What 578 owners told NHTSA about the 2014 Kia Optima

The Snow White Pearl (SWP) paint on the exterior body of the car is peeling-off in various places. The paint often peels completely off the hood in large sheets while in motion, and flies up and sticks to the windshield obstructing the driver's view while moving.

NHTSA ODI 11665298

The contact owns a 2014 Kia Optima. The contact stated after the vehicle was started and warmed up, the engine made an abnormal loud knocking sound. The vehicle was towed to Chavez Automotive, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired due to the cost. Additionally, the dealer was contacted for the recall repair of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the recall repair could not be performed due to the vehicle having a Salvage Title. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

NHTSA ODI 11665157

Pep boys told me in Panama City that this is a recall for Kia and it's a safety issue and my steering is loose I'm taking it to Kia on May 28th to get them to fix it

NHTSA ODI 11662021

The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a burning odor coming from the engine compartment. The contact stated that while driving 5 - 10 MPH, the vehicle suddenly stalled and lost all power. The contact was unable to restart the vehicle. The ABS, check engine, and battery warning lights were illuminated. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The failure mileage was 133,000. Parts distribution disconnect.

NHTSA ODI 11659671

I was driving my 2014 Kia Ex and I heard a knocking noise, as I was driving my car stopped accelerating and went into limp mode. I took it to Kearny mesa kia and they told me it was the Knock sensor code P1326 I have looked and seen that there are plenty of recalls pertaining to this specific issue. Why are they telling me I have to pay for this when it is clearly something that is wrong with this on many vehicles across the board? I need my car fixed and back. Please help me.

NHTSA ODI 11656982

The contact owns a 2014 Kia Optima. The contact stated that while driving approximately 60 MPH, the vehicle suddenly stalled. The vehicle was towed to a certified mechanic to be diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The dealer was contacted by the mechanic and the mechanic was advised that the vehicle should be taken to the dealer for assistance. The vehicle was towed to the dealer, who requested the oil change receipts before the contact could receive the engine replacement under the lifetime warranty. The contact was denied a rental by the dealer. The contact became aware that the engine was a rebuilt engine when the vehicle was purchased, which was not information that was provided at that time of purchase. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 119,000.

NHTSA ODI 11656036

The contact owns a 2014 Kia Optima. The contact stated that the oil level was lower than expected. There was an unknown warning light illuminated. The vehicle vibrated while driving at various speeds. The vehicle was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); and the engine was replaced under the recall in September 2020. The contact stated that 5 years after the recall repair was completed, after approximately one month, the brake failure warning light was illuminated. The vehicle was taken to a certified mechanic who added brake fluid to the brake reservoir, and the brake warning light illuminated approximately 2 weeks later and remained illuminated. The contact spoke with the dealer, who confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 294,000.

NHTSA ODI 11654417

issues with the engine running hot//drains oil constantly, have to get an oil change/oil fill ~every 2k miles

NHTSA ODI 11650380

After an oil change and spark plugs drove 3 miles and now car will not drive code is Manifold p0106 need this fixed dealer cannot determine issue Car is at Nalley Kia in Stonecrest GA

NHTSA ODI 11649485

Steering is clicking when turned from side to side. Also steering wheel shakes when coming to a stop or going over bumps. Checked with several people, including a service manager at Roseville Kia. The MDPS Flexible coupler needs replacing. They confirm its an ongoing problem. See Kia Technical Service Bulletin: MDPS FLEXIBLE COUPLING REPLACEMENT CUTOMER SATISFACTION PROGRAM (CS 1604). I spoke with Kia customer service and they refused to repair under warranty.

NHTSA ODI 11648033

The paint on my car has started to crack and peel. The car is 10 years old, but hasn't been in any accidents or anything toxic sprayed on it. I feel that this should be under warranty or recall, as it will effect the resale value.

NHTSA ODI 11646845

I had a fuel leak, I bought this used car from a used dealership. Took it afford kia last year where there was no fix for either the recall or the previous recall of the fuel leak (apparently it was already fixed) went to go replace part of the fuel line and it wasn't even properly fixed, they had electrical tape and zip ties around just an extra layer of rubber they put around it. Not sure who "fixed it" before but now I'm suffering the aftermath of a part of missing fuel line which I don't have the strength to get the metal link into it, and an undriveable car. I didn't even know there was a fuel line issue cause kia just told me there were no open recalls on it for anything fuel related instead of telling me there was a previous recall which clearly wasn't fixed properly.

NHTSA ODI 11646500

There was no accident or anything the problem just happened out of nowhere there was only sound then the car shut off and the engine stopped working

NHTSA ODI 11646112

The contact owned a 2014 Kia Optima. The contact stated while driving at an undisclosed speed, the contact noticed smoke that exited from under the front hood of the vehicle. The contact stated the smoke was intense. In addition, the contact was informed by a nearby driver that fire was coming from underneath the front of the vehicle. The contact drove the vehicle into a nearby parking lot and exited the vehicle. In addition, the contact's disabled son was also an occupant in the vehicle making the situation very frightening. The fire department arrived and extinguished the fire. A fire report was filed. The vehicle was towed to a local tow yard and mentioned the fire was electrical. The vehicle was condemned as a total loss by the insurance company. The contact was informed that due to the vehicle fire, the local establishment sprinkler system was activated and caused damage. The VIN was not included in a recall however the contact believed the failure was an electrical short which resulted in an engine compartment fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.

