What 201 owners told NHTSA about the 2014 Hyundai Tucson Fuel Cell

Took car in back in April 2022 to settle the recall. After servicing the car the abs and two other sensor lights came on, it’s now August 2023 it has less than 100,000 miles and it’s less than 10 years.

NHTSA ODI 11541347

On Monday, August 7, 2023, I was accelerating, using the gear shifter and then went back into automatic-mode and the lights came on and car just stopped. It wouldn't restart - there was no noise, but the battery seemed to be working as the radio, lights, clock, etc. were all working fine. I was travelling at about 40 mph. There was a small shoulder and I was able to pull off, but I wasn't all the way over. A huge storm was about to start and the sky was turning dark. Heavy rain and up to 80 mph gusts of winds. I had my flashers on but it was hard for people to see me. I was afraid someone was going to hit me. My car was towed to the mechanic where they told me the battery had died. I picked it up the next day and began to drive home. Less than two miles away, I was stopped at a red light and when I went to drive again the lights were on and car had stopped. I was able to start it one more time to get it over to the side of the road where it wouldn't start again. This time I was on a 6-lane road during rush hour traffic. The car had to be towed again and I had to call 911 to have a police officer come and set up his car behind me so I wouldn't get hit by the cars speeding by. The next day the mechanic told me that the engine had seized up and my only option was to have the engine replaced which would cost $8,000! The car only has a little over 100,000 miles and has been well taken care of.

NHTSA ODI 11537658

Engine Failure with no warning at all. All recalls were resolved prior to the engine failure. I was on a 4 lane bridge that was 7 miles long over Tampa Bay in heavy traffic. The engine light started flashing, the oil light came on and there was a loud knocking noice. Traffic was going anywhere from 65-75+ MPH. I lost acceleration, had to turn on hazards to try to get over. It’s amazing that we were not rear ended and injured when this happened. The Tucson was running fine prior to the engine failure. The dealer notes display: 99947 - engine failed bearing replaced long block engine and road tested. The engine blew on 5/28/2023. The replacement was completed on Saturday July 1, 2023 when the dealer called to say it was ready. I had 99,947 miles on it and always kept up on maintenance and recalls.

NHTSA ODI 11531534

While passing a vehicle in a passing zone, all of my dash lights came on simultaneously and the engine killed. My fiancee and I were traveling at approximately 57 mph. She was driving and had to try maneuvering safely to the side of the road. We couldn't get it completely past the white line on the shoulder however and put our flashers on to warn other vehicles. Her great uncle Jim picked us up and towed us home on Mother's Day. My vehicle is available for inspection. My fiancee's uncle Dani came to look at it the following weekend and replaced the starter in case that was the issue. That didn't fix the problem. At that time he suspected the engine possibly "froze up". It sat in our yard until we had it towed the following month to a licensed auto repair facility (Dennys Auto in Dresser, Wisconsin). They inspected the vehicle and stated the engine was bad and replacement would cost $6,500+. I have owned this vehicle for 4 months prior to this incident and have put on less than 4,000 miles. I didn't file a police report or file an insurance claim as it was not damaged by an animal or other vehicle. We could have been hit by the car we were passing or any vehicle that drove by us when we were disabled on the side of the road. At this time I don't have any invoices available to upload as my vehicle is still at the auto shop until early next week. I can get statements from all parties involved upon request.

