What 2,367 owners told NHTSA about the 2014 Jeep Grand Cherokee

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER STOPPING THE VEHICLE AND SHIFTING INTO THE PARK POSITION, THE VEHICLE WENT INTO REVERSE AND DRAGGED THE DRIVER WHILE ATTEMTPING TO EXIT. DURING THE INCIDENT, THE DRIVER SUFFERED AN INJURED LEFT SHOULDER. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO INFORMATION WAS AVAILABLE. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. ONCE THE VEHICLE WAS SHIFTED INTO PARK, IT DID NOT REGISTER THE CORRECT GEAR. THE CONTACT'S VEHICLE ROLLED AWAY AND STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED ONCE A WEEK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. DUE TO THE FAILURE, THE DRIVER SIDE DOORS, DRIVER SIDE REAR WINDOW QUARTER, REAR BUMPER, AND OTHER DRIVER SIDE COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER SHIFTING INTO PARK AND REFUELING THE VEHICLE, IT FAILED TO ENGAGE INTO PARK AND STARTED TO ROLL AWAY. AS A RESULT, THE VEHICLE ROLLED OVER THE DRIVER AND FRACTURED 22 RIBS, THE CLAVICLE, AND AN ANKLE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. UPDATED 06/15/16*LJ

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ON FEBRUARY 25TH, I SHIFTED MY CAR INTO PARK AND WAS GETTING OUT TO LOOK AT BACK WIPER WHICH SEEMED TO BE STUCK. I HAD LEFT THE CAR RUNNING. THE CAR TOOK OFF IN GEAR AND CAUSED ME TO FALL AND BREAK MY ANKLE IN AN OPEN COMPOUND FRACTURE THAT REQUIRED HOSPITALIZATION AND SURGERY. MY JEEP ENDED UP HITTING A PARKED GARBAGE TRUCK AND SUSTAINED ABOUT $5000 DAMAGE. WHO KNOWS WHAT MY MEDICAL BILLS WILL END UP BEING. PLUS MY ANKLE MAY NEVER BE RIGHT. I WILL INCLUDE A PHOTO OF MY CAR AND X-RAY. IT HAPPENED ON PRIVATE PROPERTY (TACO BELL PARKING LOT). A POLICE OFFICER CAME AND PARKED MY CAR AND CALLED AN AMBULANCE BUT DID NOT MAKE A REPORT SINCE ON PRIVATE PROPERTY. WE HAVE NOT HEARD FROM GARBAGE TRUCK AND DOUBT IT DID ANYTHING TO IT. THE CAR WAS IN PARK AND NOT SURE HOW FAST WAS GOING WHEN HIT THE GARBAGE TRUCK.

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PARKED JEEP WITH ENGINE RUNNING - PUT JEEP IN PARK -WALKED AROUND BACK OF JEEP TO ENTER BUILDING - GONE FOR 3 MINUTES. CAME OUT TO FIND JEEP HAD KICKED INTO REVERSE AND RAN INTO A CAR PARKED IN PARKING LOT. I STILL BELIEVE THERE IS A SAFETY ISSUE. THIS TIME NO ONE GOT INJURED. COULD HAVE BEEN A LOT WORSE. GOOGLED TO SEE IF THERE WERE ANY OTHER REPORTS SIMILAR TO MINE. JEEP HAS A ISSUE - WHERE WERE A LOT OF SIMILAR REPORTS.. FILED A CASE WITH JEEP. THEY INSPECTED AND FOUND NOTHING WRONG.

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I THOUGHT I PUT MY VEHICLE INTO PARK IN A PARKING LOT. I LEFT THE ENGINE RUNNING AND EXITED THE VEHICLE. IT DROVE FORWARD ON ITS OWN WITH NO ONE IN IT AND CRASHED INTO A DITCH.

