What 2,367 owners told NHTSA about the 2014 Jeep Grand Cherokee

We have a 2014 Jeep Grand Cherokee with a 5.7L Hemi engine. Today on XXX, we were moving slowly in traffic on a street in Linden, New Jersey, and suddenly the vehicle accelerated by itself. My wife pressed on the brakes all the way to the floor but the vehicle kept jumping forward - the engine was revving and trying to move the vehicle forward while my wife was firmly pressing on the brake pedal. Because we were in stop and go traffic, the vehicle eventually lurched into the car in front of us and caused an accident. The front of our vehicle was damaged as was the rear of the car in front of us. This sudden acceleration has happened a few times in the last 3 years. During the previous instance of this sudden acceleration, on [XXX] we also hit a car in stop and go traffic. The air bags deployed and we had extensive repairs done because of that. This happened another time as well. During that instance, we did not hit anything, and the only way we were able to stop the car was by switching the gearshift to the Park position. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11594496

Our car was stopped and then engine started intermittently lunging forward for no reason. Rear ended the car in front of us and had to use the emergency brake to stop the car. Jeep Corp sent an independent inspector to check the car but only shared the car was drivable and didn't say there was a problem. They wouldn't share the computer findings with us or the dealer, only that is was drivable. They also wouldn't allow the dealer to see the computer while it was being tested. The car is currently parked and we bought another car. Waiting for Jeep to cover replacing parts or do something to the Jeep before it has another accident.

NHTSA ODI 11564008

Cruise control Didn’t disengage and continue to accelerate. Tried to apply brakes but they went straight to the floor and didn’t work. Placed the car into neutral and kept trying brakes until they started to come back. With the car continuing to accelerate went into breakdown lane and rubbed up against guardrail to avoid car in front.

NHTSA ODI 11468071

ON 9/23/20 MY 2014 GRAND JEEP CHEROKEE ACCELERATED ON ITS OWN CAUSING ME TO CRASH INTO A FOUNTAIN WALL. I WAS PARKING AND ALMOST AT A COMPLETE STOP WHEN MY CAR WENT HAYWIRE. IT FELT AS IF I GOT HIT FROM BEHIND, MY DASH LIT UP, MY ENGINE REVVED REAL LOUD AND MY CAR LUNGED FORWARD. THERE WAS ENOUGH FORCE TO LIFT MY FRONT END AND PLACE IT ON THE 2ND TIER OF THE FOUNTAIN WALL. I WAS IN A TIGHT PARKING AREA AT THE HIALEAH GARDENS BUILDING DEPARTMENT. PLEASE GOOGLE EARTH THE PARKING LOT TO UNDERSTAND THE PARKING LOT AND HOW COMPACT IT IS. I HAD AN INVESTIGATION DONE ON MY CAR AND RECEIVED A VERY GENERIC RESPONSE VIA EMAIL REGARDING THE FINDINGS AND THAT CHRYSLER / JEEP WERE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY. NOT ONE PERSON HAS CALLED ME TO DISCUSS. JEEP IS VERY LUCKY MY KIDS WERE NOT IN THE CAR AND THAT I DIDN'T KILL ANYONE OR MYSELF. CUSTOMER CARE HAS BEEN A JOKE. THEY TOLD ME THAT I CAN REQUEST CALL BACKS BUT IT WILL NEVER HAPPEN. I HAVE A RIGHT TO KNOW WHAT THE INVESTIGATION SHOWED ON MY CAR. MY CAR ACCELERATED ON ITS OWN! I CANNOT GET ANY RESPONSE FROM THE CHRYSLER / JEEP ON THE INVESTIGATION OF THE LITTLE BLACK BOX AND HOW THEY CAME UP WITH THEIR DECISION. I BELIEVE THEY SEND THESE GENERIC EMAILS OUT TO SHUT YOU UP AND HOPE NOTHING FURTHER COMES ABOUT. THEY KNOW WE HAVE NO MEANS OF TALKING TO ANYONE AND GET AWAY WITH HAVING DEFAULTED SUV'S. THEY GET AWAY WITH LYING AND BEING UNOBTAINABLE. I HAVE ADDITIONAL PICTURES IF YOU NEED TO SEE THEM

