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What 31 owners told NHTSA about the 2014 Kia Optima Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (31)Crash / fire / injury (5)Engine (16)Electrical system (11)Speed control (4)Airbags (3)Fuel system (3)Steering (3)Transmission & drivetrain (3)Brakes (1)Electronic Stability Control (esc) (1)Hybrid Propulsion System (1)

5 of 31 complaints match · crash/fire/injury only · clear filters

Oct 9, 2017EngineCrashFire

MY 2014 KIA OPTIMA HYBRID BLEW-UP GOING DOWN THE ROAD! THE ENGINE THREW A ROD THROUGH THE MOTOR WHICH IS THE EXACT MOTOR IN THE RECALL.. IT'S JUST THE HYBRID SO KIA SAYS IT'S NOT RECALLED EVEN THOUGH IT'S THE EXACT RECALL OF THE SAME MOTOR IN THE GAS CAR!! THIS CAR FALLS IN THE EXACT RECALL! PLEASE HELP ME! THE CAR ONLY HAS 72,000MILES ON THE CAR & SHOULD NOT HAVE HAD THIS TO OCCUR!! 3 DIFFERENT MECHANICS HAS TOLD ME IT'S THE EXACT RECALL KIA HAS PUT OUT FOR THE EXACT MOTOR!! KIA IS TELLING ME (IN PAPERWORK) THAT I HAVE TO PAY $10,700.00 FOR A NEW ENGINE WHEN THE PROBLEM IS THE EXACT RECALL IN THE CAR!! AGAIN PLEASE HELP ME WITH THIS! MY NAME IS [XXX] & MY CONTACT EMAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11032346

May 12, 2017Transmission & drivetrainElectrical systemAirbagsCrash

I WAS DRIVING DOWN A CITY STREET (35MPH) WHEN I WAS CUT OFF BY ANOTHER CAR MAKING A TURN IN FRONT OF ME AND WE COLLIDED. I T-BONED HIS CAR AND MY AIR BAGS DIDNT GOT OFF. MY CAR STALLED COMPLETELY AND NOTHING ABOUT THE VEHICLE SAFETY EQUIPMENT REACTED TO THE CRASH. THE SYSTEM (CLUSTER AND SCREEN) DIDNT SHOW THAT THERE HAD BEEN ANY IMPACT AND THE CAR WAS READY TO DRIVE. I REPORTED THIS TO KIA OF DOWNTOWN LA (THE DEALER) AND KIAUSA CORPORATE WHERE THEY OFFERED TO CHECK THE CAR OUT AND SEE IF THE CAR REACTED THE WAY IT WAS SUPPOSE TO. AT THE END OF THEIR INSPECTION THEY CLAIMED THAT MY CAR DID WHAT IT WAS SUPPOSE TO AND DIDNT DEPLOY THE AIRBAGS AS THE CAR DETERMINED THAT IS DIDNT NEED TO. I ASKED WHY DIDNT THE CAR SHOW ANYWHERE THAT THERE WAS IMPACT AND IF THE SENSORS EVEN DETECTED ANYTHING AS THERE WAS NO MESSAGED ANYWHERE. THEY CLAIM IT DOESNT SUPPOSE TO. A FEW WEEKS AFTER IT WAS REPAIRED I STARTED GETTING MESSAGES IN THE CLUSTER "CHECK AIR FLAP SYSTEM". TOOK IT BACK AND FOURTH TO THE DEALER WHERE I FINALLY OPENED A BBB CLAIM. IN MY CLAIM I ALSO REPORTED A DELAY REACTION WHEN ACCELERATING AND WAS TOLD THAT HYBRIDS WORK THAT WAY AND THE RESPONSE TIME IS SLOWER THAN REGULAR GAS CARS. THE PROBLEM IS WHEN TURNING AFTER A COMPLETE STOP THE CAR DOESNT MOVE FOR A FEW SECONDS AND THEN TAKES OFF. OCCASIONALLY, THE CAR WONT TURN OFF, AND ASKS ME TO SHIFT TO P (PARK) WHEN IT IS IN PARK. WHEN THAT HAPPENS I AM FORCED TO TAKE IT TO THE DEALERSHIP WHERE THEY HAVE TO "RESET" THE CAR TO FORCE IT TO TURN OFF (NO ACTUAL SOLUTION BUT TO UNPLUG THE BATTERY AND PLUG IT BACK IN IS WHAT THEY DO) ACCORDING TO KIA I CANT PROVE THAT THE AIRBAGS DONT WORK AS I AM NOT AN EXPERT AND SAME WITH THE DRIVE TRAIN. UNFORTUNATELY THE ONLY WAY OF FINDING OUT IS IF THIS CAR IS INVOLVED IN ANOTHER ACCIDENT. THANK YOU FOR YOUR TIME.

