What 201 owners told NHTSA about the 2014 Hyundai Tucson Fuel Cell

The contact owns a 2014 Hyundai Tucson. The contact stated that the vehicle would not exceed a certain speed and would jerk upon the depression of the accelerator pedal with the check engine warning light flashing on the instrument panel. The contact had taken the vehicle to a dealer where he was given an appointment to have the vehicle serviced but the dealer had not yet inspected the vehicle. The manufacturer had been notified of the failure and the contact was provided a case manager. The vehicle had was not repaired. The failure mileage was approximately 83,000. The vehicle continues to have knock sensor problems as set forth in the recall. The AC no longer blows cool air as well.

NHTSA ODI 11441582

The contact owns a 2014 Hyundai Tucson. The contact stated that while at a stop sign, the vehicle stalled without warning. The vehicle was able to restart after several attempts. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the crankshaft sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The contact mentioned that the vehicle was in limp mode and that the vehicle failed to accelerate. The vehicle was restarted after the vehicle was pushed to the side of the road and the check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the electronic control module software needed to be updated. The vehicle was repaired however, the failure persisted. In addition, the vehicle was towed to the dealer where it was diagnosed that the knock sensor and engine wiring harness needed to be replaced. The manufacturer was notified of the failure and provided the contact a case number. The approximate failure mileage was 85,000.

NHTSA ODI 11441271

Driving 57 mph and a knocking sound then would not go over 30 mph. Had towed to a Hyundai dealership they found metal in oil 9/21/21. Still sitting in Hyundai's lot with no answer of what they are going to do.

NHTSA ODI 11439809

Rear passenger door will not open from inside or out. Door locks appear to be functioning correctly. Cannot remove door panel to repair while door closed.

NHTSA ODI 11426350

Approximately 1 month ago, I was driving on the freeway at 65 mph. suddenly the engine lost power and the knocking began. We took it to the dealership that also has our 2012 Santa Fe, which has been recalled. It has been there for several months. Both vehicles need engine replacement.

NHTSA ODI 11421721

AT THE END ON 2020 THE BACK PASSENGER ON THE LEFT SIDE STOPPED WORKING. THIS DOOR WAS NEVER USED MAYBE ONCE EVERY 6 MONTHS. I LOOKED ONLINE AND SAW A BUNCH OF PEOPLE SAYING THE SAME THING ABOUT THIS MODEL. SINCE THE BACK SEAT AND DON'T USE DIDN'T WORRY TOO MUCH. NOW MY DRIVER SIDE DOOR WON'T OPEN OR CLOSE AND AGAIN YOU SEE DAILY REPORTS ONLINE OF PEOPLE COMPLAINING ABOUT THIS SAME ISSUE. THEY SAID THERE ARE NO RECALLS BUT I DON'T SEE HOW THIS IS NOT A SERIOUS PROBLEM. IF MY CHILD IS IN MY BACKS SEAT AND 2 OF THE DOORS DON'T OPEN IT'S HUGE SAFETY CONCERN IN AN EMERGENCY. MY MAJOR CONCERN IS ANOTHER DOOR GOES OUT AND WERE TRAPPED IN THE CAR. I HAVE NEVER EVER HEARD OF CAR DOOR GOING OUT THAT IS NEVER USED AND SINCE BOTH WENT OUT IT'S VERY CLEAR BASED ON MANY OTHER PEOPLE ONLINE THAT THIS IS A PRODUCT ISSUE WITH THIS MODEL CAR. IF YOU SEARCH ONLINE FOR MY MODEL YOU WILL SEE COUNTLESS PEOPLE WITH THE SAME ISSUE.

