What 978 owners told NHTSA about the 2014 Kia Sorento Plug-in Hybrid

The contact's wife owned a 2014 Kia Sorento. The contact stated that while driving at approximately 33-35 MPH, the air bag warning light was illuminated. The contact's passenger side fender hit a pole, the vehicle continued to a hill, and the vehicle's front passenger side crashed into a utility pole where the vehicle came to a stop. The contact mentioned the first pole that was crashed into was very close to the roadway. The contact stated that the steering wheel air bag deployed, but deployed partially. The contact sustained a concussion, left arm burn, swollen left knee, and foot injuries that required medical attention via the hospital which confirmed the contact had a mild concussion. An ambulance provided medical attention on the scene but the contact declined to be transported to the hospital however took himself to the hospital a couple of days after the impact. A police report was filed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11621016

TAKATA RECALL ON 12/6/18 I WAS TRAVELING AT APPROXIMATELY 40-45 MILES PER HOUR WHEN I REAR ENDED A STOPPED OR SLOW MOVING VEHICLE ON THE EXPRESSWAY. MY CAR WAS HEAVILY DAMAGED BUT THE AIRBAGS DID NOT DEPLOY. I AM CONCERNED ABOUT THIS ISSUE.

NHTSA ODI 11161189

THIS IS A RESENT OF A PREVIOUS REPORT DATED 9/25/2018 COMPLAINT # 11131590. I RECEIVED A PHONE CALL TODAY 10/1/2018 @ ABOUT 3:10 PM FROM ALI SATING I SHOULD REFILE. ON OR ABOUT 8/15/2018, 11:45 AM I WAS INVOLVED IN A CAR DEER ACCIDENT. A SMALL HEARD OF DEER BOUNDED OUT OF THE WOODS FROM MY LEFT, ONE DEER JUMPED OVER THE HOOD OF THE CAR. I WAS AT A SPEED AT ABOUT 40 / 45 MILES PER HOUR. I SWERVED LEFT AND HIT A TREE HEAD ON. THE CAR CONTACTED THE TREE ON THE INSIDE OF THE PASSENGERS HEADLIGHT. THE AIR BAGS DID NOT DEPLOY. I CONTACTED KIA OF AMERICA TO ENTER A COMPLAINT. THE BOTTOM LINE HERE IS; KIA, A MR.JEFF STROUP, A COMPLAINT SUPERVISOR, HAS STATED THAT KIS HAS REFUSED TO TAKE ANY RESPONSIBILITY AND STAND BEHIND THEIR PRODUCT AND HELP ME OUT WITH THIS COMPLAINT. IN MY REQUEST TO KIA I ASKED THEM TO SENT OUT A RESPONSE TEAM TO RECOVER THIS VEHICLE BECAUSE IT IS DEFECTIVE, UNSAFE AND A DANGER TO PUT BACK ON THE HIGHWAY. I TOLD KIA THAT THERE IS NO WAY I'M NEVER GOING TO PUT MY WIFE AND / OR OUR FAMILY, CHILDREN, BACK IN THAT VEHICLE.

