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What 14 owners told NHTSA about the 2014 Lexus IS 350

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (14)Crash / fire / injury (1)Brakes (3)Fuel system (3)Steering (2)Visibility & wipers (2)Electrical system (1)Seats (1)Wheels (1)

1 of 14 complaints match · Electrical system · clear filters

May 18, 2022Electrical system

2014 Lexus IS350 Destination Assist and Safety Connect stopped working. Lexus tech support has no clue on how to resolve this problem. They are telling customers to go to the dealership. This puts those in need of assistance or emergency that the SOS function of the vehicle to become nonresponsive. Including location of a accident or collision notification.

NHTSA ODI 11465229

Working with the data? Download all 14 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Lexus IS 350 verdict →