What 2,367 owners told NHTSA about the 2014 Jeep Grand Cherokee

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. UPON PLACING THE VEHICLE IN PARK, THE DISPLAY PANEL SHOWED THE GEAR IN PARK WHEN THE CONTACT EXITED THE VEHICLE. THE VEHICLE INDEPENDENTLY SURGED FORWARD INTO DRIVE AND CRASHED INTO THE CONTACT'S GARAGE DOOR. THE CONTACT HEARD AN ABNORMAL NOISE AND ENTERED THE VEHICLE TO ENSURE THAT THE GEAR WAS PLACED IN PARK. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

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I DRIVE THE 2014 GR CHEROKEE WITH THE ELECTRONIC GEAR SHIFTER THAT HAS BEEN RECALLED FOR THE SHIFTER NOT ENGAGING ALL OF THE WAY INTO PARK. I HAD THE RECALL 'FIX' DONE A COUPLE OF MONTHS AGO, BUT THEN FOUND OUT FROM THE DEALER THAT THE EMERGENCY BRAKE ONLY ENGAGES IF YOU ATTEMPT TO OPEN ONE OF THE DOORS. ABOUT A WEEK AGO, AFTER PARALLEL PARKING ON A BUSY CITY STREET, I PUT THE CAR IN PARK AND REMAINED IN THE CAR FOR ABOUT ANOTHER MINUTE WHILE FISHING QUARTERS OUT OF MY CUPHOLDER (FOR THE PARKING METER). I ALL OF A SUDDEN FELT LIKE SOMETHING HIT MY CAR, LOOKED UP ONLY TO FIND MY CAR HAD ROLLED BACKWARD INTO THE PARKED CAR BEHIND ME. I HAVE A HUGE BIKE RACK ON THE BACK OF MY JEEP THAT BLOCKS THE REVERSE CAMERA, SO THE AUDIBLE SECURITY ALERT IS ALWAYS ON WHEN THE CAR IS IN REVERSE - THIS ALERT DID NOT COME ON WHILE THE CAR WAS ROLLING BACKWARD, THEREFORE, THE CAR WAS NOT IN REVERSE, BUT RATHER NOT IN PARK ALL OF THE WAY. THANKFULLY THERE WERE NO PEDESTRIANS BEHIND MY CAR, NOR ANY DAMAGE TO EITHER VEHICLE, HOWEVER, IF A PERSON WOULD HAVE HAD THEIR BACK TO ME, I WOULD HAVE CRUSHED THEM BETWEEN THE TWO CARS. MY CAR HAS NOW BEEN AT THE DEALERSHIP FOR 6 DAYS (SECOND TIME FOR SAME ISSUE) AND I'M DEALING WITH CUSTOMER SERVICE DEPARTMENTS WITHIN CHRYSLER/JEEP TO RECTIFY THIS ISSUE SOMEHOW. I WANT EITHER A NEW GEAR SHIFTER THAT IS NOT ELECTRONIC, OR TO GET OUT OF THIS VEHICLE. THIS GEAR SHIFTER IS AN ENORMOUS SAFETY HAZARD. I FEEL LIKE I'M GETTING THE RUN-AROUND, TO SAY THE LEAST, ABOUT A MAJOR RECALL THAT IS THE AUTO MAKERS FAULT, NOT THE CONSUMER. FOR THE RECORD, I HAVE BEEN DRIVING APPROXIMATELY 30 YEARS AND TYPICALLY AVERAGE 20-30K MILES/YEAR. I AM CONSULTING A LAWYER AT THIS POINT.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKING THE VEHICLE, IT ROLLED ON ITS OWN AND STRUCK AND DRAGGED THE CONTACT'S SPOUSE. THE VEHICLE ROLLED TO A DRAINAGE AREA WHERE IT WAS STOPPED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S SPOUSE SUSTAINED A FRACTURED LEFT SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE JERKED FORWARD INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. NO INJURIES WHERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,800.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE STATIONARY, THE VEHICLE REVERSED ON ITS OWN AND STRUCK ANOTHER VEHICLE ACROSS THE STREET. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,697.

