What 2,367 owners told NHTSA about the 2014 Jeep Grand Cherokee

MY VEHICLE MAKE AND MODEL IS UNDER RECALL FOR P67 BUT FOR SOME REASON MY VIN WAS NOT INCLUDED BUT THE PERSON I CALLED AT CHRYSLER SAID IT SHOULD HAVE BEEN AND TOLD ME FILE A COMPLAINT WITH YOU TO TRY TO HELP ME. I AM A CAREGIVER WITH THIS ONE VEHICLE FOR MY MOM WHO IS HANDICAP AND 81. I HAD NO CHOICE AND HAD TO TAKE HER OUT TO THE DR FOR A FLU SHOT AND MY SEAT BELT IS BROKE AND I CANT USE IT AND AIRBAGS DISABLED DUE TO SEAT BELT BROKEN. I HAD TO STOP FAST AND PULLED MY NECK 11/30/20.. PLEASE HELP US GET UNDER THIS RECALL.P67. I DON'T HAVE THE $ TO PAY 1,000 TO GET IT FIXED WHEN I SHOULD HAVE BEEN UNDER THE RECALL WITH THE OTHER 2014 JGC AT SAME MILEAGE WHEN IT WENT OUT. HOW DID MY JEEP GET MISSED FOR THIS RECALL? PLEASE INVESTIGATE AND HELP ME. I KNOW HOW HAVE A HURT NECK. NO PROTECTION AT ALL. THE SEAT BELT BROKE WHEN I GOT IN MY CAR WEEKS AGO. I WAS NOT IN MOTION AND I FELT IT GET LOOSE WHEN I GOT IN. IIT WAS ON THE FLOOR. IT JUST BROKE AND NO RETRACTION. HELP US PLEASE> P67. GET ME UNDER THAT RECALL. MANY COMPLAINTS BY OWNERS AT THIS SAME MILAGE IS SEEING THIS ISSUE. I AM NOT ALONE IN THIS ISSUE. IT IS A DEFECT. I HAVE NEVER HAD SUCH A DEFECT WITH ANY PAST CARS. NOT EVEN OLDER ONES. THIS IS MADNESS. IT CONTROLS ALL THINGS LIKE AIRBAGS, BEEPS WHEN SEAT BELTS ARE NOT ON..NOTHING IS WORKING NOW. IT IS OUR PRIMARY CAR. WHEN I HURT MY NECK ON 11/30 DRIVING? IT WAS IN MOTION AND OF COURSE I HAVE NO SEAT BELT THAT WORKS. A CAR STOPPED IN FRONT OF ME FAST AND I WAS THROWN FORWARD AND MY NECK PULLED. LOOK AT ORIGINAL COMPLAINT 11374883.*DT*JB