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I HAD CRANKED MY JEEP AND NOT SHIFTED INTO GEAR SO IT WAS IN PARK. IT WAS STATIONARY WHEN I JUMPED OUT TO GRAB SOMETHING FROM JUST INSIDE AND HEARD A WEIRD NOISE. I RAN BACK INTO MY GARAGE TO SEE MY CAR ROLLING DOWN AND ACROSS MY FRONT YARD. I THOUGHT SOMEONE WAS TRYING TO STEAL IT SO RAN UP ALONG SIDE THE PASSENGER SIDE AND THAT IS WHEN I SAW NO ONE WAS IN IT. I RAN AROUND TO THE DRIVER SIDE AND TRY TO GET INTO TO STOP IT BUT COULD GET IN WHILE IT WAS ROLLING AND ENDED UP GETTING DRAGGED FOR ABOUT A SECOND AS IT CROSS THE ROAD. MY JEEP KEEP GOING AND END UP HITTING MY NEIGHBORS MAILBOX AND TREE. ONCE MY JEEP WAS STOPPED I OPENED THE DOOR AND NOTICE THE IT WAS IN NEUTRAL. MY GARAGE IS FLAT AND I WAS BACKED INTO MY GARAGE SO THERE IS NO REAL WAY THAT EVEN IF IT WAS IN NEUTRAL THAT IT WOULD HAVE THE MOTION TO MOVE OUT OF MY GAGARGE. I ACTUALLY THINK IT HAD SHIFTED ON ITS OWN INTO DRIVE AND WHEN IT HIT THE TREE I THINK IT POPPED IT INTO NEUTRAL. I WAS LUCKLY NOT TO GET RUN OVER OR ANYONE ELSE WAS NOT INJURIED WHILE MY CAR WAS MOVING OWN ITS OWN.

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I DROVE MY CAR TO MY NEIGHBOR'S HOUSE, PUT MY JEEP IN PARK (WHILE IT WAS RUNNING), GOT OUT OF THE VEHICLE, WENT TO THE BACK PASSENGER DOOR AND GOT MY DAUGHTER OUT OF THE VEHICLE, WE WALKED IN FRONT OF THE VEHICLE, I DROPPED HER OFF AT THEIR HOUSE AND WHILE TALKING TO THE NEIGHBORS FOR A COUPLE OF MINUTES, MY VEHICLE ENGAGED BY ITSELF AND DROVE INTO THEIR GARAGE.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED BACKWARDS OVER THE CONTACT'S RIGHT LEG. THE VEHICLE THEN RAN OVER A CURB AND CRASHED INTO A LAMP POST. THE CONTACT SUSTAINED LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

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VEHICLE SPONTANEOUSLY SHIFTED FROM PARK TO REVERSE WHEN OPERATOR REACHED INTO VEHICLE TO SHUT OFF ENGINE. VEHICLE WAS PARKED ON A DOWNWARD CITY STREET SLOPE (FACING DOWNHILL), AND REVERSED UPHILL, DRAGGING OPERATOR INTO AN INTERSECTION.

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I MOVED MY JEEP ON THE DRIVEWAY, AND BELIEVE I PLACED IT IN PARK WITH THE ENGINE ON WHILE GOING BACK IN THE HOUSE. WHEN I RETURNED OUTSIDE LESS THEN ONE MINUTE LATER, THE JEEP WAS ROLLING DOWN THE HILL BACKWARDS. IT WENT STRAIGHT DOWN THE DRIVEWAY BACKWARDS, ACROSS THE STREET, AND INTO THE REAR OF A CAR PARKED ACROSS THE STREET. I BELIEVE IT TOTALED THE OTHER VEHICLE AND DID APPROXIMATELY $1300 DAMAGE TO THE JEEP. I DID NOT FILE A POLICE REPORT, BUT THERE WAS AN INSURANCE CLAIM AGAINST MY INSURANCE FOR THE DAMAGE DONE TO THE OTHER VEHICLE. I DID NOT SUBMIT A CLAIM FOR MY OWN INSURANCE AS THERE WAS A $1,000 DEDUCTIBLE. I JUST READ AN ARTICLE IN THE PAPER THAT OTHER PEOPLE HAVE BEEN HAVING SIMILAR PROBLEMS WHERE IT IS DIFFICULT TO TELL IF THE VEHICLE IS IN PARK. (THE DATE OF 9/1/2015 IS ESTIMATED BUT CAN BE CONFIRMED)

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK POSITION; HOWEVER, THE GEAR SHIFTER WAS IN REVERSE. THE CONTACT EXITED THE VEHICLE, NOT KNOWING THE VEHICLE WAS IN REVERSE, AND WAS KNOCKED OVER BY THE VEHICLE. THE VEHICLE RAN OVER HIS LEFT LEG AND RIGHT TOES AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 05/04/16*LJ *JS

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I WENT TO PLACE THE GEAR SELECTOR INTO PARK BUT IT DIDN'T GO IN AND I DIDN'T REALIZE IT WASN'T IN PARK. I WENT TO GET OUT TO GRAB SOMETHING AND IT ROLLED BACKWARDS INTO MY GARAGE DOOR. IT DENTED THE GARAGE DOOR AND LUCKILY ONLY DID THAT AS DAMAGE. I WAS ABLE TO GET MY FOOT ONTO THE BRAKE BEFORE IT WENT ANY FURTHER.

