LATER MY REAR SIDE PASSENGER CALIPER FROZE. SO, ONCE AGAIN I HAD TO PAY CLOSE TO 900 DOLLARS AND WAIT WEEKS FOR THE CALIPER TO COME IN. I WAS TOLD BY MULTIPLE MAZDA CERTIFIED MECHANICS AS WELL AS THE MAZDA DEALERSHIP SHOP MANAGERS TO KEEP MY RECEIPTS BECAUSE THE BRAKES I HAD WERE FREEZING ON A LOT OF THE NEW STYLE 2014 MAZDA 3S. FINALLY IN 2017, THE RECALL FINALLY POSTED. I CALLED THE DEALERSHIP I BOUGHT THE CAR FROM, CENTRAL MAZDA IN PLAINFIELD, CT, AND WAS TOLD MY VIN DIDN'T HAVE A RECALL ASSOCIATED WITH IT. APPARENTLY, EVEN THOUGH MY CAR HAD THE EXACT PART THAT WAS BEING RECALLED, AS WELL AS THE ISSUES DESCRIBED IN THE RECALL FITTING EXACTLY TO MY ISSUE, MY CAR WAS MADE IN 2013 WHICH THE RECALL DID NOT INCLUDE. I WAS TOLD TO CALL MAZDA TO SEE IF SOMETHING COULD BE DONE DUE TO MY SITUATION OBVIOUSLY BEING EXACTLY WHAT THE RECALL WAS POSTED FOR. UNFORTUNATELY, ONCE AGAIN I WAS TOLD BY MAZDA THAT MY ISSUE WAS DIFFERENT FROM THE RECALL DUE MY CAR BEING MANUFACTURED BEFORE THE DATE FOR THE RECALLED CARS. IN CONCLUSION , I WAS STIFFED WITH A BILL FOR ALMOST 2,000 DOLLARS WITHIN THE FIRST YEAR OF BUYING A BRAND NEW CAR, AS WELL AS WEEKS OF HEADACHES DUE TO NOT HAVING MY CAR. I HAVE HAD A GREAT EXPERIENCE WITH THE CAR AFTER THIS ISSUE WAS FINALLY FIXED, BUT I WILL NEVER BUY A OTHER MAZDA DUE TO THE WAY I WAS TREATED. IF IT WASN'T FOR THE MANIPULATIVE WAY MAZDA CLAIMED NO RESPONSIBILITY, I WOULD BE A RETURNING MAZDA CUSTOMER.

NHTSA ODI 11194415

I NOTICED THAT MY PARKING BRAKE (EMERGENCY BRAKE) DID NOT FEEL AS STURDY AS IT HAD BEEN. IT FELT AS IF IT HAD NOT BEEN FULLY PULLED UP, BUT IT HAD BEEN. I DROVE TO MY DESTINATION AND PARKED THE CAR IN A PARKING LOT, WHICH WAS FLAT. I TRIED TO PULL THE PARKING BRAKES, BUT IT WOULD NOT GO UP AT ALL. IF I HOLD ON TO THE PARKING BRAKE, IT WORKS, BUT THE LEVER WILL NOT STAY UP. THERE IS A RECALL ON PARKING BRAKES FOR THIS MODEL, BUT NOT FOR MY VIN. THIS SHOULD BE INVESTIGATED. I BELIEVE THE RECALL SHOULD REACH A WIDER SPAN OF MAZDAS THIS MODEL.

NHTSA ODI 11191147

PARKING BRAKES WILL NOT HOLD CAR, EVEN AFTER ADJUSTING THE PARKING BRAKE CABLE.

NHTSA ODI 11140245

TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WYOMING VALLEY PORSCHE, AUDI, MAZDA, VOLKSWAGEN AND KIA (126 NARROWS RD LARKSVILLE, PA 18651 (570) 288-7411), BUT NO FAILURE WAS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER WAS STICKING TO THE BRAKE ROTOR, AND THE CALIPER AND HOUSING NEEDED REPLACEMENT DUE TO EXCESSIVE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,00.

NHTSA ODI 11052189

TL* THE CONTACT OWNS A 2014 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BOMMARITO MAZDA WEST, LOCATED AT 15736 MANCHESTER RD, ELLISVILLE, MO 63011; (636) 391-0073) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11020188