Home · 2014 Kia Optima Phev · Complaints

What 578 owners told NHTSA about the 2014 Kia Optima Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (578)Crash / fire / injury (60)Engine (278)Steering (94)Electrical system (59)Body & structure (48)Fuel system (47)Brakes (41)Speed control (21)Transmission & drivetrain (20)Lights (18)Airbags (15)

36 of 578 complaints match · Engine · crash/fire/injury only · clear filters · page 1 of 2

Jul 13, 2026Electrical systemEngineFuel systemFire1 injury

On 7/13/26 around 0715 my son was driving our 2014 Kia optima when it caught fire and burned from the engine to the back of the car. Fire dept and law enforcement had to respond and the vehicle along with thousands of dollars of property was destroyed by the fire. This vehicle is a total loss and I’m trusting an investigation as to I believe their fire started due to the engjbe and electrical faults of Kia motors.

NHTSA ODI 11750155

Apr 29, 2026Electrical systemEngineFuel systemFire

The car is available upon inspection, the car caught on fire after being driven for about 45 mins. Smoke started to come from under the car hood, fire starting dropping from underneath the vehicle and then fire started coming from under the hood of the car. The car started smoking while being inside vehicle and the fire could've spread. The fire was put out by the fire department, the vehicle has not been inspected as of yet. No warning signs.

NHTSA ODI 11734586

Sep 18, 2025EngineFire

The contact owned a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, the contact was flagged down by a nearby driver. The contact was informed that fire was coming from underneath the hood. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact and the contact's dog exited the vehicle. No injuries were sustained. The fire department and Police were called to the scene. The fire department extinguished the fire. The vehicle was towed to the contact's residence. The fire report was unavailable. The vehicle had not been inspected. The contact had received a recall notification NHTSA Campaign Number: 21V331000 (Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 160,000.

NHTSA ODI 11688155

Sep 8, 2025EngineFire

The contact owned a 2014 Kia Optima. The contact stated that after her daughter had parked the vehicle and shut off the engine, a fire had started under the hood as she exited. No warning lights illuminated. There was no odor or strange sound during the failure. The local fire department had arrived on scene to extinguish the fire. The local fire department deemed that the cause of the fire was started with the HECU. It was unknown if a Police report was filed. The vehicle was left at the contact's relative's residence, where it remains for further investigation. The vehicle was deemed a total loss since it was consumed by the fire. No injuries were sustained. No medical attention was sought. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 185,000.

NHTSA ODI 11685734

Jul 4, 2025EngineFire

On 3 July 2025, while driving the car suddenly lost power and started smoking under the hood. I pulled over, exited the vehicle, and an engine fire started a minute later. The fire department put out the fire. The safety of myself and my child were at risk. We were driving at 40 miles per hour when the car lost power and caught fire. There were no warning lights. The car was towed to an independent repair shop to be evaluated, but results have not yet been gathered. There are known issues and recalls associated with 2014 Kia optima and with its engine losing power and catching fire, but my VIN was not included in the recalls when it should have been. This could have resulted in injury or the loss of life. At a minimum it has caused a loss of financial stability for my family due to Kia failing to produce and maintain safe vehicles.

NHTSA ODI 11671213

Dec 16, 2024BrakesEngineCrash

Hit dig mark in road caused by a plow about a half inch to a 1 inch deep by 5 to 7 inches wide while driving 15 mph down the road into work on November 19,2024 around 1:03/1:10 pm next thing I know I am upside down in my car in a ditch about four to five feet wide by 3-4 feet deep

NHTSA ODI 11631095

Apr 27, 2024Electrical systemLightsEngineFire

Car caught fire, parked in driveway, partially damaged the house.

NHTSA ODI 11585588

Mar 21, 2024BrakesFuel systemEngineFire

The contact owned a 2014 Kia Optima. The contact stated that while the vehicle was parked in the garage, the vehicle had begun to burn. The fire department was called and the vehicle fire was controlled using water to extinguish the flames. The contact stated that the fire department filed a report. The contact stated that the vehicle was towed to an impound lot and had not been examined by a dealer or insurance adjuster. The manufacturer was informed of the failure. The contact was aware of one recall associated with the VIN, NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic), however there were a total of three recalls - NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine), and NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline). The contact stated that she was not aware of the other two recalls. The failure mileage was unknown.

NHTSA ODI 11578729

Jan 25, 2024EngineFire

The contact owned a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, there was a burning fume in the interior of the vehicle. The contact parked the vehicle and the flames were coming from under the hood. The contact safely exited the vehicle. The fire department and the police were on the scene. The fire department extinguished the fire. A fire report was filed. No police report was filed. There were no injuries sustained. The contact stated that the vehicle was scheduled to be towed to a local tow yard. The contact stated that the vehicle had been serviced for an oil change one week before the failure occurred The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.