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MY WIFE PLACED THE CAR IN PARK AND TOOK HER FOOT OFF THE BRAKE AND THE VEHICLE CONTINUED FORWARD AND HIT A POLE AT ABOUT 2-3 MILES PER HOUR. THE FRONT LICENSE PLATE AND PLATE HOLDER WERE DAMAGED BUT MORE IMPORTANTLY IT NOW MAKES HER AFRAID TO DRIVE THE CAR BECAUSE THIS IS THE 3RD OR 4TH TIME THIS HAS HAPPENED.

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MY CURRENT LEASE, A 2014 JEEP GRAND CHEROKEE LAREDO, HAS BEEN PLAGUED WITH DEFECTS. THERE HAVE BEEN 9 RECALLS, 16 SERVICE BULLETINS, AND 5 INVESTIGATIONS'.IN ADDITION THERE ARE 587 DRIVER/OWNER COMPLAINTS. MY PROBLEMS: INSTABILITY OF THE TRANSMISSION. AFTER PARKING NEXT TO A STORAGE BIN, TRANSMISSION SLIPPED OUT OF PARK AND THE JEEP MOVED FORWARD CRUSHING MY LEG IN THE DOOR AND DENTING/SCRATCHING THE EXTERIOR OF VEHICLE. THERE HAS BEEN NO INDICATION THAT FCA (JEEP) HAS RESOLVED THIS ISSUE. ANOTHER PROBLEM I'M HAVING, WHICH HAS BEEN PLAGUING MANY OTHER JEEP OWNERS, IS WHERE THE ENGINE WARNING LIGHT ILLUMINATES WITH NO INDICATION OF SPECIFIC INFORMATION WITH REGARD TO WHAT THE MALFUNCTION MIGHT BE. AFTER 5 SERVICE VISITS OVER THE PAST 2 YEARS , JEEP HAS PROVEN THEY UNABLE TO REMEDY THIS. I CONTINUE DRIVING WITH UNCERTAINTY AND STRESS WITH MY PASSENGERS AND I FEARING OURLIVES MAY BE ENDANGERED. THE ENGINE LIGHT IS CURRENTLY ILLUMINATED. I AM NOT GETTING THE LEVEL OF VEHICLE SAFETY AND DEPENDABILITY I AM PAYING FOR. I HAVE FILED A COMPLAINT ON THE WEBSITE OF JEEP AND HAVE OFFERED FCA(JEEP) A SETTLEMENT WHEREBY I WOULD BE REFUNDED THE LEASING CHARGES I PAID AND THE COMPANY WOULD CONSENT TO AN EARLY TERMINATION OF THE LEASE WITH NO PENALTIES OR CHARGES. FCA(JEEP) HAS FAILED TO REMEDY MY PROBLEM. (PLEASE SEE ATTACHED DETAILS) FCA US LLC IS REQUIRED TO EXECUTE CERTAIN PERFORMANCE OBLIGATIONS , PURSUANT TO THE JULY 24, 2015 CONSENT ORDER, AMENDED DECEMBER 8, 2015, THE OBJECTIVES OF WHICH ARE TO MITIGATE THE RISKS OF HARM AND PROMOTE SAFETY FOR WE, THE CONSUMERS. FCA, HOWEVER, PERSISTS IN VIOLATING AND DISREGARDING ME IN A BLATANT ACT OF NON-COMPLIANCE WITH THE ORDER. I SEEK ASSISTANCE IN EXPEDITING REMEDIAL ACTION IN THIS MATTER AS A VICTIM, AND THE PROTECTION OF MY RIGHTS AS A CONSUMER, AND AS AN AMERICAN CITIZEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO REVERSE INDEPENDENTLY WHILE THE ENGINE WAS ON. THERE WAS NO OCCUPANT IN THE VEHICLE. THE VEHICLE TRAVELED ACROSS THE STREET AND CRASHED INTO A MAILBOX, THEN PROCEEDED TO ROLL UP AN INCLINED DRIVEWAY WHILE STILL IN REVERSE. THE CONTACT ATTEMPTED TO ENTER THE VEHICLE BUT THE VEHICLE THEN MOVED FORWARD AND KNOCKED THE CONTACT TO THE GROUND, DRIVING OVER HER LEGS. THE VEHICLE EVENTUALLY STOPPED AND CRASHED INTO A FENCE. THE CONTACT SUSTAINED LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BODY DAMAGES WERE REPAIRED BUT THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS RECURRING. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/08/16*LJ

