Home · 2014 Jeep Grand Cherokee · Complaints
What 2,367 owners told NHTSA about the 2014 Jeep Grand Cherokee
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 2,367 complaints match · Steering · crash/fire/injury only · clear filters
Dec 14, 2015SteeringTransmission & drivetrainElectrical systemCrash1 injury
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO REVERSE INDEPENDENTLY WHILE THE ENGINE WAS ON. THERE WAS NO OCCUPANT IN THE VEHICLE. THE VEHICLE TRAVELED ACROSS THE STREET AND CRASHED INTO A MAILBOX, THEN PROCEEDED TO ROLL UP AN INCLINED DRIVEWAY WHILE STILL IN REVERSE. THE CONTACT ATTEMPTED TO ENTER THE VEHICLE BUT THE VEHICLE THEN MOVED FORWARD AND KNOCKED THE CONTACT TO THE GROUND, DRIVING OVER HER LEGS. THE VEHICLE EVENTUALLY STOPPED AND CRASHED INTO A FENCE. THE CONTACT SUSTAINED LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BODY DAMAGES WERE REPAIRED BUT THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS RECURRING. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/08/16*LJ
NHTSA ODI 10810051
May 30, 2014SteeringCrash1 injury
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, SHE LOST CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO MULTIPLE TREES AND ROLLED OVER. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A CONCUSSION AND A POSSIBLE BACK SURGERY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 1,000.
NHTSA ODI 10595201
Working with the data? Download all 2,367 complaints as CSV · fetched from NHTSA July 11, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2014 Jeep Grand Cherokee verdict →