NHTSA ODI 11363048

AFTER DRIVING OVER A CURB IN A BUSY RETAIL STORE PARKING LOT, MY 2014 JEEP GRAND CHEROKEE WENT INTO FULL ACCELERATION. I COULD NOT SLOW IT DOWN WITH BRAKING, AS THE BRAKE WAS TOTALLY INEFFECTIVE, ALTHOUGH I HAD FULL PRESSURE ON THE PEDAL. I CRASHED INTO ANOTHER VEHICLE, WHICH SEVERED MY LOWER CONTROL ARM, THE WHEEL SWUNG OUT AND WAS CUT INTO TWO PIECES, AND THE AXLE CAME OUT.AS A RESULT. I HAD REACHED SPEED EXCEEDING 40 MPH IN A SECOND OR TWO. IT WAS THE MOST TRAUMATIC EVENT I HAVE EVER BEEN IN. I HAVE RESEARCHED DOZENS OF ACCOUNTS OF THIS EXACT VEHICLE EXPERIENCING "SUA" OR SUDDEN UNINTENDED ACCELERATION WHERE IT COULD NOT BE SLOWED AND WENT INTO UNCONTROLLED SPEEDS LEADING TO CRASHES. HERE IS THE LINK: HTTP://M.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2014/ENGINE/VEHICLE_SPEED_CONTROL-4.SHTML I AM INJURED AS A RESULT AND WILL REQUIRE EXTENSIVE FOLLOW-UP MEDICAL CARE. I AM ENCLOSING PICTURES OF THE AFTERMATH. PLEASE HELP ME OBTAIN SOME ASSISTANCE FROM THIS MANUFACTURER TO PROVIDE COMPENSATION FOR MY LOSS AND SUBSEQUENT DAMAGES.*DT*DT*DT*JB*DT CONSUMER STATED I WAS CONTACTED BY THE FCA INSPECTION TEAM THAT THE INSPECTION WAS COMPLETED ON NOVEMBER 4. *JB*DT

NHTSA ODI 11277183

WHILE GOING THROUGH A CARWASH THIS WEEKEND, MY CAR ACCELERATED AT SOME POINT AFTER THE GEAR WAS PUT INTO NEUTRAL, AND HIT THE CAR IN FRONT OF ME. WHEN THE BRUSHES IN FRONT OF ME PARTED I COULD SEE I WAS GOING TO HIT THE CAR IN FRONT OF ME AND TRIED TO STOP WITH THE BRAKES BUT DID NOT STOP IN TIME. A COUPLE YEARS AGO WHILE SLOWING TOWARDS THE END OF A LANE WITH MY FOOT ON THE BRAKE IT HAD ALSO ACCELERATED, CAUSING ME TO ALMOST HIT ANOTHER VEHICLE BEFORE THE ACCELERATION STOPPED. PERIODICALLY, BUT NOT OFTEN, WHEN I AM AT A STOP AND THEN PROCEED MY CAR WILL LURCH FORWARD AS IF I HAD FLOORED THE GAS PEDAL, BUT I HAVEN'T. MY HUSBAND HAS BEEN WITH ME AND SAID NOT TO FLOOR IT. I JUST GIVE HIM THE LOOK AND SAY I DIDN'T. YESTERDAY, HOWEVER, JUST HOURS AFTER THE CAR WASH INCIDENT, HE WAS DRIVING THE JEEP WHEN HE THOUGHT HE EXPERIENCED THE SAME "OVER-ACCELERATION" AFTER PROCEEDING FROM A STOP. THE CAR-WASH ATTENDANT YESTERDAY HAD ACCUSED ME OF NOT PUTTING MY CAR IN NEUTRAL BUT I HAD POINTED TO MY DASH TO SHOW HIM IT WAS IN NEUTRAL. HE DIDN'T BELIEVE ME BUT THEN LOOKED AT THEIR VIDEO WHICH WAS INCONCLUSIVE. BUT SOMETHING MADE HIM DO A GOOGLE SEARCH WHERE HE CAME ACROSS SUDDEN UNEXPECTED ACCELERATION IN JEEP GRAND CHEROKEES, AT WHICH POINT HE APOLOGIZED FOR BASICALLY ACCUSING ME OF LYING.