NHTSA ODI 11567815

Oct 3, 2023Electrical systemEngineFuel systemFire2 injuries

Summer 2017 The engine failed while driving with my family. The engine seized and a fire was engulfed. I was in the interstate and we feared for our life. Out of town visiting family we were stranded in another state for a month waiting for repairs. Kia took the vehicle and replaced the engine with another faulty engine that has seized several times while commuting. I have been living in fear and anxiety since this incident. I never know if I start my engine if I will loose my life. Summer 2023 3 teenagers watched a viral tic tok challenge and learned how faulty the cylinder that Kia installed was. The teens then trespassed into my home, broke the windows and stole my vehicle. I have lived in fear since this has happened. I have lost jobs, income, and peace due to The purchase of this vehicle. Kia has never assisted or kept the promises they made to restore the vehicle. These past 10 years agave been a nightmare and as an African American woman I believe I was targeted as a purchaser for this make and model. My life had been hell since the purchase of this vehicle. I have not been able to satisfy payment due to repairs, thefts, fires, and more. Please anyone. Someone. Help. This is the most heartbreaking experience as an American. I have worked for my country 20 years and do not feel like an equal citizen. I have been homeless, jobless, unstable, and watched my life and family life flash before me in near death accidents involving this car. When I purchased this car I had a great job, credit score, and home. Now I have more anxiety, fear, bills, and no help with this Kia.

NHTSA ODI 11548045

Sep 6, 2022EngineFire

Almost wrecked when the engine bearings seized prematurely in there expected life span. I would like to submit for my car to be fixed. Please help me with this process. Thank you.

NHTSA ODI 11483076

Aug 3, 2022EngineFire

The contact owns a 2014 Kia Optima. The contact stated while stopped at a light, she saw smoke coming from the front of the vehicle when the vehicle started to spark and then caught fire. No warning lights illuminated. The origin of the fire was unknown. The fire department was able to extinguish the fire. The vehicle was towed to an independent mechanic where it had not yet been diagnosed. A police report was filed. No injuries were sustained. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 146,000

NHTSA ODI 11477437

May 3, 2022EngineFire

The contact owned a 2014 Kia Optima. The contact stated that while the husband was driving the vehicle a ticking noise was present coming from the engine compartment before suddenly smoke began to come from under the hood of the vehicle. The husband exited the vehicle and moments later flames were seen coming from under the hood. The fire department was called to the scene and extinguished the flames. A police and fire report was taken at the scene and the vehicle was towed away. During the incident, the vehicle was destroyed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact indicated that prior to the incident occurring the vehicle had been serviced for a recall related to an engine failure and fire but the failure still occurred. No further information was available. The failure mileage was 144,000.

NHTSA ODI 11463249

Jul 20, 2021EngineFire

The contact owns a 2014 Kia Optima. The contact stated while driving 65 MPH, there was grayish smoke coming from the engine. The vehicle stalled with several unknown warning lights illuminated on the instrument panel. The contact was able to steer the vehicle off to the shoulder of the highway and had the vehicle towed to an independent mechanic. The independent mechanic diagnosed the vehicle with engine failure. The vehicle was then towed to a dealer where they also diagnosed the vehicle with engine failure and stated that the vehicle was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.

NHTSA ODI 11425710

Jun 21, 2021Body & structureEngineFire

The contact owns a 2014 Kia Optima. The contact stated that while driving approximately 35 mph the vehicle shut off and rolled in a parking lot. There were no warning lights illuminated. Additionally, the dashboard and vents melted and the air conditioner became inoperable. The vehicle was taken to an independent mechanic where it was informed there were metal shavings in the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted who referred the contact to a local dealer. The failure mileage was approximately 129,000.