NHTSA ODI 11421295

THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE TURNING ON THE VEHICLE OR IDLING, THE VEHICLE MADE AN ABNORMAL SOUND AND WAS NOT OPERATING AS NEEDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND DIAGNOSED THAT THERE WAS NO OIL ON THE DIP STICK AND THE OIL WAS 2 QUARTS LOW. THE MECHANIC PERFORMED A COMPLETE OIL CHANGE HOWEVER, THE VEHICLE STILL CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE IT TO A HYUNDAI DEALER. THE VEHICLE WAS TAKEN TO THE DEALER AND INFORMED THE CONTACT TO CONTINUE TO DRIVE THE VEHICLE UNTIL THE NEXT OIL CHANGE AND NOT TO ADD OIL. THE CONTACT WAS ALSO INFORMED THAT IF THE ENGINE SEIZED, THE VEHICLE WAS COVERED UNDER THE 100,000 MILES WARRANTY. THE VEHICLE WAS THEN TAKEN BACK TO THE INDEPENDENT MECHANIC FOR ANOTHER ROUTINE MAINTENANCE AND A QUART OF OIL WAS ADDED AGAIN. THE CONTACT CONTACTED THE MANUFACTURER AGAIN AND WAS INFORMED THAT A CASE WAS OPENED BUT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WOULD PAY FOR THE DIAGNOSTIC AND REPAIR ONE TIME ONLY BUT THE CONTACT WOULD NEED TO SIGN A LIABILITY WAIVER IF THE DEALER WAS UNABLE TO FIX THE FAILURE THE FIRST TIME. ADDITIONALLY, THERE WOULD NOT BE SECOND GOODWILL REIMBURSEMENT IF THE VEHICLE FAILED AFTER THE FIRST REPAIR. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 67,000.

NHTSA ODI 11417461

DRIVING NORMALLY THEN ALL OF A SUDDEN KNOCKING SOUND FROM THE ENGINE AND CANT GET VEHICLE MOVING AT ATTEMPTED SPEED. VEHICLE SHAKES A BIT, CHECK ENGINE LIGHT COMES ON THEN OIL LIGHT COMES ON.

NHTSA ODI 11415682

I WAS DRIVING MY VEHICLE ON A HIGHWAY , GOING ABOUT 70 MILES AN HOUR. WITHOUT ANY WARNING THE VEHICLE MADE A LOUD NOISE FROM THE ENGINE ALL MY DASH LIGHT CAME ON AND IT DIED. I WAS IN THE CENTER LANE AND MY CAR JUST DIED IT RESTARTED WITH A KNOCKING IN MY ENGINE AND KEPT DYEING. I HAD A 3YR OLD IN THE CAR SEAT AND WAS FORCED TO EXIT THE VEHICLE AND PUSH IT OFF THE ROAD TO SAFETY. THIS VEHICLE ONLY HAS 64000 MILES ON IT AND HAD GOOD CLEAN OIL. I CHECKED BEFORE MY 4 HOUR TRIP .I WAS STRANDED 2 HOURS FROM HOME.THE COMPANY REFUSES TO HONOR THE 100000 MILE WARRENTY BECAUSE I AM THE SECOND OWNER. I STILL OWE 14000 DOLLARS ON THIS VEHICLE.

NHTSA ODI 11405202

THE CAR WILL RANDOMLY ACCELERATE WHEN THE BRAKE PEDAL IS PRESSED. IT HAS HAPPENED TO ME SEVERAL TIMES BUT IT IS RANDOM AND DOESN'T HAPPEN EVERY TIME. IT HAS HAPPENED WHEN SLOWING DOWN GOING DOWN HILLS OR WHEN STOPPING AT A STOP SIGN. WHEN IT HAPPENS MY FOOT IS ALWAYS ON THE BREAK, EITHER SLOWING DOWN OR STOPPING, AND THE VEHICLE IS IN GEAR. THE RPM'S WILL JUMP FROM IDLE TO 3000. THE ONLY WAY I CAN GET IT TO STOP IS BY LETTING OFF THE BREAK AND PRESSING DOWN ON THE BREAK AGAIN, THIS SOMETIMES TAKES A COUPLE TIMES TO GET IT TO STOP. THANKFULLY I HAVEN'T BEEN IN AN ACCIDENT YET BUT IT IS VERY SCARY. I BROUGHT IT TO A DEALERSHIP BUT THEY DIDN'T DO ANYTHING BECAUSE THEY SAID THAT THEY COULDN'T REPLICATE THE PROBLEM. THIS PROBLEM STARTED LESS THAN 2 MONTHS AGO AND HAS HAPPENED AT LEAST A DOZEN TIMES.