NHTSA ODI 11182224

IN THE PROCESS OF PARKING AT MY SISTER'S HOME, I TOOK MY FOOT OFF THE ACCELERATOR AND STARTED TO BRAKE. THE CAR DID NOT SLOW DOWN. I CONTINUED TO BRAKE, BUT THE CAR KEPT GOING FORWARD WITH INCREASING SPEED. I WAS ABLE TO STEER AND NOT HIT PARKED CARS, BUT WENT INTO THE LAWN HITTING A SET OF CONTRACTOR'S SCAFFOLDING SENDING THEM FLYING INTO THEIR HOUSE AND PATIO. THE CAR FINALLY STOPPED ON TOP OF THEIR WELL HEAD, DESTROYING THE WELL COVER AS WELL AS THE PROTECTIVE PIPE FOR THE WELL HEAD. FURTHER INTERNAL DAMAGE WAS DONE TO THEIR WELL, AS THERE WAS NO RUNNING WATER IN THE HOUSE. A TOW TRUCK HAD TO COME TO LIFT THE CAR OFF THE WELL HEAD TO AVOID ANY FURTHER DAMAGE. I HAD BEEN USING THE CRUISE CONTROL EARLIER IN OUR TRIP, BUT IT WAS NOT ACTIVE AT THE TIME.

NHTSA ODI 11083218

ADAPTIVE CRUISE CONTROL AND COLLISION AVOIDANCE DID NOT WORK PROPERLY, AND RESULTED IN A COLLISION. I WAS DRIVING ON A HIGHWAY, RELYING ON THE ADAPTIVE CRUISE CONTROL AND THE AUTOMATIC BRAKING, A FEATURE OF COLLISION AVOIDANCE. THERE WAS A SLOW DOWN IN TRAFFIC, AND ALTHOUGH THE SYSTEM SLOWED DOWN AND APPLIED BRAKE, IT DID SO TOO LATE TO STOP CAR. AS I GOT TOO CLOSE, I APPLIED STEADY PRESSURE ON THE BRAKE, BUT I STILL HIT THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF THEM. NO SIGNIFICANT DAMAGE TO EITHER OF THE OTHER CARS, AND MINE HAS MINOR COSMETIC DAMAGE, AND THE ADAPTIVE CRUISE CONTROL IS NOW NOT WORKING PROPERLY. COULD HAVE BEEN SIGNIFICANTLY WORSE. MAKES ME REALLY QUESTION THE POTENTIAL FOR SELF-DRIVING CARS. *TR

NHTSA ODI 10935186

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED SHE HAD HER FOOT ON THE BRAKE, TO SHIFT TO PARK. SHE NOTICED THE COLUMN SAID NEUTRAL, AND THE NEXT INSTANT THE VEHICLE WENT FORWARD AND CRASHED THROUGH A CEMENT BLOCK WALL AND GLASS WINDOW OF A STORE AND BENT THE SUPPORT POLE. *JB

NHTSA ODI 10891402

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,500.

NHTSA ODI 10872372

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT SUDDENLY ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHILE BEING OUTSIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,240.