NHTSA ODI 11421621

Feb 12, 2021SteeringBrakesEngineCrash1 injury

I LEFT THE DEALER LOT AT CLOSING TIME 2/5/2021 THE TRACTION LIGHT AND BRAKE LIGHTS WARNINGS WERE ON THE ABS LIGHT THE CAR BRAKES SKIDDED UPON APPLYING BRAKES DRIVING AT A SLOW SPEED THE CAR SHOOK WHILE APPLYING BRAKES AND IT FELT AS THOUGH THE ENTIRE MOTOR WAS GOING TO FALL OUT . LATER MY 17 YEAR OLD WHOM HAS DRIVEN FOR 2 YEARS WAS DRIVING A FEW MILES FROM HOME SHE SAID THE STEERING WENT OUT THE BRAKES WENT OUT SHE SKID ACROSS TO THE OTHER SIDE OF THE ROAD DID NOT HIT ANYTHING YET THE ENTIRE ENGINE AND ENTIRE FRONT END OF THE CAR CAME APART THE FRAME AND ALL . SHE COULD EASILY HAVE BEEN KILLED I WOULD LIKE THIS INVESTIGATED THOROUGHLY. I TOLD HER TO DRIVE SLOW AND SHE WAS ONLY GOING AROUND THE CORNER I HAD PLANNED TO TAKE IT BACK TO THE DEALER THE FOLLOWING MONDAY BJUT WAS TOTALLED BEFORE I DID. SHE REPORTED GOING 45 MPH ON A ROAD WHEN I HAD THE ISSUES I WAS DRIVING ABOUT 35 TO 45 ON A REGULAR ROAD DID NOT DRIVE IT ON AN INTERSTATE YET DUE TO THE UNEASY WAYS IT WAS HANDELING AND I HAVE NEVER HAD A WRECK IN ALL MY YEARS OF DRIVING AND 1 AND A HALF HOUR DRIVE EACH WAY TO WORK FOR 40 YEARS . THE CAR ALSO FELT AS THOUGH IT WAS ACCELERATING ON ITS OWN ALSO'

NHTSA ODI 11396011

Dec 9, 2020BrakesEngineCrash1 injury

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT SHE LOST CONSCIOUSNESS WHILE DRIVING AT 65 MPH WHICH RESULTED IN HER VEHICLE ROLLING OFF THE ROAD AND INTO AN EMBANKMENT AND LANDED INTO A TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE CONTACT HAD TO BE CUT OUT OF THE VEHICLE THROUGH THE DRIVER SIDE DOOR AND WAS IMMEDIATELY RUSHED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT SUSTAINED INJURIES TO HER BACK AND CHEST; AS WELL AS LACERATIONS TO HER RIGHT LOWER ARM AND LOWER ABDOMINAL AREA. THE CONTACT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AT THE SCENE AND WAS UNCERTAIN OF ITS CURRENT WHEREABOUTS. THE MANUFACTURER NOR THE DEALER HAD YET TO BE MADE AWARE OF THE FAILURE. PRIOR TO THE FAILURE, THE CONTACT HAD RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:17V224000(ENGINE AND ENGINE COOLING); HOWEVER, SHE HAD NOT RECEIVE A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V519000(SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

NHTSA ODI 11378662

Oct 20, 2020EngineFire

STOPPED AT A GAS STATION AND WENT INSIDE TO USE BATHROOM CAME OUT TO START MY CAR ALL THE LIGHTS FLASHED BUT CAR WOULD NOT START. CAR STARTED SMOKING AND THEN WHEN HOOD WAS OPENED THERE WAS ACTUAL FLAMES COMING OUT OF HOOD OF MY CAR AND IT PROCEEDED TO BURN UNTIL FIRE DEPARTMENT CAME AND PUT IT OUT

NHTSA ODI 11365332

Jun 19, 2020EngineFire

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED, HE WAS ABLE TO SHIFT TO NEUTRAL AND RESTART THE VEHICLE. THE CONTACT STATED SHORTLY AFTER THE RESTART THE VEHICLE STALLED AGAIN. HE THEN PARKED IN A PARKING LOT, OPENED THE HOOD, HEARD A SCREW FALL AND SAW FLAMES COMING FROM THE MIDDLE OF THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED AWAY TO A SALVAGE LOT. THE VEHICLE WAS NOT TOTALED DUE TO THE CONTACT SWITCHING INSURANCE COVERAGE TO ANOTHER USED VEHICLE. THE CONTACT CALLED THE MANUFACTURER TO ALERT THEM OF THE INCIDENT BUT THEY HAD NOT CALLED BACK SINCE THE ISSUE OCCURRED IN 05/31/17. THE UNKNOWN DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE CONTACT STATED THAT HE RECENTLY RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11329713

May 12, 2020EngineFuel systemFire

DRIVING ON CITY STREET CAR CAUGHT ON FIRE. ENGINE SEIZED. *TR

NHTSA ODI 11324341

Oct 31, 2019BrakesEngineCrash1 injury

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE COASTED TO THE SIDE OF THE ROAD. ON ONE OCCASION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND THEN TOWED TO KIA ATLANTA SOUTH (7310 JONESBORO RD, MORROW, GA 30260, (770) 968-3400); HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