NHTSA ODI 11132743

ON OR ABOUT 8/15/2018 @11:45 PM I WAS INVOLVED IN A CAR / DEER ACCIDENT. A SMALL HEARD OF DEER BOUNDED OUT OF THE WOODS AND ONE JUMPED OVER THE FRONT OF MY CAR. I SWERVED RIGHT AND HIT HEAD ON WITH A TREE AT ABOUT 45/50 MPH. THE CAR CONTACTED AROUND THE INSIDE OF THE PASSENGERS HEADLIGHT. "THE AIR BAGS DID NOT DEPLOY". I CONTACTED KIA OF AMERICA AND SPOKE WITH A MR. GUSTAVO. A CLAIMS PERSON, AND OF COURSE TOLD HIM THE WHOLE STORY OF THE ACCIDENT. HE ASKED ME WHAT I WANTED TO HAPPEN / DO. I EXPLAINED THAT I WANTED KIA TO SENT OUT A RECOVERY TEAM TO PICK UP THE VEHICLE BECAUSE IT IS DEFECTIVE, UNSAFE AND A DANGER TO DRIVE AND THAT THERE WAS NO WAY I WAS GOING TO PUT MY WIFE AND CHILDREN BACK INTO THAT CAR. THEN ON OR ABOUT 9/6/2018 @12:08 MR. GUSTAVO CALLED ME AND INFORMED ME THAT KIA, MORE OR LESS, REFUSED ANY RESPONSIBILITY AND THEY WERE NOT GOING TO DO ANY THING TO HELP ME OUT WITH THIS VEHICLE. I ASKED TO BE PUT THRU TO A SUPERVISOR AT THAT POINT WHO IS A MR. JEFF STROUPA, CLAIMS SUPERVISOR # 949-468-4620. I EXPLAINED THE WHOLE SITUATION TO HIM AND THAT MY WIFE IS COMPLETELY AFFAIRD TO DRIVE THE CAR AND REFUSES TO PUT OUR CHILDREN IN THIS VEHICLE AS IT IS DEFECTIVE, UNSAFE AND DANGEROUS TO DRIVE ON THE HIGHWAY AND THAT THIS VEHICLE SHOULD BE DESTROYED. I ALSO TOLD HIM I WANTED HIM TO SENT OUT A RECOVERY TEAM TO PICK UP THIS VEHICLE. HE ASK ME TO SEND HIM PICTURES AND I DID SO ON OR ABOUT 9/18/2018. I ALSO HAD TO SEND MR. STROUP ANOTHER MESSAGE ON OR ABOUT 9/24/2018 @ 8/30 PM, MY TIME, BECAUSE I HADN'T HEARD BACK FROM AFTER I SENT THE PICTURES. I STILL HAVE NOT HEARD FROM HIM TO DATE, 9/25/2018 @ 248 PM.

NHTSA ODI 11131590

"TAKATA RECALL" ON MAY 12, 2018 I WAS DRIVING ON A HIGHWAY WHEN I WAS HIT FROM THE DRIVER SIDE REAR CORNER PANEL AT 70MPH AND MADE MY CAR FISH TAIL CAUSING MY CAR TO ROLL OVER FOUR TIMES AND THE STEERING WHEEL AIRBAG DID NOT DEPLOY AT ALL, ONLY AIRBAGS THAT DEPLYED WERE THE CURTAIN AIRBAGS, EVEN THOUGH THE CAR HAD FRONT END DAMAGE. I THINK THIS NEEDS TO BE LOOKED AT AS WELL ASAP.

NHTSA ODI 11105260

WAS GETTING READY TO MAKE A LEFT AND WAS T-BONED ON DRIVERS SIDE CURTAIN AIRBAGS OR SIDE AIRBAGS DID NOT DEPLOY ADJUSTER FOR INSURANCE COMPANY SAID IT LOOK LIKE THERE WAS A DEFECT IN THE SENSORS.

NHTSA ODI 10892979

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 2 MPH FROM A STOP, ANOTHER VEHICLE FAILED TO STOP AT A LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED RIB, CLAVICLE, ABDOMEN, SPLEEN, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.....UPDATED 10-27-15 *BF NO VIN AVAILABLE...UPDATED 4/12/18*JB *TR

NHTSA ODI 10778924

TL* THE CONTACT OWNED A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 15 MPH WHEN SHE BECAME INVOLVED IN A SIDE IMPACT CRASH WITH A DUMP TRUCK THAT WAS TRAVELING 40 MPH. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE FAILURE MILEAGE WAS 10,000...UPDATED 07-08-15 *BF UPDATED 08/24/2017*CT

NHTSA ODI 10615044

THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR

NHTSA ODI 10533467