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT ROLLED DOWN THE INCLINE AND CRASHED INTO A TREE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE CONTACT SUSTAINED MAJOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE ELECTRONIC GEAR SELECTOR WAS IS IN THE PROCESS OF GETTING REPAIRED THROUGH A LOCAL AUTO BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. UPDATED 02/18/16*LJ..UPDATED 05/09/16 *BF UPDATED 5/10/18*JB *CN

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I WOULD LIKE TO REPORT 2 INCIDENTS WHERE MY 2014 JEEP GRAND CHEROKEE HAS ROLLED AFTER IT WAS \PUT INTO PARK AND THE ENGINE WAS TURNED OFF. THE 1ST TIME HAPPENED ON 9/4/15 AFTER PARKING MY JEEP AND EXITING THE VEHICLE IT ROLLED BACKWARDS APPROXIMATELY 1' INTO THE CAR BEHIND ME. NO DAMAGE TO THE OTHER VEHICLE AND ONLY SMALL SCRATCHES ON MY REAR BUMPER. THE 2ND TIME WAS 9/5/15, AFTER PARKING THE VEHICLE ON A SMALL INCLINE THE VEHICLE ROLLED 2' FORWARD INTO A GUARD RAIL POST CAUSING SIGNIFICANT DAMAGE TO MY FRONT BUMPER AND GRILL. I BROUGHT MY JEEP TO THE SMITH HAVEN CHRYSLER JEEP DEALER TODAY 9/23/15 TO HAVE THE VEHICLE INSPECTED AND THE SERVICE REPRESENTATIVE TOLD ME "THIS IS NORMAL ESPECIALLY ON AN INCLINE" AND "IT SHOULD NOT ROLL MORE THAN 3 FEET". I COULD NOT BELIEVE I WAS BEING TOLD THAT THIS IS A NORMAL AND THERE WAS NOTHING TO DO ABOUT IT. THIS IS CLEARLY A SAFETY ISSUE.