NHTSA ODI 10761339

MY DAUGHTER WAS PARKING HER 2014 JEEP GRAND CHEROKEE OUTSIDE OF A RETAIL STORE. AS SHE SLOWED AND PULLED INTO A PARKING SPACE, THE JEEP SUDDENLY SURGED FORWARD, JUMPING THE CURB, CROSSING A SIDEWALK, GOING THROUGH A SMALL GRASS MEDIAN, AND INTO A DIFFERENT AREA OF THE PARKING LOT. THE POLICE REPORT, OKLAHOMA CITY POLICE DEPARTMENT REPORT, CASE NUMBER 15-REDACTED, ACCURATELY RECORDS THE SURGE. THE OFFICERS CONCLUSION WAS DRIVER ERROR. THROUGH RESEARCH I HAVE FOUND NUMEROUS SIMILAR COMPLAINTS CONCERNING 2014 JEEP GRAND CHEROKEES. I CALLED THE SERVICE MANAGER FOR THE JEEP DEALERSHIP WHERE WE PURCHASED THE VEHICLE. I TOLD HIM ABOUT THE ACCIDENT AND THAT WHEN THE JEEP CAME IN FOR REPAIR, I WANTED THE ACCIDENT DATA PRESERVED. HE TOLD ME THE ONLY DATA THAT HE COULD OBTAIN WAS JEEPS PROPRIETARY INFORMATION, WHICH I COULD NOT HAVE. A REPRESENTATIVE FORM MY INSURANCE COMPANY IS ADAMANT THAT WE, AS THE OWNERS OF THE JEEP, HAVE A RIGHT TO ANY INFORMATION CAPTURED BY THE JEEPS SYSTEMS. HOWEVER, THE INSURANCE COMPANY HAD NO WAY TO OBTAIN THAT INFORMATION WHEN THEY APPRAISED THE DAMAGE TO THE JEEP. I NEED HELP IN OBTAINING THE DATA BY SOMEONE OUTSIDE OF JEEP WHO CAN ACCESS IT, OR HELP TO COMPEL JEEP TO PROVIDE ME WITH THE INFORMATION, HENCE THIS ONLINE SUBMISSION. THE WEBSITE WHICH CONTAINS OTHER COMPLAINTS ABOUT 2014 JEEP GRAND CHEROKEES IS HTTP://WWW.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2014/ENGINE/VEHICLE_SPEED_CONTROL-2.SHTML. 2014 JEEP GRAND CHEROKEE VEHICLE SPEED CONTROL PROBLEMS | PAGE 2 THE WEBSITE CONCERN JEEP GRAND CHEROKEES OR ALL YEARS HAVING TROUBLE WHEN THE TIRES/BRAKES GET WET IS JUMPIN' JEEPS ARE HARD TO TIE DOWN

NHTSA ODI 10724574

AFTER BACKING THE CAR OUT OF THE GARAGE I WAS GOING TO GET OUT TO GO BACK INTO THE HOUSE.. I PUT THE CAR (I THOUGHT) IN PARK, MY FOOT WAS STILL ON THE BRAKE. I STARTED TO REMOVE MY FOOT FROM THE BRAKE AND THE CAR SLIGHTLY STARTED FORWARD I REALIZED THE CAR WASN'T IN PARK BUT DRIVE AND WHEN I WENT TO DEPRESS THE BRAKES FURTHER TO CHANGE GEARS AND STOP THE FORWARD MOTION THE CAR SUDDENLY REVVED THE ENGINE, SQUEALED ITS TIRES WHILE PEALING OUT AND ACCELERATING AT A HIGH RATE OF SPEED BACK INTO THE GARAGE SMASHING INTO A BRICK WALL AND MY DINING ROOM. THE DAMAGE TO THE CAR IS OVER $15,000 AND DAMAGE TO THE HOUSE IS APPROX. $9000. I KNOW MY FOOT WAS ON THE BRAKE!` MY FACE HIT THE STEERING WHEEL CUTTING MY LIP. THE AIRBAG DID NOT DEPLOY. I HAVE TWO YEARS LEFT ON THE LEASE AND I AM TERRIFIED TO DRIVE IT. IN ALL OF MY YEARS OF DRIVING I HAVE NEVER HAD AN ACCIDENT AND I HAVE ALWAYS PARKED IN A GARAGE WITHOUT INCIDENT. I HAVE DRIVEN EVERYTHING FROM YUKONS TO NAVIGATORS AND NEVER HAVE I HAD AN ISSUE LIKE THIS. I SEE FROM ALL THE POSTS THAT I AM NOT ALONE. THIS ISSUE NEEDS TO BE ADDRESSED BEFORE PEOPLE ARE KILLED. UPDATED 10/17/2017*CN

NHTSA ODI 10716526

I WAS DRIVING AND STOPPED AT THE STOP SIGN AND WHEN I ACCELERATED AFTER MAKING THE STOP AND TOOK A LEFT TURN ON G STREET LOCATED ON KIRTLAND AIR FORCE BASE MY CAR ACCELERATED AND I LOST CONTROL AND WHEN I APPLIED THE BRAKES NOTHING HAPPENED AND MY CAR PROCEEDED TO HIT A PARKED VEHICLE AND STILL THE BRAKES DID NOT STOP THE CAR AND THE ONLY REASON THE CAR STOPPED WAS BECAUSE I HIT SOME REINFORCED STEEL CABLES HOLDING SOMETHING UP. FOUR OTHER VEHICLES WERE DAMAGES AS A RESULT OF MY BRAKES FAILING. *TR