NHTSA ODI 11404136

DRIVING 60 MPH DOWN THE HIGHWAY, THE VEHICLE LOST POWER COMPLETELY AND THE ENGINE LIGHT CAME ON. IT HAD TO BE TOWED FROM THE SHOULDER AND THE MECHANIC SAID THE ENGINE WAS CRACKED DESPITE IT'S LOW MILEAGE AND NO WARNING PRIOR TO THE BREAKDOWN, IT ALSO WASN'T DUE FOR AN OIL CHANGE FOR A FEW WEEKS YET. THE DAY IT BROKE DOWN WAS POURING RAIN SO I WAS UNABLE TO SEE ANY POSSIBLE OIL OR OTHER LIQUID LEAKING OUT DUE TO THE WEATHER.

NHTSA ODI 11402734

TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE ABRUPTLY STALLED CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE STEERING WHEEL. DURING THE INCIDENT THE DRIVER SUSTAINED A HEAD INJURY WHICH DID NOT REQUIRE MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER GARVEY HYUNDAI LOCATED AT 257 DIX AVE #1, QUEENSBURY, NY 12804 WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000. *DT*DT*JB

NHTSA ODI 11402559

I WAS COMING HOME FROM WORK FRIDAY NIGHT AND WAS ALMOST HOME AND LOST POWER . IT SPUTTERED AND WHEN I PULLED INTO PARKING LOT IT STARTED TO KNOCK. I TURNED OFF ENGINE.CHECKED THE NEXT DAY AND I HAD NO OIL AND NEVER GOT ANY WARNING SIGNS ON THE DASH THE DRIVE WAS AN EXPRESSWAY RIDE 65 MPH. I JUST CHECKED THE OIL 1 WEEK BEFORE THIS HAPPEN NOT REALLY HAPPY WITH WHAT HAPPENED AND IT SEEMS LIKE THIS COMPLAINT HAPPENS ALOT AND I HOPE THINGS TURN OUT GOOD

NHTSA ODI 11388525

WHILE DRIVING ON THE EXPRESS WAY AT AROUND 60MPH WITH MY WIFE AND CHILDREN IN THE CAR THE CAR SUDDENLY DROPPED TO 40MPH AND THE ENDING STARTED TO CLICK. LUCKILY, NO ONE WAS BEHIND US AND WE WERE ABLE TO EXIT THE FREEWAY SAFELY. THIS IS APPARENTLY A KNOWN ISSUE THAT I WAS NOT MADE AWARE OF.

NHTSA ODI 11388574

ELECTRIC WINDOWS IN THE CAR ARE A SAFETY HAZARD. I HAVE REPLACED BOTH FRONT AND BACK OF THE PASSENGER SIDE WINDOW SWITCHES BECAUSE THEY DO NOT ALLOW THE WINDOW TO GO UP OR DOWN. I TOOK IT IN FOR ONE WINDOW THAT WOULD NOT GO UP AND DOWN AND ABOUT A MONTH LATER THE SECOND WINDOW WENT. I AM KNOWING THAT IN THE FUTURE I WILL HAVE TO REPLACE THE OTHER TWO AS WELL. THIS CAN CAUSE A SERIOUS PROBLEM IF THERE IS AN ACCIDENT AND THE OCCUPANTS NEED TO OPEN WINDOWS TO GET OUT OF THE CAR. I AM SHOCKED THAT THERE IS NO RECALL TO FIX WHAT EVER ELECTRICAL ISSUE THERE MIGHT BE WITH THE WINDOWS. I JUST CAN'T FATHOM THAT TWO WINDOWS WOULD HAVE THE SAME PROBLEM WITHIN MONTHS OF EACH OTHER.