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I TURNED MY 2014 JEEP GRAND CHEROKEE WITH 24,400 MILES INTO MY FAMILY DRIVEWAY AND STOPPED BEFORE THE DRIVEWAY GATE. I LEFT 24 BETWEEN THE JEEP AND THE GATE SO THAT PEDESTRIANS COULD PASS IN FRONT OF THE VEHICLE WHILE I WAS OPENING THE GATE. I PUT THE JEEP IN PARK AND WITH THE ENGINE RUNNING AND WHILE STILL SEATED BUT WITH MY FOOT OFF THE BRAKE, I REACHED OVER TO THE PASSENGERS SEAT TO GRAB MY BAG FOR THE KEY. AFTER FINDING THE KEY, I EXITED THE RUNNING VEHICLE KEEPING THE DRIVER'S DOOR OPEN. I WALKED AROUND THE OPEN DOOR, STOPPED IN FRONT OF THE CAR AND UNLOCKED THE GATE. I THEN OPENED THE LEFT HALF OF THE GATE PUSHING IT ENTIRELY BACK TO THE WALL. I THEN PROCEEDED TO WALK BACK TO THE CENTER OF THE GATE TO OPEN THE RIGHT HALF OF THE GATE. I PULLED THE GATE ROD FROM THE HOLE IN THE GROUND SO I CAN MOVE THIS SECTION OF THE GATE, AND JUST AS I DID, THE JEEP BEGAN TO MOVE TOWARD ME HITTING THE FAR RIGHT GATE POST WITH THE RIGHT FRONT CORNER OF THE VEHICLE. I WAS SHOCKED AND RAN BACK AROUND THE OPEN DRIVERS DOOR AND INTO THE CAR TO BACK IT AWAY FROM THE POST. WHEN I ENTERED THE VEHICLE, I FOUND IT IN PARK, AND I SELECTED REVERSE TO BACK IT OFF THE GATE POST. FROM THE TIME I EXITED THE VEHICLE, IT WAS ABOUT 45 SECONDS BEFORE IT MOVED. IF I MISTAKENLY LEFT IT IN DRIVE, IT SHOULD HAVE BEGUN MOVING AS SOON AS I REMOVED MY FOOT FROM THE BRAKE PEDAL AND REACHED ACROSS TO THE PASSENGERS SEAT FOR MY BAG. EVEN IF I MAINTAINED MY FOOT ON THE BRAKE AT THAT TIME, IT SHOULD HAVE MOVED WHEN I EXITED THE VEHICLE. IT SHOULD NOT HAVE TAKEN 45 SECONDS TO MOVE. IF IT WAS PUSHED MISTAKENLY INTO NEUTRAL, THE CAR SHOULD HAVE MOVED WHEN I EXITED. FROM A TWO FOOT DISTANCE, IT SUSTAINED OVER $2500 IN DAMAGE. THE DAMAGE WAS NOT CAUSED BY A SIMPLE ROLL IN NEUTRAL. THE CAR ACCELERATED AS IF IT WERE IN DRIVE, ALTHOUGH THE DASHBOARD INDICATED PARK. THIS IS A SAFETY ISSUE.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WITHOUT WARNING, THE VEHICLE ROLLED OFF FROM A PARK POSITION. AS THE CONTACT'S WIFE ATTEMPTED TO STOP THE VEHICLE, IT RAN OVER HER HIP. THE WOMAN SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FIRE AND MEDICAL SERVICES WERE ON THE SCENE FOLLOWING THE CONTACT'S 911 CALL. A POLICE REPORT WAS FILED. THERE WAS NO DAMAGE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT SOMEONE WOULD COME OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 10,000. ....UPDATED 10-27-15 *BF *CN

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THE VEHICLE ROLLED FORWARDVINTO ANOTHER VEHICLE AFTER BEING PUT IN PARK.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A MAILBOX. THE CONTACT SUSTAINED MINOR BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,432.

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I PULLED INTO MY DRIVEWAY AND PUT THE CAR IN PARK. WHEN STEPPING OUT OF MY CAR, IT STARTED ROLLING BACKWARDS, THE DOOR WAS OPEN SO IT KNOCKED ME TO THE GROUND AND I ROLLED TO GET OUT OF THE PATH OF THE WHEEL, ONLY GETTING MISSED BY SECONDS. I HAD PRETTY SEVERE BRUISING BUT I DID NOT SEE A DOCTOR. I ASSUME THE CAR WENT INTO REVERSE AS IT ROLLED BACKWARDS, BUT IT WAS A SLIGHT INCLINE SO IT MAY HAVE BEEN NEUTRAL. I WAS MOSTLY FOCUSED ON THE FACT MY CAR WAS ROLLING BACKWARDS AT A GOOD RATE WITH MY 4 AND 1 YEAR OLD STILL INSIDE. THE CAR STOPPED AFTER JUMPING THE CURB AND TAKING OUT THE NEIGHBORS MAILBOX. I HONESTLY DIDN'T LOOK AT WHAT GEAR IT WAS IN ONCE STOPPED, I CHECKED ON MY CHILDREN AND QUICKLY MOVED IT OUT OF THE MIDDLE OF THE ROAD, I OF COURSE WAS IN PANIC MODE. IT DID $6004.69 WORTH OF DAMAGE TO THE CAR, PLUS THE REPLACEMENT OF (2) CARSEATS AND A BRICK MAILBOX. I TOOK THE CAR IN A FEW MONTHS AGO FOR OTHER RECALLS AND LET THEM KNOW ABOUT THE SITUATION AND THEY SAID "NO PROBLEM FOUND" OF COURSE. AFTER SEEING A REPORT FROM YOU ALL TODAY ABOUT THIS VERY SAME PROBLEM IT PROMPTED ME TO FILE A COMPLAINT, AS I DIDN'T KNOW YOU EXISTED. THE CAR HAS SLIPPED OUT OF GEAR SEVERAL OTHER TIMES IN PARKING LOTS, BOTH WHILE I WAS DRIVING AND TO MY HUSBAND AS WELL, BUT I AM VERY CAREFUL TO USE MY PARKING BREAK EVERY TIME I PARK THE CAR AFTER THE ACCIDENT. ....UPDATED 04/25/16 *BF *CN