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RECALL S27/NHTSA 16V-240 OUR JEEP GRAND CHEROKEE WAS DAMAGED IN A ROLLAWAY ACCIDENT ON MAY 20, 2016 FOR THE SPECIFIC ISSUE RELATED TO THIS RECALL. MY WIFE THOUGHT THE CAR WAS IN PARK AND GOT OUT OF THE VEHICLE. THE VEHICLE THEN PROCEEDED TO ROLL DOWN THE STREET AND INTO THE WOODS. THE INSURANCE ESTIMATE FOR DAMAGE WAS $7,000. LUCKY NO ONE WAS INJURED OR KILLED. I CONTACTED FCA AND THEY SENT OUT A SPECIAL INVESTIGATOR TO LOOK AT THE CAR. I JUST RECEIVED A LETTER FROM FCA SAYING THAT NOTHING WAS WRONG WITH THE CAR. I HAVE TRIED TO REACH OUT TO THE PERSON WHO SENT THE LETTER AND CAN NOT GET A RETURN CALL.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER THE GEAR SHIFTER WAS PLACED INTO THE PARK POSITION WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE INDEPENDENTLY ROLLED BACK WITHOUT WARNING. AS A RESULT, THE VEHICLE STRUCK A BYSTANDER. THE BYSTANDER SUSTAINED ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. PARTS DISTRIBUTION DISCONNECT.

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WAS REVERSING WITH MY SMALL BOAT ATTACHED AT THE LAKE PRIOR TO LAUNCHING. PUT JEEP IN PARK TO STEP OUT AND CHECK HOW MUCH ROOM I HAD. VEHICLE CONTINUED TO REVERSE, KNOCKING ME UNDERNEATH THE OPEN DRIVERS DOOR. STOPPED WHEN IT HIT A TREE ABOUT 10 FEET AWAY. I HAD FRONT TIRE MARK ON MY BACK, PRETTY SCRATCHED UP AND BRUISED, PULLED MUSCLES ETC. VISITED THE DOCTOR FOR A CHECK-UP.

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TRANSMISSION ELECTRONIC SHIFT LEVER. IN APRIL 2015 MY VEHICLE ROLLED INTO A PARKING LOT GUARDRAIL, AFTER I THOUGHT THE SHIFT LEVER WAS IN PARK. THE LEFT FRONT FENDER WAS DAMAGED AND HAD TO BE REPLACED. I FILED A REIMBURSEMENT CLAIM WITH FCA ON 05-27-16 AND WAS RECENTLY DENIED.

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ON 8/3/2015 A EMPLOYEE OF DISCOUNT TIRE OF LAKE WORTH,TX DROVE OUR 2014 JEEP GRAND CHEROKEE LAREDO INTO A CONCRETE POLE. THE EMPLOYEE STATED THAT HE THOUGHT HE WAS IN REVERSE, WHEN IN ACTUALITY THE VEHICLE WAS IN DRIVE. WHEN HE STEPPED ON THE GAS HE DROVE FORWARD INTO A CONCRETE POLE. HIS EXPLANATION AS TO WHY WAS DUE TO THE LAG (OR PING) BETWEEN REQUESTING A COMMAND AND SEEING THE LED SCREEN INDICATE THE SELECTION. MY WIFE AND I HAVE SEEN THIS FIRST HAND, IT IS VERY POSSIBLE TO OVERSHOOT THE INTENDED GEAR, AND TRY AND CORRECT BEFORE THE DISPLAY HAS ACCURATELY INDICATED THE ACTUAL GEAR. ADDITIONALLY THE INDICATION LIGHTS ON THE SHIFTER ARE COVERED BY THE USER HAND WHEN OPERATING. THIS FORCES THE OPERATOR TO STARE AT THE INDICATORS IN THE GAUGE CLUSTER, WHICH AS STATED BEFORE HAVE A NOTICEABLE LAG BETWEEN INDICATIONS. IT IS THE SOFTWARE LAG, AND THE FACT THE SHIFTER ALWAYS SPRINGS BACK TO THE SAME POSITIONS THAT HAS CAUSE CONFUSION. FCA CLEARLY KNEW OF THE ISSUES AS THEY STOPPED PRODUCED THE PIVOTING SHIFTERS FROM 2014-2015. STARTING IN 2016 ALL JEEP GRAND CHEROKEE MODELS HAVE A MECHANICAL SHIFTER THAT MOVED TO DIFFERENT DEDENTS FOR GEAR SELECTIONS. THE ENTIRE SHIFTER ASSEMBLY SHOULD BE REPLACED WITH A MECHANICAL MODEL SUCH AS THE ONES USED IN 2016 AND UP JEEP GRAND CHEROKEES.