NHTSA ODI 10985410

Aug 3, 2015AirbagsSpeed controlCrash

WHILE PARKING INTO A PARKING SPACE THAT FACES A SUPERMARKET BUILDING, WITH MY FOOT ON THE BRAKE, THE CAR SUDDENDLY ACCELERATES AT AN UNKOWN SPEED , WHILE I AM STEPPING HARDER ON THE BRAKE , AND THE CAR IS NOT RESPONDING CRASHING INTO A PARKING BARRIER POLE FINALLY MAKING THE CAR STOP INCHES FROM THE WALL WHERE PEOPLE GO IN AND OUT OF THE SUPERMARKET, I WAS SCREAMING THE WHOLE TIME WHILE BEING PUSHED RAPIDLY AT AN UNKOWN SPEED FEELING HELPLESS AND SCARED, THE CAR SIDE ARIBAGS DEPLOYED ON THE RIGHT SIDE OF THE VEHICLE MAKING THE VEHICLE ALL FULL OF SMOKE INSIDE. THIS IS A COMPLAINT OF A CONCERNED VICTIM FOR A FAULT THAT THE KIA OPTIMA HYBRID HAS, SO IT CAN BE ADDRESSED BEFORE PEOPLE ARE HURT, OR KILLED OUT THERE NEEDLESLY.

NHTSA ODI 10745882

Aug 17, 2014Speed controlEngineFuel systemCrash1 injury

WHILE TRYING TO PARK THE CAR IN THE PARKING LOT STRUCTURE, THE CAR ACCELERATED BEYOND CONTROL ON IT'S OWN AND HIT THE WALL HEAD ON. I WAS ALREADY IN MY PARKING SPOT AND ONLY FEW FEET AWAY WHEN THE CAR ACCELERATED. THE PASSENGER AIR BAG WAS DEPLOYED AND BODY DAMAGE OCCURRED. EVERYTHING HAPPENED SO SUDDENLY, I AM NOT SURE ABOUT THE SPEED AT THE TIME OF IMPACT. NOTE: THIS COMPLAINT IS A DUPLICATE OF 10620789. THE FOLLOWING ADDITIONAL INFORMATION IS BEING PROVIDED TO INDICATE A TREND OF SIMILAR SUDDEN ACCELERATION SAFETY ISSUES WITH THE KIA HYBRID OPTIMA. THIS IS A REQUEST TO INITIATE A SAFETY INVESTIGATION AS THERE HAVE BEEN SIMILAR REPORTS WITH KIA OPTIMA HYBRID AND KIA OPTIMA. THE FOLLOWING COMPLAINTS ARE SIMILAR IN NATURE: 10608382 FOR KIA OPTIMA HYBRID 2013, 10615352 FOR KIA OPTIMA HYBRID 2012, 10552403 FOR KIA OPTIMA HYBRID 2012, 10608739 FOR KIA OPTIMA 2014 AND 10588733 FOR KIA OPTIMA 2013. *TR

NHTSA ODI 10625866

Aug 8, 2014Speed controlEngineFuel systemCrash1 injury

WHILE TRYING TO PARK THE CAR IN THE PARKING LOT STRUCTURE, THE CAR ACCELERATED BEYOND CONTROL ON IT'S OWN AND HIT THE WALL HEAD ON. I WAS ALREADY IN MY PARKING SPOT AND ONLY FEW FEET AWAY WHEN THE CAR ACCELERATED. THE PASSENGER AIR BAG WAS DEPLOYED AND BODY DAMAGE OCCURRED. EVERYTHING HAPPENED SO SUDDENLY, I AM NOT SURE ABOUT THE SPEED AT THE TIME OF IMPACT. *TR

NHTSA ODI 10620789

Working with the data? Download all 31 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Kia Optima Hybrid verdict →