NHTSA ODI 11277353

Sep 18, 2019EngineFire

DRIVING TO FROM AUSTIN TO HOUSTON ON 290 EAST ON 9/15/2019 AT AROUND 12:00 NOON. I WAS GOING AROUND 70 MILES PER HOUR AND I HEARD A LOUD POP FROM THE ENGINE AND I SAW WHITE SMOKING COMING FROM THE HOOD AND UNDERNEATH THE CAR. I IMMEDIATELY PULLED OVER AND OPEN THE FRONT HOOD. THE ENGINE WAS ON FIRE AT THE BOTTOM, I ACTUALLY SAW FLAMES. THE ENGINE WAS TURN OFF AND I GOT AWAY FROM THE CARE AND IT DID STOP SMOKING. HAD CAR TOWED BACK TO AUSTIN AND IT WAS TOWED TO DEALER WERE CARE WAS PURCHASED.

NHTSA ODI 11256524

Jun 18, 2019EngineFire

I PURCHASED MY KIA OPTIMA 2014 BRAND NEW OFF OF A DEALERSHIP LOT. A FEW YEARS LATER I WAS DRIVING TO CALIFORNIA AND MY ENGINE COMPLETELY WENT OUT, I CALLED THE 800 NUMBER FOR KIA THEY TOWED MY CAR BACK TO THE DEALERSHIP. KIA HAD FAILED TO INFORM ME THAT THERE WAS A CAMPAIGN FOR A RECALL FOR MY ENGINE HOWEVER THEY DID REPLACE THE ENGINE AT THE EXACT SAME DEALERSHIP I PURCHASED IT FROM. AS SOON AS THE ENGINE WAS REPLACED OUR STARTED TO SMELLING GASOLINE AROMA ALONG WITH LEAKING FROM UNDERNEATH MY CAR. I CALLED THE DEALERSHIP THEY TOLD ME THAT THAT WAS NORMAL AND THOSE THINGS WOULD SOON SUBSIDE. A FEW MONTHS LATER AS I WAS BACKING INTO MY GARAGE MY NEIGHBOR FRANTICALLY WAVE ME DOWN STATING THAT THERE WAS SMOKE AND FLAMES COMING FROM THE CAR I LOOKED OVER TO THE PASSENGER SIDE AND I DID SEE SMOKE AND I LOOKED OVER TO THE DRIVER SIDE AND I SAW A RED FIRE AND SMOKE I JUMPED OUT OF THE CAR. THE FIRE DEPARTMENT SOON CAME WITHIN 6 MINUTES MY CAR WAS HALFWAY IGNITED INTO FLAMES. HE HAS STATED THEY WOULD SEND OUT A FORENSIC FIRE INVESTIGATOR AND I SHOULD HIRE MY OWN FIRE INVESTIGATOR. I DID SO HE HAS YET TO DISCLOSE THEIR FINDING ON CAUSE OF FIRE. HOWEVER SHORTLY THEREAFTER MY FORENSIC FIRE INVESTIGATORS HIT ME OVER INFORMATION STATING THAT KIA FAILED TO REPLACE THE CLIP THAT WAS ABSOLUTELY MANDATORY FROM THE GAS TANK TO THE ENGINE. THIS POSES A BIG ISSUE FOR CONSUMERS CAN POTENTIALLY PUT THEIR LIVES IN DANGER. UNFORTUNATELY I'M A VICTIM OF THIS AND I FEEL KIA SHOULD BE OBLIGATED TO WRITE THEY'RE WRONG.

NHTSA ODI 11220939

Jan 4, 2019Electrical systemAirbagsEngineCrash1 injury

WHILE DRIVING THE CAR STALLED RESULTING IN A COLLISION WITH A TELEPHONE POLE. I HAD JUST MADE A TURN & THE CAR WENT DEAD. STEERING AND BRAKES LOCKED UP. NOW MY CAR IS COMPLETELY TOTALED NOT TO MENTION THE AIRBAGS NEVER DEPLOYED. MY FIANC WAS EJECTED FROM THE VEHICLE RESULTING IN A FRACTURED HIP.

NHTSA ODI 11165223

Nov 15, 2018EngineFire

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS STATIONARY, SMOKE ASCENDED FROM THE HOOD. THERE WAS NO INDICATION OF THE VEHICLE OVERHEATING PRIOR TO THE FAILURE. THE CONTACT CALLED BOB UTTER KIA (2433 TEXOMA PKWY, SHERMAN, TX 75090, (903) 892-3555) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 11151813

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Working with the data? Download all 578 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Kia Optima Phev verdict →