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ON THE MORNING OF THURSDAY 3/6/14, AS I WAS LEAVING FOR WORK, I STOPPED MY JEEP GRAND CHEROKEE AT THE END OF MY DRIVEWAY TO PICK UP MY NEWSPAPER. (I THOUGHT) I PUT THE CAR IN PARK AND EXITED MY VEHICLE. AS I WAS PICKING UP THE PAPER, I REALIZED THE CAR WAS ROLLING BACKWARD, DOWN THE REMAINDER OF MY DRIVEWAY AND ACROSS MY CUL-DE-SAC. AS I RAN BESIDE THE CAR I SAW THE CAR WAS IN REVERSE. I WAS CERTAIN I HAD PUT THE CAR IN PARK! REALIZING THAT NOTHING WAS GOING TO STOP THE CAR UNTIL IT HIT SOMETHING (OPTIONS WERE A FIRE HYDRANT OR MY NEIGHBOR'S HOUSE,) I FOOLISHLY ATTEMPTED TO JUMP IN THE CAR TO STOP IT. I MISSED.... BADLY. AFTER TRYING TO JUMP INTO A MOVING VEHICLE AND MISSING, I FELL TO THE STREET. I WAS ON MY BACK. AT THAT MOMENT I KNEW THAT I WAS GOING TO BE RUN OVER. I DID NOT KNOW WHERE I WAS IN RELATION TO THE CAR AND, IN THAT SPLIT SECOND, PREPARED FOR THE WORST. I COUNTED MYSELF "LUCKY" WHEN THE VEHICLE "ONLY" RAN OVER MY LEFT LOWER LEG, ANKLE AND FOOT! THE VEHICLE CAME TO REST, LUCKILY, IN A SNOWBANK ACROSS THE STREET FROM MY HOUSE (PICTURE ATTACHED). AAA WAS CALLED TO PULL THE CAR OFF THE SNOWBANK, AS IT HIGH-CENTERED. I SOUGHT MEDICAL TREATMENT. I HAD A BADLY SPRAINED ANKLE AND DAMAGE TO MY LEFT FOOT ARCH. I HAVE NOT WALKED CORRECTLY SINCE AND CONTINUE TO HAVE PAIN IN THE ARCH OF MY FOOT AND KNEES. WHILE I TOLD MY NEIGHBORS AND CIRCLE OF FRIENDS, I DID NOT NOTIFY MY CAR DEALER AS I THOUGHT THE INCIDENT WAS MY NEGLIGENCE BY NOT PUTTING THE CAR IN PARK. IT HAS ONLY BEEN THROUGH THE RECENT MEDIA THAT I REALIZE THAT I AM ANOTHER VICTIM OF THIS VEHICLE'S GEAR SHIFT DEFECT.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS REVERSING FROM THE DRIVEWAY, HER DOGS WERE BEHIND THE VEHICLE AS A RESULT SHE SHIFTED INTO PART AND EXITED THE VEHICLE. THE VEHICLE THEN ROLLED AWAY AND CRASHED INTO A FENCE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. TWO MONTHS AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER PLACING THE VEHICLE INTO THE PARK POSITION AND ATTEMPTING TO EXIT, THE VEHICLE INDEPENDENTLY ROLLED BACK AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFTER MECHANISM FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE DOOR WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,944.

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MY WIFE PULLED THE CAR INTO A COMMUNITY PARK AND PUT THE JEEP IN PARK AND OPENED THE DOOR TO GRAB HER SONS LOST DOG. NEXT THING SHE KNOWS THE JEEP IS ROLLING, AND PROCEEDS TO RUN HER OVER AND CONTINUES DOWN A SMALL HILL INTO SOME TREES. SHE WAS TAKEN TO THE HOSPITAL VIA A 911 CALL AND WE ARE NOW WAITING FOR RESULTS FROM AN MRI. THIS PROBLEM COULD HAVE KILLED HER IF SHE DIDN'T GET HER HEAD OUT OF THE WAY.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO THE PARK POSITION AND EXITING, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. AS A RESULT, THE VEHICLE ROLLED FORWARD AND CRASHED INTO THE CONTACTS GARAGE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS INSPECTED BY THE MANUFACTURERS ENGINEER BUT THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS UNKNOWN.

