Home · 2014 Kia Cadenza · Complaints

What 110 owners told NHTSA about the 2014 Kia Cadenza

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (110)Crash / fire / injury (10)Engine (28)Brakes (23)Visibility & wipers (16)Electrical system (13)Steering (12)Body & structure (8)Transmission & drivetrain (7)Fuel system (5)Wheels (4)Airbags (3)

10 of 110 complaints match · crash/fire/injury only · clear filters

Jul 3, 2026EngineFire

my car caught on fire while driving, i was never notified of the recall

NHTSA ODI 11748173

Oct 1, 20251 injury

I was driving down the highway at 65 mph when suddenly the sunroof exploded in an outward fashion causing me to pull over. I believe there is a defect in the sunroofs of 2011 to 2014 models. I've contacted Kia. They refused to cover it. Nothing hit the windshield. It just spontaneously exploded.

NHTSA ODI 11690817

Jan 23, 2024Electrical systemEngineFire

I was driving my 2014 Kia Cadenza and then I noticed the vehicle has lost power and all the electrical components shut off (Odometer , dash lights and radio ) , as I was cruising down the road waiting for vehicle to slow down I noticed vehicle steering was very heavy and didn't have any breaking power , I pull into a place away from road when i noticed that there was smoke coming from the car and the car was catching fire , in that moment I opened the hood and I did have a fire extinguisher . I was pushing the vehicle back while spraying it and was able to turn off the fire before spreading . The car will require a new engine . I reached out to multiple kia Dealerships but they will not accept repairs on the car and will redirect me to kia customer support . It's been a hassle for the past couple of months and I can't seem to get to a resolution

NHTSA ODI 11567239

Dec 13, 2023Engine1 injury

The contact owns a 2014 Kia Cadenza. The contact stated that the vehicle made abnormal sounds while starting. A burning odor was also detected while starting and driving the vehicle. The ABS, traction control, and several unknown warning lights were illuminated. The contact's left foot and left arm were burned by smoke and an unknown fluid coming from the air vents. Medical attention was not received. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The contact stated that the engine had previously been replaced twice due to faulty cylinder head bolts, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.

NHTSA ODI 11559919

Apr 1, 2019Electrical systemFire

TL* THE CONTACT OWNED A 2014 KIA CADENZA. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE FIRE WAS UNDETERMINED. THE VEHICLE WAS TOWED BY A KIA INVESTIGATOR TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *TT *TR

NHTSA ODI 11193194

Jul 28, 2017Body & structure1 injury

SUNROOF EXPLODED IN A VERY LOUD MANNER. NO OBJECT HIT THE SUNROOF, IT JUST EXPLODED. VEHICLE WAS UNDERWAY GOING STRAIGHT AHEAD ON A HIGHWAY. NO OVERPASS OR VEHICLE DIRECTLY IN FRONT.

NHTSA ODI 11011327

Oct 9, 2015Body & structureCrash2 injuries

TL* THE CONTACT OWNS A 2014 KIA CADENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED NECK AND THE PASSENGER SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE FENDER AND REAR OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,652. UPDATED 2/4/16 *CN UPDATED 4/18/18*JB *TR

NHTSA ODI 10781033

Sep 30, 2015Engine2 injuries

ENGINE WAS MAKING A NOISE AND FOWL ODOR FROM VENTS TOOK TO KIA DEALER AFTER A WK THEY DIDN'T KNOW THE PROBLEM SAID IT WAS SAFE TO DRIVE BACK TO LAS VEGAS FROM CALIF ONCE WE ARRIVED WE CALLED LOCAL DEALER THEY REPLACED ENGINE SO THEY SAID. THEN 2 WKS LATER WE GET IT BACK I BEGAN HAVING SITE THROAT COUGH AND SEVERE HEADACHES AND LATER TOLD MY HUSBAND I THOUGHT IT WAS GAS I WAS SMELLING IN THE CAR WE TOOK IT TO THE DEALER THEY LOOKED AT IT AND SAID IT WAS FINE SO WE LEAVE TO CALIF AND THE FOLLOWING DAY I WENT TO START THE CAR AND WE HEARD A LOUD NOISE AND GAS HAD GONE EVERY WHERE THE FIRE DEPT HAD TO COME ASSIST AND GIVE CLEARANCE TO TOW THE CAR DUE TO THE FUEL HAZARD.

NHTSA ODI 10778840

Feb 11, 2015AirbagsEquipment Adaptive/mobilityCrash

I PURCHASED A KIA CADENZA IN SEPT. 2014. ONE OF THE REASONS THAT I SELECTED THIS VEHICLE WAS THE SAFETY RECORD OF THE VEHICLE. THIS KIA CADENZA CAME WITH DUAL FRONT AND REAR SEAT-MOUNTED SIDE AIRBAGS. ON JAN. 19TH, 2015 I WAS BROAD SIDED WHILE DRIVING THROUGH AN INTERSECTION. MY KIA WAS HIT WITH GREAT FORCE AT THE DRIVERS SIDE REAR DOOR. THE IMPACT SENT MY CAR INTO A CIRCULAR SPIN. MY KIA HAD A HOLE IN THE PASSENGER REAR DOOR WHERE THE REAR SEAT WAS EXPOSED. THE IMPACT WAS TREMENDOUS AND NO AIR BAG DEPLOYED. NO FRONT, REAR OR SIDE CURTAIN. THE CAR HAS BEEN DECLARED A TOTAL LOSS. I TALKED TO THE KIA CORPORATION ABOUT THE INCIDENT AND ASKED WHY NO AIR BAG WENT OFF. THAT WAS A WEEK AFTER THE ACCIDENT AND I AM STILL WAITING ON THAT PHONE CALL. THESE INCIDENTS SHOULD NOT BE IGNORED. THE SENSOR SYSTEM DETECTING IMPACT AND FORCE OF IMPACT TOTALLY FAILED...UPDATED 02/24/15*BF *TR UPDATED 9/21/2017*CN

NHTSA ODI 10682794

Jun 21, 2014AirbagsCrash1 injury

I HAPPEN TO BE DRIVING FROM WORK,AND LOUD NOISE CAUSED ME TO HIT WALL,AS I WAS TRANSPORTED TO HOSPITAL. *TR

NHTSA ODI 10605003

Working with the data? Download all 110 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Kia Cadenza verdict →