NHTSA ODI 10689589

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE REVERSING THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO A BOULDER. THE CONTACT HAD TO SHIFT THE VEHICLE INTO PARK IN ORDER FOR IT TO STOP. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

NHTSA ODI 10682116

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER DEPRESSING THE BRAKE PEDAL IN ORDER TO START THE VEHICLE WITH THE PUSH TO START BUTTON, THE VEHICLE TOOK OFF INDEPENDENTLY AND CRASHED INTO A BRICK WALL. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY WERE TO PERFORM AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 10649781

VEHICLE ACCELERATED SUDDENLY, UNINTENTIONALLY, AND DISPROPORTIONATELY TO THROTTLE POSITION, RESULTING IN A HEAD-ON CRASH INTO A WOODEN FENCE. VEHICLE AND FENCE WERE BOTH DAMAGED. *TR

NHTSA ODI 10640598

I WAS DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC WHEN THE CAR SUDDENLY ACCELERATED AND SIDE SWIPED A SCHOOL BUS. THE CAR WENT OUT OF CONTROL AND WAS UNABLE TO BE STOPPED, CRASHING INTO A CONCRETE MEDIA ON THE LEFT SIDE OF THE HIGHWAY BEFORE SPINNING ACROSS THREE LANES OF TRAFFIC AND CRASHING INTO THE CONCRETE BARRIER ON THE RIGHT SIDE OF THE HIGHWAY AND FINALLY STOPPING. THE CAR WAS TOTALED - THE ENTIRE FRAME WAS TWISTED, ALL FOUR TIRES WERE DESTROYED, THE BUMPER WAS HANGING OFF. THERE WAS SEVERE DAMAGE TO THE ENTIRE CAR - NOT ONE CORNER OR AREA OF THE CAR WAS NOT DENTED, DINGED OR SCRAPED. NONE OF THE AIR BAGS DEPLOYED (DESPITE THE VIOLENT NATURE OF THE CRASH). I WALKED AWAY FROM THE ACCIDENT BUT HAD A HERNIATED DISC IN MY BACK AND AN INJURY TO THE ROTATOR CUFF IN MY RIGHT ARM AND MISSED A SIGNIFICANT AMOUNT OF TIME FROM WORK WHILE RECOVERING. *TR

NHTSA ODI 10607080

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS A STRONG ODOR FROM THE VEHICLE. THE CONTACT STATED THAT HE PLACED TWO CARBON MONOXIDE DETECTORS IN THE VEHICLE AND THEY BOTH REGISTERED AT THE HIGHEST LEVEL OF 173 PARTS PER MILLION. THE CONTACT RECEIVED MEDICAL ATTENTION FOR CARBON MONOXIDE EXPOSURE. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE RECTIFIED. ON ONE OCCASION, A TECHNICIAN DROVE THE VEHICLE AND STATED THAT THE FAILURE OCCURRED DUE TO THE WAY THE CONTACT DROVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE 11,000.

NHTSA ODI 10595078

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEAT WOULD ACTIVATE INDEPENDENTLY AND WOULD ALSO OVERHEAT. THE CONTACT ALSO MENTIONED THAT WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED, A BURNING ODOR WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120.

NHTSA ODI 10586241

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO DRIVE INDEPENDENTLY AND THERE WAS A SUDDEN ACCELERATION; AS A RESULT THE VEHICLE CRASHED INTO A BARN. THE CONTACT MENTIONED THE CRASH STOPPED THE VEHICLE FROM ACCELERATING; HOWEVER, THE WHEELS CONTINUED TO SPIN. A POLICE REPORT WAS FILED BUT THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 13,000.

NHTSA ODI 10561648

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL GARAGE, THE VEHICLE SUDDENLY ACCELERATED IN REVERSE AND CROSSED THE STREET, CRASHING INTO A CHURCH BUILDING. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V483000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,000.

NHTSA ODI 10556232