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ON AUGUST 19, 2014, I STEPPED OUT OF MY STATIONARY 2014 JEEP GRAND CHEROKEE OVERLAND--BELIEVING I HAD PUT THE VEHICLE IN PARK ON A GENTLE CITY-STREET SLOPE--WHEN IT SUDDENLY MOVED BACKWARD, ROLLING OVER MY LEFT LEG AND SEVERELY DAMAGING MY KNEE, SKIN, ARTERY, AND QUAD MUSCLES. MY WIFE IMMEDIATELY CALLED AN AMBULANCE, WHICH TRANSPORTED ME TO A LOCAL HOSPITAL, WHERE DOCTORS SURGICALLY ATTACHED AN "EXTERNAL FIXATOR" IN THREE PLACES, STABILIZING AND COMPLETELY IMMOBILIZING MY LEG (FOR THE NEXT FIVE WEEKS). AFTER A SECOND SURGERY AND OVER A YEAR OF PAINFUL AND ARDUOUS THERAPY LATER, I CAN NOW WALK WITH A KNEE-BRACE, HALTINGLY AND WITH A NOTICEABLE LIMP . . . ALL DUE TO THE JEEP GRAND CHEROKEE'S TRANSMISSION THAT DOES NOT ACCURATELY INDICATE WHAT GEAR IT IS IN! UNLESS ONE IS CONCENTRATING 100+% OF THE TIME ON THE CONSOLE SHIFTER--AND CONSTANTLY GLANCING AT THE INDICATOR LIGHTS ON THE VEHICLE DASHBOARD--THE DRIVER NEVER KNOWS WHAT POSITION THE JEEP'S TRANSMISSION IS IN! THE SHIFTER ON THE CONSOLE ALWAYS LOOKS EXACTLY THE SAME, NO MATTER WHAT GEAR HAS SUPPOSEDLY BEEN SELECTED. WE HAD NO ABSOLUTELY FOREWARNING OF THE POTENTIAL LIFE-THREATENING PROBLEM INHERENT IN THIS VEHICLE'S DESIGN, AND I CAN ONLY THANK GOD THAT I'M STILL ALIVE TODAY. LAST WEEK WE WERE SURPRISED TO RECEIVE WRITTEN NOTIFICATION FROM FIAT CHRYSLER AUTOMOBILES THAT THE COMPANY AND NHTSA HAD RECALLED 2014 JEEP GRAND CHEROKEES FOR THE SPECIFIC DEFECT DESCRIBED IN MY INCIDENT ABOVE!. (FINALLY! VINDICATION!) THE RECALL NUMBER IS SHOW BELOW, I BELIEVE. FCA VEHICLE RECALL NUMBER: S27 / NHTSA 16V-240

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER LEFT THE VEHICLE RUNNING WITH THE GEAR SHIFTIER IN PARK, THE VEHICLE ROLLED AWAY AND CRASHED INTO A PARKING GARAGE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,514.

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I PARKED MY VEHICLE IN MY DRIVEWAY AND EXITED THE VEHICLE TO ENTER MY HOME. I WAS IN THE HOUSE FOR 5 MINUTES AND HEARD A LOUD CRASH, UPON LOOKING OUT THE WINDOW MY VEHICLE HAD COME OUT OF GEAR AND DROVE ITSELF THROUGH MY GARAGE DOOR DAMAGING THE DOOR, THE FRONT END OF MY JEEP AND MY HARLEY INSIDE THE GARAGE.

