What 201 owners told NHTSA about the 2014 Hyundai Tucson Hybrid Hev

Catastrophic engine failure While driving at 50 m.p.h. engine failure caused brake failure all electronics failed. Complete engine failure diagnosed by Hyundai dealership. Only inspected by qualified Hyundai mechanics. No warning lamps, no messages. UNKNOWN The contact stated please remove the complaint as it will be revised and resubmitted at the end of my current arbitration during class action period.

NHTSA ODI 11579624

Hyundai Corporate and Bentley Huntsville are refusing to fix faulty engine in vehicle. Bentley Hyundai submitted a fake PA asking for Hyundai Corporation to pay for engine combustion cleaning. Hyundai Corporation and Bentley Hyundai Huntsville Alabama are not honoring extended warranties on known engine failure in their vehicles that are stalling on highways, catching fire and damaging other car parts such as catalytic converter, compressors and rod throwing of engines on highways. This is a danger to consumers and should be addressed.

NHTSA ODI 11575119

Friday [XXX] I was driving my 4 year old to preschool. We were on the highway traveling about 55 mph. Without warning my car engine turned off. After coasting for awhile, because I couldn't pull over due to guardrails, I was able to get to shoulder of road. Vehicle was towed to local chevy dealership with inspection result of seized engine. car is available for inspection at chevy dealer, manufacturer has not inspected yet because I will need to have it towed the 35 miles to their dealership but they are aware of the situation. I didn't notice any symptoms prior to engine failure. This was a very scary situation for me and my child. I was so worried I was going to get hit by a car traveling behind me since my car was slowly coasting in the lane of the traffic and I couldn't get off of the highway right away because of guardrails. Once I could get off the highway, my car could only coast enough to get about 1 foot off of road which caused a hazard to other vehicles, myself, and child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11568855

My car started to slightly jerk when beginning to drive, the next day, while crossing a very busy road, it made a loud clunking noise and harsh jerking. This happened 3 times and then subsided. I took my car to be looked at and was told I needed a brand new transmission. I have 129,000 miles on my car and never had any issues. This makes no sense! It's going to cost me $2300. The sunroof has also stopped working. This is my 3rd Hyundai, I've never had to have my transmission replaced with low miles. I work remote and live in Fl, I drive my car responsibly and never beat on it. I love Hyundai so much and my next car will be a Hyundai, but this is not right and could have caused me great harm when crossing the road. It is currently in the shop at Hyundai New Port Richey, Fl

NHTSA ODI 11566648

The actuator malfunctioned on the back driver side door, and it is not able to be opened from the outside or inside. Poses a safety risk because passengers in the back seat behind the driver would not be able to exit the car quickly in case of emergency. There were no warning lights, went to open the door and it would not open. I have not had it inspected by a dealer. Vehicle is available for inspection if needed.

NHTSA ODI 11556128

Car died on freeway. Hyundai is saying it needs an engine due to recalls not done. hyundai is refusing to fix these three recalls or replace engine we never received notice of these recalls.Car is sitting at dealership hyundai in flint

NHTSA ODI 11551715

See Attached Document

NHTSA ODI 11548367

On September 21, 2023, around 5:15PM, on Long Island (LI) road in the right lane, I was heading to Mastic area. 1.First noticed burning smell mixing unburned fuel from dashboard. 2.After few times, car started knocking which intense over time and left to immediate exit. 3.Then after few min., car’s engine light and motor oil indicator started blinking and immediately proceed to park. 4.Then after car stalled and didn’t get start.

NHTSA ODI 11547346

Took car in back in April 2022 to settle the recall. After servicing the car the abs and two other sensor lights came on, it’s now August 2023 it has less than 100,000 miles and it’s less than 10 years.

NHTSA ODI 11541347

On Monday, August 7, 2023, I was accelerating, using the gear shifter and then went back into automatic-mode and the lights came on and car just stopped. It wouldn't restart - there was no noise, but the battery seemed to be working as the radio, lights, clock, etc. were all working fine. I was travelling at about 40 mph. There was a small shoulder and I was able to pull off, but I wasn't all the way over. A huge storm was about to start and the sky was turning dark. Heavy rain and up to 80 mph gusts of winds. I had my flashers on but it was hard for people to see me. I was afraid someone was going to hit me. My car was towed to the mechanic where they told me the battery had died. I picked it up the next day and began to drive home. Less than two miles away, I was stopped at a red light and when I went to drive again the lights were on and car had stopped. I was able to start it one more time to get it over to the side of the road where it wouldn't start again. This time I was on a 6-lane road during rush hour traffic. The car had to be towed again and I had to call 911 to have a police officer come and set up his car behind me so I wouldn't get hit by the cars speeding by. The next day the mechanic told me that the engine had seized up and my only option was to have the engine replaced which would cost $8,000! The car only has a little over 100,000 miles and has been well taken care of.