NHTSA ODI 11528603

On November 17, 2022, I purchased a 2014 Hyundai Tucson from Premier Motorcars Inc. located at 3110 W. Tennessee St., Tallahassee, Florida 32304. The vehicle was advertised on their website as available for purchase. When I arrived and inquired about it, I was taken to the back where it appeared to be getting detailed. There was no Buyer’s Guide on any window of the vehicle, anywhere on the vehicle, nor one anywhere in the vehicle. When I asked about it, I was told it was because it had just been used for a trade in, passed inspection, and being considered for purchase by another party. I took it for a test drive and everything appeared to be in good working order so I proceeded with the purchasing process since the salesperson lowered the asking price. Less than four months later, on March 3, 2023, while I was taking my children to school, my check engine and check oil lights came on simultaneously and my vehicle shuttered to a complete stop and would not start. I finally managed to get it to crank and barely made it to a nearby gas station. I had it towed to my mechanic and was told it needed a new engine. My payments for this vehicle commenced in February 2023. I’m financed for a current balance of $12,015.95 that I am still paying $232.00 per month (and $114 per month for auto insurance) for a vehicle that I cannot drive and cannot afford to repair. A repair that I now know is due to a recall issued on February 2, 2022: Manufacturer Recall Number 218/ RECALL CAMPAIGN 218/ NHTSA Recall Number 22V056000 that I was never informed pertained to my vehicle.

NHTSA ODI 11524715

Dec. 14, 2018 while driving 50 M.P.H. my 2014 Hyundai Tucson engine: 2.0-L I4-di with 113,000 miles, made an awful sound then moments later, the car engine lost all power, lights and steering. I nearly crashed my car. I was fortunate not to hit the car in front of me who immediately after my engine failed, suddenly stopped to make a left turn barely missing this car, I then had to correct my skid then make an abrupt 90 right hand turn off the highway and up a steep driveway, praying it was enough of an incline to slow my car bringing my car to a safe stop. Unable to restart the engine, the key having failed to illuminate the engine lights again, I was forced to call and pay for the car towed back to the Laconia, N.H. Hyundai dealer where I purchased the car and within 2,900 miles before the catastrophic engine failure. After five days I called the dealership only to find out then that the Hyundai Tucson's engine was blown and needed to be replaced. I was told there were no new Hyundai engines available, due to thousands of reported engine failures of the Hyundai 2.0 engine and, I would need to purchase a junkyard engine with and pay for another warranty. I can only hope the seriousness of the 2014 Hyundai Tucson catastrophic engine failure hazard convinces the N.H.T.S.A. to force Hyundai USA, 2.0 L I 4 direct injection engine to recall all Tucson models with these motors, joining other 2.0 engines installed in the recalled Santa Fe's and Santa Fe models with the exact same motor in my car.

NHTSA ODI 11515115

I just financed this vehicle with okcarz with in first week I was driving and my car jerked engine light flashing and car won’t accelerate call warranty sent me to a mechanic who only reset my engine light I have video of him saying a code came up and he didn’t change it because it sounded good gave it back and happened a week later on the interstate I could of gotten killed spoke to warranty again sent me back to him for him to tell me that he can’t change what the problem is because okcarz won’t let him he also told me that give my car back in his experience with working for them he’s had to replace engines and it will lock up he told me not to tell them that he told me that they are a scam after leaving the car with him I called warranty and still told them everything he said she replies why is he saying that Instead he should fix the problem if the engine needs replacement I said I don’t know ma'am she calls me 10 minutes later telling me to go pick my car up that they are dropping me from dealing with him and want my to bring it to Nissan dealer in [XXX] upon arrival he doesn’t even speak to me I get my car keys and again he resets my engine light problem isn’t fixed I drive to [XXX] Nissan only from them to tell me they can’t check it until the engine light comes off that I have to drive until it does ridiculous mean while I’m paying 575 car payments week later engine lights back on I report to warranty they tell me I have to pay for diagnostic to find out what’s going on which is over 100$ I am on social security I am disabled my money goes to my car and what’s left is only so much to survive I feel hopeless I spoke to my financial bank they won’t transfer the loan to another car and if I want to trade I have to wait 2 years my car is not drivable and I’m paying for it I told the bank everything all she told me was they will call manager of warranty to call me I left voicemails with warranty still no call it’s been 3 months dealing with this I need help INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11513245

Engine quit working doing 60 MPH on interstate leaving my 20 year old daughter stranded on the side of the road in a remote area. Highway Patrol had to come get her to keep her safe. Hyundai refuses to replace the engine under the Theta engine Judgement as required by law because they state recall 953 was not done but we were never notified, and this page does not indicate there is a 953 open recall on the vehicle.