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I AM WRITING THIS BECAUSE OF THE RECENT TRANSMISSION SHIFTER RECALL REGARDING MY 2014 JEEP GRAND CHEROKEE. ON APRIL 9, 2015, AT APPROXIMATELY 2:00 A.M., I STOPPED AT THE POST OFFICE TO MAIL A LETTER. I PLACED THE ELECTRONIC VEHICLE GEAR SHIFTER INTO 'PARK'. IT ACTUALLY WENT INTO REVERSE. AS I STEPPED OUT OF THE VEHICLE, MY FOOT BEGAN TO SLIP. I THOUGHT I HAD STEPPED ONTO SOME OIL ON THE PARKING LOT. I PLACED MY OTHER FOOT ONTO THE PAVEMENT TO CATCH MY BALANCE. IT BEGAN TO SLIP, ALSO. IN THE CONFUSION, I WAS UNABLE TO DETERMINE WHETHER THE VEHICLE WAS MOVING FORWARD OR REVERSE. I STILL HAD A HOLD ON THE DOOR AND THE STEERING WHEEL. AS I TRIED TO PULL MYSELF BACK INTO THE VEHICLE, THE STEERING WHEEL TURNED. AT THAT POINT, AND SINCE THE DOOR WAS WIDE OPEN, I DECIDED TO DROP TO THE PAVEMENT TO MOVE AWAY FROM THE MOVING VEHICLE. WHEN I DID, THE FRONT LEFT WHEEL ROLLED OVER MY RIGHT LEG. MY LEG MUST HAVE BEEN IN A FOLDED POSITION. THE WHEEL ROLLED ONTO THE INNER-UPPER PART OF MY LOWER LEG, MISSING THE KNEE, AND OFF THE OUTER-LOWER PART OF MY UPPER LEG. THE PAIN SET IN. I WAS ABLE TO GET UP, CHASE DOWN THE VEHICLE, GET IN, AND STOP IT BEFORE IT CRASHED INTO ANYTHING. I SAT IN THE VEHICLE FOR A WHILE UNTIL SOME OF THE PAIN SUBSIDED A BIT, DROVE BACK TO THE ORIGINAL PLACE AT THE POST OFFICE AND PARKED IT. I LOST THE LETTER I WAS MAILING AND SEARCHED FOR IT. I WENT HOME, TOOK THREE ASPIRIN AND A SHOT OF WHISKEY, AND WATCHED TELEVISION FOR A WHILE UNTIL I COULD SLEEP. THE NEXT DAY AT THE OFFICE, MY ASSISTANT NAMED THE VEHICLE "CHRISTINE". ON APRIL 12, WHILE GETTING READY FOR CHURCH, I NOTICED MY FOOT LOOKED VERY DIRTY. IT WOULD NOT WASH OFF. MY BROTHER WAS VISITING AT THE TIME, SO I ASKED HIM TO TAKE ME TO THE HOSPITAL. THERE WAS LOTS OF SOFT TISSUE TRAUMA, SCARING, AND NERVE DAMAGE. ONE YEAR LATER, THE SCARS AND SOME NUMBNESS REMAIN.

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OUR 2014 JEEP WAS RUNNING AND STATIONARY IN OUR GARAGE WITH MY HUSBAND AND MYSELF BESIDE THE JEEP WHEN IT SHIFTED INTO REVERSE, CRASHING OUT OF OUR GARAGE KNOCKING MY HUSBAND DOWN AND OUT, DRAGGING HIM OUTSIDE. IT HIT NUMEROUS LAWN MOWERS, WHEEL BARROWS AND FINALLY A LARGE TREE BEFORE STOPPING.

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WHILE MY CARS ENGINE WAS RUNNING AND THE TRANSMISSION WAS IN THE PARKED POSITION, I EXITED MY VEHICLE AND I SHUT MY DRIVERS DOOR. I WALKED 30 FT BEYOND REAR OF MY CAR (THREE OTHER PARTIES FOLLOWING ME IN THEIR OWN VEHICLES). WE ALL HAD A DISCUSSION ON EXACTLY WHERE WE WERE GOING. WE WERE ALL FOLLOWING EACH OTHER IN OUR OWN VEHICLES PARKED ALONG SAME SIDE WALK FACING THE SAME DIRECTION. WE HAD ALL EXITED OUR OWN RESPECTIVE VEHICLES AND MET IN THE STREET AND DISCUSSING THE EXACT LOCATION OF WHERE WE WERE GOING. WHILE IN DISCUSSION WITH THE OTHER THREE PARTIES WE ALL NOTICED THAT ALL OF A SUDDEN MY UNOCCUPIED VEHICLE BEGAN TO MOVE IN REVERSE ON ITS OWN. I ATTEMPTED TO CHASE MY VEHICLE DOWN THE ROAD ON FOOT TO OPEN THE DRIVERS DOOR AND SHUT THE CAR OFF. I COULD NOT REACH BEFORE IT HIT AN ON COMING CAR, IT BOUNCED OFF THAT CAR AND PROCEEDED TO REST AGAINST A TREE ON A LAWN DOWN THE STREET ON THE OPPOSITE SIDE OF THE STREET. I NOT ONLY HAVE MYSELF AND THE OTHER THREE PARTIES FOLLOWING ME AS WITNESSES THAT MY VEHICLE MOVED INTO REVERSE AT A MINIMUM OF 30 SECONDS AFTER I HAD EXITED THE VEHICLE AND MOVED ON ITS ON. I ALSO HAVE A WITNESS OF A FIFTH PERSON WHO IS THE PERSON WHOM MY VEHICLE STRUCK THEIR VEHICLE THAT CAN ATTEST TO THIS UNOCCUPIED JEEP HAD MOVED IN REVERSE ON ITS OWN WELL AFTER I EXITED THE VEHICLE WITH ALL DOORS CLOSED ON MY VEHICLE. HOW CAN YOU GET OUT OF A VEHICLE IN REVERSE WITHOUT FIGHTING THE DRIVERS DOOR THAT WOULD KNOCK YOU BACK INTO THE CAR? YOU CANT, THE VEHICLE WOULD HAVE BEEN MOVING BACKWARDS AND THE DRIVERS DOOR WOULD BE PUSHING YOU BACK INTO THE VEHICLE. THIS VEHICLE ON ITS OWN WITH THIS NEW DESIGN ELECTRONIC TRANSMISSION SHIFTED ITSELF INTO REVERSE WELL AFTER I EXITED THE VEHICLE. I HAVE FIVE WITNESSES THAT WILL ATTEST THAT THIS JEEP MOVED ON ITS OWN, UNOCCUPIED, WELL AFTER I EXITED THE VEHICLE OF A MINIMUM OF 30 SECONDS AFTER I HAD EXITED IT.....UPDATED 06/15/16 *BF