NHTSA ODI 11537658

Engine Failure with no warning at all. All recalls were resolved prior to the engine failure. I was on a 4 lane bridge that was 7 miles long over Tampa Bay in heavy traffic. The engine light started flashing, the oil light came on and there was a loud knocking noice. Traffic was going anywhere from 65-75+ MPH. I lost acceleration, had to turn on hazards to try to get over. It’s amazing that we were not rear ended and injured when this happened. The Tucson was running fine prior to the engine failure. The dealer notes display: 99947 - engine failed bearing replaced long block engine and road tested. The engine blew on 5/28/2023. The replacement was completed on Saturday July 1, 2023 when the dealer called to say it was ready. I had 99,947 miles on it and always kept up on maintenance and recalls.

NHTSA ODI 11531534

While passing a vehicle in a passing zone, all of my dash lights came on simultaneously and the engine killed. My fiancee and I were traveling at approximately 57 mph. She was driving and had to try maneuvering safely to the side of the road. We couldn't get it completely past the white line on the shoulder however and put our flashers on to warn other vehicles. Her great uncle Jim picked us up and towed us home on Mother's Day. My vehicle is available for inspection. My fiancee's uncle Dani came to look at it the following weekend and replaced the starter in case that was the issue. That didn't fix the problem. At that time he suspected the engine possibly "froze up". It sat in our yard until we had it towed the following month to a licensed auto repair facility (Dennys Auto in Dresser, Wisconsin). They inspected the vehicle and stated the engine was bad and replacement would cost $6,500+. I have owned this vehicle for 4 months prior to this incident and have put on less than 4,000 miles. I didn't file a police report or file an insurance claim as it was not damaged by an animal or other vehicle. We could have been hit by the car we were passing or any vehicle that drove by us when we were disabled on the side of the road. At this time I don't have any invoices available to upload as my vehicle is still at the auto shop until early next week. I can get statements from all parties involved upon request.

NHTSA ODI 11528603

On November 17, 2022, I purchased a 2014 Hyundai Tucson from Premier Motorcars Inc. located at 3110 W. Tennessee St., Tallahassee, Florida 32304. The vehicle was advertised on their website as available for purchase. When I arrived and inquired about it, I was taken to the back where it appeared to be getting detailed. There was no Buyer’s Guide on any window of the vehicle, anywhere on the vehicle, nor one anywhere in the vehicle. When I asked about it, I was told it was because it had just been used for a trade in, passed inspection, and being considered for purchase by another party. I took it for a test drive and everything appeared to be in good working order so I proceeded with the purchasing process since the salesperson lowered the asking price. Less than four months later, on March 3, 2023, while I was taking my children to school, my check engine and check oil lights came on simultaneously and my vehicle shuttered to a complete stop and would not start. I finally managed to get it to crank and barely made it to a nearby gas station. I had it towed to my mechanic and was told it needed a new engine. My payments for this vehicle commenced in February 2023. I’m financed for a current balance of $12,015.95 that I am still paying $232.00 per month (and $114 per month for auto insurance) for a vehicle that I cannot drive and cannot afford to repair. A repair that I now know is due to a recall issued on February 2, 2022: Manufacturer Recall Number 218/ RECALL CAMPAIGN 218/ NHTSA Recall Number 22V056000 that I was never informed pertained to my vehicle.

NHTSA ODI 11524715

Dec. 14, 2018 while driving 50 M.P.H. my 2014 Hyundai Tucson engine: 2.0-L I4-di with 113,000 miles, made an awful sound then moments later, the car engine lost all power, lights and steering. I nearly crashed my car. I was fortunate not to hit the car in front of me who immediately after my engine failed, suddenly stopped to make a left turn barely missing this car, I then had to correct my skid then make an abrupt 90 right hand turn off the highway and up a steep driveway, praying it was enough of an incline to slow my car bringing my car to a safe stop. Unable to restart the engine, the key having failed to illuminate the engine lights again, I was forced to call and pay for the car towed back to the Laconia, N.H. Hyundai dealer where I purchased the car and within 2,900 miles before the catastrophic engine failure. After five days I called the dealership only to find out then that the Hyundai Tucson's engine was blown and needed to be replaced. I was told there were no new Hyundai engines available, due to thousands of reported engine failures of the Hyundai 2.0 engine and, I would need to purchase a junkyard engine with and pay for another warranty. I can only hope the seriousness of the 2014 Hyundai Tucson catastrophic engine failure hazard convinces the N.H.T.S.A. to force Hyundai USA, 2.0 L I 4 direct injection engine to recall all Tucson models with these motors, joining other 2.0 engines installed in the recalled Santa Fe's and Santa Fe models with the exact same motor in my car.