NHTSA ODI 11378234

ENGINE STARTED KNOCKING AND VEHICLE WENT INTO LIMP MODE AS MY DAUGHTER LEFT HIGHWAY FOR HER EXIT . WHEN HYUNDAI ATTEMPTED TO REPLACE ENGINE, DISCOVERED 4WD TRANSFER CASE SEIZED INTO TRANSMISSION PREVENTING REMOVAL OF ENGINE, REPLACED ENGINE ,TRANSMISSION, AND TRANSFER CASE. THIS IS THE SAME ENGINE IN THE SANTA FE , AND SONATA WHICH WAS RECALLED. HYUNDAI IS STILL REFUSING TO EXTEND THE RECALL TO THE TUCSON TOO. SO OWNERS ARE NOT ENTITLED TO THE EXTENSION ON THE EXTENDED WARRANTY. DUE TO THEM NOT WANTING ANYBODY TO KNOW ABOUT THIS DEFECT IN THE MOTORS THAT THE TUCSON SHARE WITH THEIR OTHER MODELS. THE GOVERNMENT SHOULD OF STEPPED UP AND MADE HYUNDAI HONOR THE EXTENSION TO INCLUDE THE TUCSON MODEL TOO. FOR ALL TUCSON OWNERS ARE LEFT IN THE COLD WITH A VEHICLE WORTH [XXX] SINCE THEY ARE STILL HAVING MORE PROBLEMS WITH THIS 2.4L MOTOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11364588

MY FIANC WAS ON HIS WAY TO WORK WHEN ALL OF A SUDDEN THE CAR STARTS TO STALL. IT PUT HIM IN A VERY DANGEROUS SITUATION AS HE HAS JUST CROSSED OVER A BRIDGE. THIS COULD HAVE CAUSE A CAR ACCIDENT. AFTER THIS HAPPENED THE OIL PRESSURE LIGHT COMES ON AND ALSO THE CHECK ENGINE LIGHT, AND THE ENGINE STARTS MAKING KNOCKING NOISE. WE HAVE KEPT UP WITH OIL CHANGES AND MAINTENANCE, SO WHY THIS HAPPENED IS JUST UNEXPLAINABLE TO US. ALSO OUR CAR ONLY HAS 65,893 MILES ON IT. SO JUST HOW CAN THIS HAPPEN? SO WE BROUGHT IT TO MULTIPLE DEALERSHIPS AND THEY SAID IT NEEDS A NEW ENGINE, SOMETHING YOU DEFINITELY NEVER WANT TO HEAR.

NHTSA ODI 11355705

MY CAR WILL NOT SHIFT OUT OF PARK. I WAS GETTING GAS AND WHEN I STARTED THE CAR I COULD NOT MOVE IT OUT OF PARK. I CHECKED THE MANUAL AND FOLLOWED THE INSTRUCTIONS TO PRESS THE SHIFT LOCK SYSTEM AND THEN IT MOVES OUT OF PARK. IF I PUT IT BACK IN PARK IT LOCKS AGAIN. IT WAS RUNNING FINE NO ISSUES PRIOR. I KNOW THERE WERE RECALLS FOR MY CAR SO AM WORRIED THIS IS A HUGE SAFETY ISSUE FOR MYSELF AND CHILDREN.

NHTSA ODI 11342724

2014 HYUNDAI TUSCON HAD ENGINE REPLACED & STILL BURNING OIL EMITTING BLUE SMOKE & KNOCKING. DEALERSHIP & HYUNDAI CORP HAVE BEEN NOTIFIED & HAVE YET TO FIX THE PROBLEM.