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER SHIFTING THE VEHICLE IN PARK AND EXITING, THE VEHICLE ROLLED DOWN THE DRIVEWAY ON ITS OWN AND STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO SHIFT THE VEHICLE TO THE DRIVE POSITION, THE GEAR REMAINED IN NEUTRAL. WHILE DRIVING ON AN INCLINE, THE CONTACT PLACED THE VEHICLE IN DRIVE AND IT BEGAN TO REVERSE WITHOUT WARNING AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/27/16*LJ

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TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE GEAR SHIFTER WAS SHIFTED INTO THE PARK POSITION, THE VEHICLE ROLLED AWAY IN REVERSE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

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I PLACED MY 2014 GRAND CHEROKEE OVERLAND (4 MONTHS OLD 1900 MILES) IN PARK AND LEFT IT RUNNING WHILE EXITING TO GET MY MAIL FROM MY MAILBOX. UPON EXITING, I VALIDATED MY JEEP WAS IN PARK ON THE SHIFTER. IT DID NOT MOVE WHEN I LET OFF THE BREAK (ON COMPLETE LEVEL GROUND), THE BACKUP CAMERA DISPLAY WAS NOT PRESENT, AND THE VEHICLE DID NOT CHIME WHEN EXITING TO SHOW THE VEHICLE WAS STILL IN GEAR. I DID NOT HAVE THE EMERGENCY BREAK ACTIVATED. I WALKED 50 FEET TO MY MAILBOX AS I NOTICED THE VEHICLE WAS ACCELERATING IN REVERSE TOWARDS MY NEIGHBOR'S HOUSE. I RAN AFTER IT AS IT DROVE THROUGH MY NEIGHBOR'S LANDSCAPING AND WAS READY TO RUN INTO HIS GARAGE DOOR. I CAUGHT UP TO THE VEHICLE, JUMPED IN IT SIDEWAYS TO HIT THE BREAK, WAS THROWN OUT OF THE VEHICLE AND IT SLAMMED INTO THE GARAGE DOOR. HAD I NOT PARTIALLY STOPPED THE VEHICLE PRIOR TO FULL IMPACT, THE DAMAGE WOULD HAVE BEEN EVEN EXTENSIVE. LUCKILY I JUST HAD MINOR CUTS AND BRUISES AND NO ONE ELSE WAS HURT, BUT THERE WAS DAMAGE TO THE REAR PASSENGER SIDE BUMPER OF MY JEEP (STRESS MARKS AND PAINT DAMAGE) AND I HAD TO REPLACE MY NEIGHBOR'S FULL GARAGE DOOR. I TOOK MY JEEP INTO MY DEALERSHIP THE NEXT DAY (10/13/14) AND THEY SAID THEY COULD NOT REPEAT THE ISSUE, HOWEVER, THEY HAD TO APPLY A TRANSMISSION SOFTWARE UPDATE THAT CONTROLLED DOWNSHIFTING GEAR RATIOS ABOUT COMING TO A COMPLETE STOP. I FIND THIS IRONIC THIS HAD NOTHING TO DO WITH MY TIMELY TRANSMISSION ISSUE. AS I HAVE SEEN MANY MORE CASES AND NEWS STORIES REPORTED ON THIS ISSUE, I WANTED TO ENSURE I REPORTED MINE TO HELP JEEP TAKE NEEDED ACTION TO PREVENT ANY FURTHER ACCIDENTS OR INJURIES.

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