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What 26 owners told NHTSA about the 2014 Lexus RX 350h

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (26)Crash / fire / injury (9)Airbags (6)Brakes (5)Body & structure (4)Transmission & drivetrain (4)Electrical system (2)Fuel system (2)Suspension (2)Tires (2)Visibility & wipers (2)Lane Departure (1)

2 of 26 complaints match · Suspension · clear filters

Mar 10, 2015SuspensionTransmission & drivetrainCrash

CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR

NHTSA ODI 10693369

May 20, 2014Suspension

2.5 MONTHS OLD WITH 2200 MILES HAS A LEAKY FRONT RIGHT SHOCK. THE DEALER SAYS THE SHOCKS ARE ON BACK ORDER NATIONWIDE AND IT WILL TAKE 2 WEEKS TO GET THE PART. IT SOUNDS LIKE A POSSIBLE RECALL PROBLEM. THEY WILL REPLACE IT UNDER WARRANTY NOW, BUT THIS MAY HAPPEN AGAIN RIGHT AFTER THE WARRANTY RUNS OUT. CAR FEELS UNSAFE TO DRIVE, BUT THE DEALER INSISTS IT IS SAFE. THE NOISE AND ROUGH HANDLING IS MORE NOTICEABLE IN LOW SPEEDS, BUT IT IS FELT AT ALL SPEEDS. THE PROBLEM STARTED ON SATURDAY AND GOT MUCH WORSE BY MONDAY. *TR

NHTSA ODI 10592861

Working with the data? Download all 26 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Lexus RX 350h verdict →