NHTSA ODI 11641730

Brake lights only work when car has lights off when Libyans are on brake lights stay on entire time

NHTSA ODI 11641026

The paint is peeling horribly

NHTSA ODI 11640943

I noticed my oil was not staying in the engine. Oil has been changed but seems not to retain. The car stalled out on February 2nd and would not restart. I believe it is seized. Noticed a very new and recent shake during braking days before it stalled. The fuel seems to show like 42 miles to go until empty but run out , i guess fuel pump or fuel float. Also a fuel smell. Also the digital service option does not work never a check engine light or anything .I've read many things by others who own same vehicle and had same issues. I purchased this car in August/September. I feel the dealer may have known of these issues and still sold the car.Please help me figure out how to address these issues to get it fixed.

NHTSA ODI 11640543

The contact owns a 2014 Kia Optima. The contact stated while driving at night, the low-beam headlights were very dim. The contact stated that the high-beam headlights had to be used while driving in poorly lit areas. The contact had called a local dealer and was informed that a diagnostic test was needed to check the headlights. The contact had taken the vehicle to an independent mechanic and was informed that the reflective coating in the headlight assemblies had deteriorated to the point that there was an accumulation of reflective material debris on the headlamp floor and that other reflective material was peeling away from the sides of both headlight assemblies. The contact was advised by the mechanic that the heat of the light bulbs was degrading the reflective material. The headlight assemblies were not replaced. The contact changed the light bulbs and both headlights were still dim. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 135,000.

NHTSA ODI 11640690

Manufacturer paint defect. Kia refusing to pay full (or even 1/2) of repairs on pearl white 2014 Kia Optima.

NHTSA ODI 11636136

Driving down the road several large pieces of pain flaked off on the driver side door. This is a 2014 Kia Optima with 61,000 miles on it. None of the other questions apply. I am filing this because I see on other forums that both KIA and Hyundai cars with the Snow White Pearl paint have this problem, so it seems to be a failure by the manufacturer.

NHTSA ODI 11634237

1. On [XXX] the steering wheel stuck 2 minutes after me and my wife exited the highway and tried to park on a mall’s parking. 2. On 13 November 2024 I brought car to Herb Chambers Kia of Burlington dealership to fix (93 Cambridge St, MA-3A, Burlington, MA 01803. Phone: (781) 202-3456) . 3. On 27 November 2024 got Kia back from the dealership. Drove it back home on a highway, and a few minutes later after exiting the highway the steering wheel stuck again. 4. On 29 November 2024 the car was towed back to the Herb Chambers Kia of Burlington dealership. 5.On 14 December 2024 got Kia back from the dealership.

NHTSA ODI 11633705

My vehicle is leaking gas from hose and it was already repaired but still happening. Only getting worse and I saw that it's recalled twice however mine is saying no recalls.

NHTSA ODI 11633231

Hit dig mark in road caused by a plow about a half inch to a 1 inch deep by 5 to 7 inches wide while driving 15 mph down the road into work on November 19,2024 around 1:03/1:10 pm next thing I know I am upside down in my car in a ditch about four to five feet wide by 3-4 feet deep

NHTSA ODI 11631095

My car overturned/flipped over after i hit a very small bump in the road located on [XXX] in Utica Ny doing about 15 mph in a trailer park where I worked I have printed out all of my recalls on my 2014 Kia Optima GDI there was some brake fluid on the ground around the area where my car landed in a ditch however the Sheriff that came to the scene of the accident and the female state troopers failed to even check or smell the fluid after I informed both the officers and the Deerfield Fire Department the only ones willing to give me any advice on how to handle this matter even though I could had lost my life then to show up to court for the tickets I got for literally driving 15 mph in a trailer park and my car flips over into a ditch and not be able to make a statement in court due to the paperwork not being in to the courthouses computer system in [XXX] at 6:00 to show the judge all my recalls as well as plead not guilty to them I find unprofessional and as for the damage sustained to my vehicle I need to find an independent property adjuster to do a investigation however it is set to go to the Kia Dealership located at 5056 commercial Dr., Yorkville, NY, for the recalls on December 30, 2024 however due to the damage done in the roller I am unsure on what to do please help I paid for this car in full as a private sell and it had no issues with it at all no lights on the dashboard or anything was driving good at time of accident on [XXX] at [XXX] until I literally hit that bump in the road of the trailer park should anyone from your agency need to contact me to view the damage and pictures please contact me at [XXX] for I could not upload all documents and photos thank you very much [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11627394

Upon an engine light appearing I immediately turned the car around, and parked it at my fiancé's house. I had called kia and it was a little bit until I could take my car In. I had driven it over there which did ride a little rough. Informing kia of my issue they inspected it. I was told the second cylinder had melted which was caused by a spark plug. I do not understand how this happened, Kia said I am responsible for this and that they will not cover any repairs. As a result my car is junk and I am now left without a vehicle. I believed that it was caused due to the Theta II Class Action law suit as the only possibility for this happening is due to the fact that the car consumes large amounts of oil and constantly needs replenished. Which I believe is a direct cause, and high oil consumption is apart of the defect within the "Theta II Class Action." However they denied my claim.

NHTSA ODI 11626723