NHTSA ODI 11508879

As I was driving on 76 in Philadelphia pa my engine seized it wouldn't go over 5mph. I panicked because of the highway I was on that. I put my hazard lights on as I made my way over to the side. My car was towed to the dealership this is the 3rd engine that is being replaced. Th whole dashboard lit up prior to the engine and its still showing no recall on my car. Yet the dealership said its part of it. So now I'm waiting for a new engine once again. I just reached 72,000 miles. They did give me a loaner.

NHTSA ODI 11506347

2014 Tucson shut down twice while driving on the interstate, loss of power, wouldn't crank., consuming lot of oil constant misfires and has replaced the cat. converters twice. Hyundai has been of no help at this point

NHTSA ODI 11501391

The contact owns a 2014 Hyundai Tucson. The contact stated while driving 70 MPH, the vehicle would not properly accelerate. There was no warning light illuminated. The contact was able to pull over and added oil to the engine. The vehicle was taken to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted but offered no assistance. A case was filed. The failure mileage was 136,000.

NHTSA ODI 11492953

My car stopped abruptly on my way home. Tried to restart the car to no avail. Placed a call to McGovern Hyundai dealership in Leominster Ma and they ask me to hold, They informed me my car is part of a safety recall and needs to be tow over. I did as instructed, McGovern dealership informed they will work it out with Hyundai Motor America. I received two letters in my mail, One for safety recall and they will be fixed at NO CHARGE. Dealership informed me my engine work is not part of a recall and i should pay for the charges. Further checks reveals that my car model, year and make was part of a class action lawsuit which Hyundai settled due to failure of engines.

NHTSA ODI 11492959

The engine malfunctioned within the first 8 months of me purchasing the vehicle. It just randomly stopped working one day. The dealership was able to succesfully replace the engine under warranty (at least that’s what they told me they did) however, the same issue arose another 8 months later. I’ve done everything I needed to do as far as getting the oil changed and maintaining the vehicle. The engine light would repeatedly flash on and off so I assumed it was a malfunction because I just had the engine replaced. I took it to a local mechanic to get evaluated and they determined the engine was really bad and needed to replaced again. I reached back out to the dealership to notify them and they reached out to my extended warranty company. The extended warranty company denied my claim stating it is not covered due to the engine causing the insides of the vehicle to melt. Now I have a car that I am unable to drive due to no fault of my own.

NHTSA ODI 11490909

Car keeps throwing "P1326 glow relay short circuit" code. This is the 3rd time it has happened in 3 weeks of driving it. Engine power is limited, engine is knocking and squealing, wheels are locking up while driving, engine keeps dieing while actively moving and accelerator is pressed. Just purchased the car in used market with 105k on odometer. At time of purchase dealer indicated the they had to put a new top end into engine to get it to run. This car is the most expensive LEMON I have ever encountered!

NHTSA ODI 11490789

2014 Hyundai Tucson bought used with 20,781 original miles in November 2021, thru an estate sale. On December 01, 2021, took the vehicle to dealer for analysis on an engine knocking noise that would not go away by driving it. I then researched the problem on the internet, and read these Hyundai engines had bad engine manufacturing defects, and regularly had engine failures, with some blowing a hole thru the engine block a causing fires. After tests at the dealer, they stated it had “past” the engine knock noise test and I could bring in back at a later date for another test. They stated they could not do anything with it passing the noise test. I told him I could not use a car that was defective and not safe. I told him I knew Hyundai had settled engine failure lawsuits. No other attempts or offer was made. On 02/23/22, I took the vehicle to the dealer again for another engine knock noise test. I believed the noise was now louder and stronger. After being tested again, the dealer stated it past the test again, and they could not replace the engine without a failed test. The dealer stated to come back when it fails or makes a really loud knocking noise. I told him I did not want it to blow up on me or make me cause an accident on the freeway before they would act. They stated it needed to fail the noise test. I told them I did not like this at all. Was told to keep using it until it failed. On 09/22/22, I spoke to the dealer representative in person. He was very busy, I asked him to keep my engine noise case open on my car, as it was still making a loud knocking noise. He stated it was closed now. He offered no other further assistance on my problem, and started to talk to some else. I felt I was just blown off. Now, I guess they want the engine to blow up before any thing is done to fix it. I further believe they don’t care if it causes an accident. Even though they know of the problem of engine defects, they refuse to just fix it with another engine.