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FROM A STOP, RIGHT TURN, ACCEL TOWARDS PLANNED SPEED OF 60. AT APP. 50MPH APPROACHING GUARDRAILS THEN BRIDGE THE VEHICLE 'LOCKS UP' (NO SCREECHING BRAKES), THOUGHT 'TRANS' (PREVIOUS UNRESOLVED PROBLEMS), ENGINE SPUTTERS, ABOUT TO DIE, SPEED HAS DROPPED 30MPH, (ASSUME NO BRAKE LIGHTS). QUICK DECISION (RAILS 75'), GET TO SHOULDER. SMALL SHOULDER, DEEP DITCH WITH A STEEP DOWNHILL PITCH TO THE RIVER. JUST AS I WAS ABOUT TO ENACT THE DECISION THE ENGINE "ROARS" TO LIFE AND HITS 65MPH BEFORE I CAN REACT AND APPLY THE BRAKES MID-BRIDGE. THE WHOLE INCIDENT ONLY TOOK SECONDS, MAYBE 7 TO 10. TOOK IT, ONCE AGAIN, TO BLEVINS MOTORS, POTSDAM NY AND ONCE AGAIN WAS TOLD THAT THEIR DIAGNOSTIC COMPUTER SAW NO ABNORMALITIES. THIS TIME I ASKED FOR A PRINT OUT OF SAID REPORT AND WAS TOLD THERE WAS NO SUCH THING AS A 'PRINT OUT'. I AM A 100% DISABLED VET WITH A HEAD INJURY AND PTSD. THIS THE SALESMAN WAS NOTIFIED OF THE FIRST THING. I DID NOT MENTION THE PTSD AS IT HAD ALWAYS BEEN MY PROBLEM AND EXPLOSIVE ANGER WAS NEVER PRESENT. THE "INJURY" WAS AFTER MONTHS OF LIES AND 'DIRTY DEALING' FROM THE START THAT THEY FINALLY 'BEAT A PATH' IN MY BRAIN TO THE ANGER PART. IT LED TO MANY VISITS WITH MY VA PSYCHOLOGIST, LOSS OF FRIENDS AS I SEEMED ABNORMALLY CONSUMED WITH MY ILL-TREATMENT BY BLEVINS, WHICH I WAS, AND TOTAL FRUSTRATION THAT I HAD NO RECOURSE VIA THE LAW BECAUSE I COULD "BLOW" AT THE LEAST SLIGHT. I HAVE TO A GREAT DEGREE PUT THE 'PTSD' BACK IN ITS BOX, BUT THE DAMAGE TO WHAT WAS AN ALREADY SLOWLY SLIPPING BRAIN THAT I HAD ACCEPTED, IT TOOK A BIG HIT DAMAGE WISE. I NO LONGER CHECK E'MAIL. [XXX] DAY OR NIGHT. THANKYOU! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

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AT 1:00AM IN THE MORNING OF APRIL 3RD, OUR JEEP GRAND CHEROKEE SLIPPED OUT OF PARK AND ROLLED BACKWARDS THRU OUR GARAGE. BROUGHT THE JEEP TO THE DEALER THE NEXT DAY. AFTER 5 DAYS THEY TALK TO CHRYSLER AND INFORMED US THEY HAD FOUND NO PROBLEMS. ON DECEMBER 25TH AT AROUND 9:00AM THE JEEP WAS AGAIN ON A HILL. WITH THE JEEP RUNNING AND IN PARK, IT CAME OUT OF PARK AGAIN. THIS TIME IT ROLLED ABOUT 50FT DOWN INTO A TREE, CAUSING OVER $ 3,000 IN DAMAGES. (NO AIR BAGS WENT OFF) ON DECEMBER 26TH THE JEEP WAS TOWED DOWN TO THE DEALERSHIP, TO THIS DAY IT STILL SITS. (JANUARY 28TH) CHRYSLER ORDERED AN INSPECTION OF THE JEEP, AND ON JANUARY 16TH SENT US A LETTER STATING "WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DO TO A MANUFACTURING RESPONSIBILITY". AT THIS TIME WE FEEL THE VEHICLE HAS A MAJOR SAFETY HAZARD WITH THE TRANSMISSION. *TR....UPDATED 04/25/16 *BF UPDATED 9/20/2017*CN

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