NHTSA ODI 11377406

I SENT IN COMPLAINT # 11374883 ON 11/16/20 BUT NEEDED TO ADD THAT MY AIRBAGS ARE NOT WORKING EITHER ALONG WITH THIS SEAT BELT THAT THE PENDULUM OR MOTOR HAS BROKEN. I UNDERSTAND THE AIRBAGS ARE TIED INTO IT THE P67 RECALL AS WELL. THEY ARE NOT WORKING EITHER AND MY WARNING SYSTEM IS NO LONGER TELLING ME MY AB OR SEAT BELT IS NOT WORKING OR ON. RECALL P67 WAS MY MODEL AND MAKE JEEP BUT MY VIN WAS NOT INCLUDED FOR SOME REASON. I CALLED GM AS THE RECALL STATED AND THEY SAID THEY DON'T KNOW WHY MY VIN WAS NOT PART OF THE RECALL AND SHOULD HAVE BEEN,. THEY ADVISED ME TO REACH OUT TO YOU AND ASK YOU TO GET THIS ADDED TO THAT RECALL AS THE ISSUES MATCH AND ARE THE SAME FOR OTHER OWNERS OF THE SAME VEHICLE I HAVE AND YEAR AND MODEL. PLEASE, MY SAFETY IS COMPROMISED AND I DO NOT HAVE THE FUNDS TO GET THIS DEFECT FIXED. I AM THE CAREGIVER TO MY SICK 81 YR OLD HANDICAPPED MOTHER AND I NEED SAFETY WHEN CARRYING MY 81 YR OLD MOTHER AROUND. THE PASSENGER SIDE WILL GO NEXT AS REPORTED BY OTHERS ON THE THREADS I SEE. THIS ISSUE OCCURRED AT THE MILEAGE OTHERS SAID IT DID TO THEIRS. 14,000+ AS A MATTER OF FACT. PLEASE, GET ME UNDER THIS RECALL FOR MY JEEP GC LIMITED 2014 MODEL. THIS IS CLEARLY A DEFECT AS WAS MY OIL SENSOR THAT HAD NO ISSUES AT ALL BUT A WARNING LIGHT THAT CAME ON.. I HAD IT FIXED AT 550.00 BACK 2 YRD AGO. MANY OTHER SAME COMPLAINTS BUT NO RECALL. CHRYSLER FILED BANKRUPTCY. YOU ARE TRULY, MY ONLY HOPE TO GET THIS UNDER THE P67 RECALL AS IT SHOULD HAVE BEEN WHEN MY MODEL AND MILEAGE IS THE SAME AS OTHERS WHEN THE ISSUES OCCURRED. PLEASE HELP ME. I HAVE NEVER HAD THIS HAPPEN IN ANY OF MY PAST CARS OR MY HUSBANDS OLD CAR OR MY DAUGHTERS CARS. THIS IS A DEFECT AND MY FAMILIES SAFETY IS AT RISK AS THIS IS OUR MAIN VEHICLE. PLEASE HELP AND GET ME UNDER THAT RECALL. I AM PRAYING ABOUT THIS , THAT YOU WILL HELP US TO GET THIS DEFECT RESOLVED UNDER P67.

NHTSA ODI 11375155

THE PASSENGER SIDE SAFETY BELT BECAME JAMMED WHILE DRIVING. MY PASSENGER WAS TRYING TO RELEASE THE BELT BECAUSE IT BECAME PAINFUL. I HAD TO PULL THE VEHICLE OVER AND ASSIST MY (ADULT) PASSENGER TO TRY TO GET THE SAFETY BELT RELEASED. ONCE WE WERE ABLE TO FREE THE BELT IT WOULD NOT RETRACT BACK OR LATCH PROPERLY. MY PASSENGER MOVED TO THE BACK SEAT TO USE THE SAFETY BELT FOR THE REMAINDER OF THE DRIVE. THIS JEEP HAS ALSO COMPLETELY SATURATED ME WITH GASOLINE AND SHUT DOWN A SERVICE STATION. THE GASOLINE SOAKED MY HAIR, FACE, AND BODY. AS A RESULT THROUGH THE STATE OF VERMONT I RECEIVED AN EXTENDED WARRANTY FROM MOPAR TO RELIEVE ANY CONCERNS I MAY HAVE ABOUT SAFETY OF THE VEHICLE ONCE THE FUEL SYSTEM WAS REPLACED. CHRYSLER AND MOPAR HAVE CHARGED ME 100.00 DEDUCTIBLE TO REPAIR A FAULTY SAFETY BELT. IT SHOULD BE MANDATORY THAT CHRYSLER REPAIR THE SAFETY BELT AT NO CHARGE. NOT ONLY DID IT PUT MY PASSENGER IN JEOPARDY, HOW EFFECTIVE ARE THE BELTS IN MY VEHICLE IF ONE IS ALREADY BROKEN AFTER ONLY 3.5 YEARS. THE DEALERSHIP REFUSED TO SHOW ME HOW MUCH THE REPAIR COST. I AM OPENING A CASE WITH THE BBB IN ADDITION TO FILING THIS SAFETY REPORT. MY PASSENGER'S SHOULDER AND NECK WERE SORE AS A RESULT OF THIS INCIDENT BUT NO SERIOUS MEDICAL SITUATION OCCURRED. IT COULD HAVE RESULTED IN A FATALITY IF AN ACCIDENT WERE TO OCCUR.

NHTSA ODI 11051136