NHTSA ODI 11515115

I just financed this vehicle with okcarz with in first week I was driving and my car jerked engine light flashing and car won’t accelerate call warranty sent me to a mechanic who only reset my engine light I have video of him saying a code came up and he didn’t change it because it sounded good gave it back and happened a week later on the interstate I could of gotten killed spoke to warranty again sent me back to him for him to tell me that he can’t change what the problem is because okcarz won’t let him he also told me that give my car back in his experience with working for them he’s had to replace engines and it will lock up he told me not to tell them that he told me that they are a scam after leaving the car with him I called warranty and still told them everything he said she replies why is he saying that Instead he should fix the problem if the engine needs replacement I said I don’t know ma'am she calls me 10 minutes later telling me to go pick my car up that they are dropping me from dealing with him and want my to bring it to Nissan dealer in [XXX] upon arrival he doesn’t even speak to me I get my car keys and again he resets my engine light problem isn’t fixed I drive to [XXX] Nissan only from them to tell me they can’t check it until the engine light comes off that I have to drive until it does ridiculous mean while I’m paying 575 car payments week later engine lights back on I report to warranty they tell me I have to pay for diagnostic to find out what’s going on which is over 100$ I am on social security I am disabled my money goes to my car and what’s left is only so much to survive I feel hopeless I spoke to my financial bank they won’t transfer the loan to another car and if I want to trade I have to wait 2 years my car is not drivable and I’m paying for it I told the bank everything all she told me was they will call manager of warranty to call me I left voicemails with warranty still no call it’s been 3 months dealing with this I need help INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11513245

The contact owns a 2014 Hyundai Tucson. The contact stated that the oil warning light was illuminated. The contact then stated every two weeks he had to add two to three quarts of oil and he noticed that a dark gray cloud of smoke came from the tailpipe. The vehicle was taken to the dealer where the oil line was replaced and an oil consumption test was advised however, the test was not performed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 116,000.

NHTSA ODI 11511613

Engine quit working doing 60 MPH on interstate leaving my 20 year old daughter stranded on the side of the road in a remote area. Highway Patrol had to come get her to keep her safe. Hyundai refuses to replace the engine under the Theta engine Judgement as required by law because they state recall 953 was not done but we were never notified, and this page does not indicate there is a 953 open recall on the vehicle.

NHTSA ODI 11508879

As I was driving on 76 in Philadelphia pa my engine seized it wouldn't go over 5mph. I panicked because of the highway I was on that. I put my hazard lights on as I made my way over to the side. My car was towed to the dealership this is the 3rd engine that is being replaced. Th whole dashboard lit up prior to the engine and its still showing no recall on my car. Yet the dealership said its part of it. So now I'm waiting for a new engine once again. I just reached 72,000 miles. They did give me a loaner.

NHTSA ODI 11506347

The contact owns a 2014 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the ABS, DBC, and ESC warning lights illuminated. The vehicle was taken to the dealer. The dealer performed the recall repair under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the failure recurred. The dealer determined that the ABS assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,745.

NHTSA ODI 11506238

2014 Tucson shut down twice while driving on the interstate, loss of power, wouldn't crank., consuming lot of oil constant misfires and has replaced the cat. converters twice. Hyundai has been of no help at this point

NHTSA ODI 11501391

The contact owns a 2014 Hyundai Tucson. The contact stated while driving 70 MPH, the vehicle would not properly accelerate. There was no warning light illuminated. The contact was able to pull over and added oil to the engine. The vehicle was taken to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted but offered no assistance. A case was filed. The failure mileage was 136,000.

NHTSA ODI 11492953

My car stopped abruptly on my way home. Tried to restart the car to no avail. Placed a call to McGovern Hyundai dealership in Leominster Ma and they ask me to hold, They informed me my car is part of a safety recall and needs to be tow over. I did as instructed, McGovern dealership informed they will work it out with Hyundai Motor America. I received two letters in my mail, One for safety recall and they will be fixed at NO CHARGE. Dealership informed me my engine work is not part of a recall and i should pay for the charges. Further checks reveals that my car model, year and make was part of a class action lawsuit which Hyundai settled due to failure of engines.

NHTSA ODI 11492959

The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the TPMS warning light illuminated. The vehicle was taken to the dealer and the TPMS was reset; however, the failure recurred. The dealer confirmed that parts were not yet available to perform the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,252. VIN tool confirms parts not available.

NHTSA ODI 11491647

The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11491123

The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11491160