NHTSA ODI 11318312

TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE, VIBRATE AND RATTLE. ALSO THE TRANSMISSION WOULD HESITATE TO SHIFT GEARS AND SMOKE WAS PRESENT COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE DEALER PHILPOTE HYUNDAI (1900 US HWY 69, NEDERLAND TX) WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED BUT THE FAILURE REOCCURRED. THE MANUFACTURER CASE [XXX)]WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,400. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

NHTSA ODI 11303065

AS I'M DRIVING ON THE HIGHWAY, I HEAR A STRANGE SOUND FROM THE ENGINE. I LOOK AT THE DASH BUT WARNING LIGHTS ARE ON. I START MAKING MAY WAY TO THE RIGHT LANE TO EXIT THE HIGHWAY, BUT THE CAR STARTS TO SLOW. I LOOK AT THE DASH AGAIN AND THE LOW OIL LIGHT AND CHECK ENGINE LIGHT ARE ON. I MAKE MY WAY TO THE SHOULDER AND THE CAR COMPLETELY STARTS RUNNING. SHORTLY AFTER, A TOW TRUCK TAKES THE CAR TO A NEARBY MECHANIC SHOP. THE NEXT DAY, THE MECHANIC TELLS THE HYUNDAI TUCSON THREW A ROD AND THE ENGINE IS DESTROYED. THE MECHANIC SAYS HE HAS SEEN THIS BEFORE. I'VE FOUND SEVERAL COMPLAINTS ABOUT THE SAME THING. THIS IS A DANGEROUS ISSUE AND IT IS UNFAIR TO CONSUMERS. THE 2014 HYUNDAI TUCSON HAS ONLY 85,602 MILES ON IT.

NHTSA ODI 11300681

I GOT MY 2014 HYUNDAI TUCSON NEW, ON NOVEMBER 1,2019 AT 96K MILES, IT DIED WHILE I WAS DRIVING IT! I HAD JUST EXITED THE 70 MPH HIGHWAY AND WAS ON THE SIDE STREET GOING 40 MPH. THIS ENGINE IS THE THETA 2 THAT HAS BEEN RECALLED IN MILLIONS OF OTHER VEHICLES FOR CATCHING ON FIRE AND/OR DYING. I HAD IT TOWED TO HYUNDAI AND THEY TOLD ME THAT I NEED A NEW ENGINE AND THAT IT WILL BE UNDER WARRANTY DUE TO THE INSIDE OF THE ENGINE HAVING METAL SHAVINGS ALL IN IT. I HAVE BEEN WAITING FOR OVER 2.5 MONTHS FOR MY CAR TO BE FIXED BECAUSE ALL OF THE PARTS THAT THEY NEED ARE BACK ORDERED. THEY HAVE NO ESTIMATED TIME OF COMPLETION FOR ME. I AM STUCK PAYING MY CAR PAYMENT ON THE CAR THAT I CAN'T EVEN DRIVE.

NHTSA ODI 11300687

WHILE TRAVELING 67 MPH ON AN INTERSTATE, VEHICLE COMPLETELY SHUT DOWN AND ENGINE LOCKED UP. IT IS A 2014 WITH ONLY 81,000 MILES ON IT?

NHTSA ODI 11282217

WAS DRIVING THE CAR ON THE HIGHWAY. NO SAFETY LIGHTS CAME ON. ENGINE STARTED SHAKING AND CAR STOPPED. WAS TOWED AND AT FIRST TOLD THERE WAS NO OIL IN THE ENGINE, BUT UPON FURTHER INSPECTION, WAS TOLD THAT THERE WAS OIL. IT WAS AN 'ENGINE MALFUNCTION '

NHTSA ODI 11277382

TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ENGINE SHOOK AND FAILED WILL DRIVING. THE VEHICLE WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY HAD SEEN THE FAILURE BEFORE WITH THE SAME MAKE AND MODEL VEHICLES. THE VEHICLE WAS TOWED TO RIVERHEAD HYUNDAI (1800 OLD COUNTRY RD, RIVERHEAD, NY 11901, (631) 369-0600) TO BE DIAGNOSED, BUT THE RESULTS WERE PENDING. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 78,000.

NHTSA ODI 11270824