What 122 owners told NHTSA about the 2014 Kia Sportage Plug-in Hybrid

I was driving home from work on the expressway driving around 60 miles when my car out of no where started jerking and lost speed as driving at some points I could go over 40 I had to put my hazards on and drive at a speed of 30 on the expressway when I parked the car and put my foot on gas pedal I could not drive had a mechanic look at it they said it was my knock sensor

NHTSA ODI 11529080

I was driving on a road with an incline and as I accelerated up the hill I lost all power in my gas pedal. At that same moment my engine light and battery light came on the dash board. I tried to pull the car over but I had no power at all. I put the car in park and it would not start again. We checked the battery and alternator and that is not the problem. It is most certainly the engine. I didn’t not get any warning lights what so ever, and it did not act funny before hand. I just suddenly lost power and had to get my car towed home.

NHTSA ODI 11525218

I personally DONT know what happened with the car the engine light came on and the car started to pull harder to the right side causing the steering to become unbearable thankfully by god I was able to control it and no one nor myself got hurt. And also in the process the engine started too idle low and take time to accelerate and I just recently took the car to mieneke to get it checked out. I out my all into this car and I have no choice but to drive it as I need it and have responsibilities but I’m just asking for a little help as I travel for work and need a very very reliable and dependable car and I thought the Kia would be it and do it for me but after all this I’m am feared and cautious but as said I have responsibilities that will not wait so I have to work and I have to get a way there and for now this is all I have! Please help me!

NHTSA ODI 11521877

The contact owns a 2014 Kia Sportage. The contact stated while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power with several unknown warning lights illuminated. The contact was able to restart the vehicle; however, the failure recurred. The contact pulled over and parked the vehicle in a parking lot. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance because the recall repair of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) had not been completed. The contact stated that she had not received the recall notification. The failure mileage was approximately 158,376.

NHTSA ODI 11519509

My vehicle completely stalled out on the 15 freeway in Southern California, and I barely made it off of the road and had to call 911 due to the traffic coming so near to me. My vehicle was towed to the Kia dealership in Victorville, where they told me a bearing engine knock occured and I was told by them and Kia that the warranty doesn’t stand because of a previous owner to owner’s before I bought the car did not do the update they were supposed to do. It was a very very scary situation. I was on the side of the 15 freeway with a ditch beside me just waiting to get plowed down by big rigs going by me. And now I am out $8000 that I paid to purchase the car two months ago with no recourse to have it fixed because they told me it’s going to be $11,000 because the engine in my car is discontinued. I did my due diligence. I did a CARFAX and a Bumper report and because Kia and Hyundai decided this wasn’t a recall, but rather a product improvement campaign, it was not listed in any of the forms I used to do my best to find out if this car was a good car to buy.

NHTSA ODI 11514956

The contact owns a 2014 Kia Sportage. The contact stated while driving at various speeds, the TPMS warning light illuminated. The vehicle was taken to the dealer where the contact was informed that there were no failures with the tires. The vehicle was taken to various independent mechanics where it showed that the front and rear passenger’s side tires had low air pressure and needed to be inflated. Upon investigation, the contact discovered NHTSA Campaign Number: 14V023000 (Equipment); however, the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 105,000.

NHTSA ODI 11514385

The contact owns a 2014 Kia Sportage. The contact stated while attempting to start the vehicle, the vehicle failed to start immediately and required several attempts to start the vehicle. The contact stated no warning light was illuminated. The contact stated that the failure was constant. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the battery was too small and that the battery terminal leads were too long and could be a fire hazard and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 121,000.

NHTSA ODI 11512416

The contact’s mother owns a 2014 Kia Sportage. The contact stated that upon acceleration, the vehicle failed to properly respond. No warning lights were illuminated. The vehicle was towed to the dealer and was diagnosed and determined that the engine needed to be replaced. The contact then stated that she was informed by the dealer of the NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the recall could not be honored, and no further assistance was provided. The failure mileage was unavailable.

NHTSA ODI 11509467

In researching my vehicle I came across a recall/investigation for Kia window regulators. My 2014 Sportage has had the same issue and the dealership told me 'my door panel is fried'. I do not have any issues with the drivers window...it can go up/down. The passenger side is functional less often than the rear windows which will at times get stuck half way or stuck down all together. I own a 2014, am the original owner - the issue is includes more than just the 2017 models. The dealership dismissed my concern that the driver side window is functional while the remaining three windows are functional at times. If the door panel was fried wouldn't that mean that ALL functionality would be lost?

NHTSA ODI 11508198

The contact owns a 2014 Kia Sportage. The contact stated that the engine was knocking. The check engine warning light was illuminated intermittently at first but had since become constant. The contact took the vehicle to the dealer where the PCV valve was replaced. The dealer also performed an engine flush, and oil change, and filled the fuel tank. The contact stated that on the following day, the failure recurred with the check engine warning light illuminated. The vehicle was returned to the dealer who stated the engine could not be replaced due to the knocking not meeting the volume level required for a free engine replacement. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

NHTSA ODI 11499929

Filled tank full drove 150 miles and u barely made it to the gas station.

NHTSA ODI 11494867

Air bag light has been on. Service department looked into it and said it requires a new airbag control module, but the part is on back order and they don't know when it would be available. They said that if a crash occured, the airbags probably wouldn't work.

NHTSA ODI 11489765

The contact owned a 2014 Kia Sportage. The contact stated that while driving, the engine stalled. The contact then stated that she noticed smoke on the windshield of the vehicle. No warning lights illuminated. The vehicle was towed to the contact's residence and then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the contact’s residence where it was repossessed. The contact then received the NHTSA Campaign Number: 22V51000 (Service Brakes, Hydraulic). The dealer was notified of the failure however, the contact was advised to contact the bank. The manufacturer was notified of the failure and the contact was advised to notify the dealer. The failure mileage was unavailable.

NHTSA ODI 11488817

2014 KIA SPORTAGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-051. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PARTS WERE NOT YET AVAILABLE.

NHTSA ODI 11485797

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and also confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11485533

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and also confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11485535

2014 KIA SPORTAGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-051. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR AND TO HAVE FOUND A REMEDY.

NHTSA ODI 11485176

The contact's son owns a 2014 Kia Sportage. The contact's son received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact's son had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11482670

My 2014 Kia Sportage has been under a recall since February of 2022. As of today, August 27, 2022, no remedy has been made available. I do not understand the unforgivable delay when the vehicle is subject to spontaneous engine fire at any time.....This is nothing short of manufacturer negligence....

NHTSA ODI 11481511

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the parts to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer and manufacturer were contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure.

NHTSA ODI 11478747

My vehicle has a safety recall and KIA hasn't sent me a paper of when this safety recall is going to be fixed. My vehicle automatically turns on and off the check engine light and I am unsure if it's because of the safety recall.

NHTSA ODI 11478093

2014 KIA SPORTAGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V051. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PARTS WERE NOT YET AVAILABLE.

NHTSA ODI 11478170

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11478190

My car shakes when I drive it. I feel like something is wrong with engine or fuel pumping system again.

NHTSA ODI 11478251

We were notified of this recall in February 2022. It's now August 2022. We called the dealer repeatedly and keep getting told the part is not available yet, try back in a couple weeks. Do we have to wait until the vehicle catches fire and burns down the house or worse yet, kills someone?

NHTSA ODI 11477724