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What 35 owners told NHTSA about the 2014 Lexus IS 250

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (35)Crash / fire / injury (7)Electrical system (9)Airbags (8)Suspension (4)Body & structure (3)Engine (3)Speed control (3)Steering (3)Brakes (2)Fuel system (2)Equipment (1)

1 of 35 complaints match · Equipment · clear filters

Feb 9, 2014Electrical systemEquipment

THE NAVIGATION/ENTERTAINMENT SYSTEM SIMPLY STOPPED WORKING WHILE THE CAR WAS IN MOTION. THE DEALER COULDN'T RESTART THE SYSTEM AND IS WAITING FOR THE REPLACEMENT UNIT. THE CAR IS NEW (PURCHASED LESS THAN 2 MONTHS AGO). *TR

NHTSA ODI 10563565

Working with the data? Download all 35 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Lexus IS 250 verdict →