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What 54 owners told NHTSA about the 2014 Mazda Cx-90 Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (54)Crash / fire / injury (2)Engine (19)Brakes (9)Transmission & drivetrain (7)Fuel system (5)Suspension (5)Visibility & wipers (4)Airbags (3)Seats (3)Steering (3)Body & structure (2)

2 of 54 complaints match · crash/fire/injury only · clear filters

Jul 24, 2018Transmission & drivetrainFire

WE WERE ON A CITY ROAD UPHILL AND DRIVING TO A FRIENDS HOME. OUR MAZDA CX-9 GRAND TOURING MADE A RATTLING NOISE, RELEASED A LOT OF WHITE SMOKE, AND LOST ACCELERATION. I IMMEDIATELY PULLED THE CAR ON THE SHOULDER AND A BY PASSER STOPPED HIS CAR ON OPPOSITE SHOULDER AND ANALYZED THE SITUATION AND SHOUTED MOVE YOUR FAMILY OUT AND MOVE FROM THE CAR SINCE ITS ON FIRE UNDERNEATH. WE IMMEDIATELY MOVED OUT AND BY PASSER CALLED 911. ALL THE TIME WHILE WE WAITED AND FIRE DEPARTMENT ARRIVED THE CAR WAS DRIPPING FIRE.

NHTSA ODI 11113446

Jan 26, 2016BrakesCrash

THIS IS A MAZDA CX9 2014 AWD. I NEEDED TO STOP QUICKLY ON A CITY STREET IN MODERATE TRAFFIC AT 3:00PM. I WAS TRAVELING ABOUT 25 MPR NORTH IN THE INSIDE LANE ON A DRY ROAD. I PUSHED DOWN ON THE BRAKE PEDAL HARD AND THE CAR DID NOT SLOW DOWN BUT, CONTINUED ON UNTIL IT IMPACTED WITH THE CAR IN FRONT. THE AIR BAG DID NOT DEPLOY AND THERE WERE NO PHYSICAL INJURIES TO DRIVERS OF EITHER INVOLVED VEHICLES. THE DAMAGE TO MY CAR IS ESTIMATED TO BE OVER $2000.00 DOLLARS. I HAD PREVIOUSLY TAKEN THIS CAR IN TO THE MAZDA DEALER HERE IN TEMECULA, CA LAST MONTH BECAUSE THE BRAKES HAD BEEN NON-RESPONSIVE BUT, SERVICE DEPT. SAID BRAKES TESTED NORMAL. THIS CAR ONLY HAS 11,000 MILES ON IT. I AM NOW SCARED TO DRIVE IT AS I AM 64 YEARS OLD WITH NO TICKETS OR ACCIDENTS EVER. IT IS CURRENTLY AT THE "AUTO CENTER AUTO BODY" SHOP BEING REPAIRED THROUGH AAA INS.HERE IN TEMECULA.

NHTSA ODI 10822425

Working with the data? Download all 54 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Mazda Cx-90 Phev verdict →