NHTSA ODI 11486166

The car randomly decelerates. Driving in traffic at 55 miles and hour and car drops to 35 mph without warning. Puts the driver and passengers at risk of being rear-ended/ or having an accident. The car will also does not accelerate properly. Puts the driver and passengers at risk of being rear-ended/ having an accident. Check engine light comes on. Take car to dealership. They take a month or so to fix. The car drives normal for a month or two and then the problem repeats. This problem repeatedly puts peoples lives at risk. The car is in the shop for the 6th time in two years. Dealer has replaced NOX sensor over and over. Downloaded new software. Offered to clean the gas tank. (rip off) Internet has this problem identified over and over. why is there no recall for something that is going to get someone killed.

NHTSA ODI 11481204

The contact owns a 2014 Hyundai Tucson. The contact referenced NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact stated on several occasions, when the brake pedal was depressed, he had to apply pressure for the vehicle to stop. The contact also stated that when the brake pedal was depressed, his wife heard a rattling noise and the vehicle started to shake when all the warning lights illuminated. The vehicle was not diagnosed. The dealer was notified of the failure but informed the contact that there was no recall affiliated with his VIN. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000

NHTSA ODI 11480203

On 7/29/2022 we took a trip with a 2014 Tuscan from from Boise Idaho to Worland WY. About 2 hours past Pocatello in a town called Kemmerer Wyoming the vehicle started to knock in the engine. As this happened the Vehicle started to derate its self from 80 MPH to 50mph and wouldn't accelerate past 1500RPMs. We pulled over and checked the oil and found metal on the rag used to check the oil. Ran a code reader and it read P1326. That means The Knock Sensor Detection System is tripped. In 2020 they fixed the sensers on most vehicles using the GDI engine because they would have a faulty trip. The tell tale sign that it wasn't a faulty senser was the engine knock and metal in the oil. We drove two hours the night before and didn't notice anything out of the ordinary. I would get oil changes every 3k to 5k miles. I checked fluids the night before when I left Boise. This issue came up with no warning. Turns out Hyundai has a life time warrantee on the GDI engine because they have major problems. They was a 1 Billion Dollar Law Suit against Kia/ Hyundai for issues during the manufacturing. This issue applies to the Hyundai Sonata, Santa Fe, Tucson and Kia Optima, Rio ,Sorento ,Soul and Sportage. Make sure to call Hyundai/Kia and they should replace the engine free of charge or give you a option to trade even if you DO NOT have a warranty. I attached a link that should prove to be helpful in researching this issue. https://www.safetyresearch.net/hyundai-kias-billion-dollar-engine-problem-that-broke-the-nhtsa-civil-penalty-barrier/

NHTSA ODI 11477265

I received a recall letter in the mail regarding the knowck sensor software. I took the my vehicle to the dealership on 11/09/2021, and the service center technician did an update on a code. On 01/19/2022. I was driving back to work at a rate of speed of 25 mph, when my engine light began to flash, my cars speed dropped to 15 mph and it wouldn't accelerate above that speed. I looked at the cars manual and it stated do not drive the car. I called a towing company and had it taken to Greenway Hyundai of the Shoals in Tuscumbia, Alabama. The dealership kept my car from 01/19/2022 until 02/07/2022 without a loaner or an update. The changed code p1326. 2 other incidents occured an no remedy. I am afraid to drive my car.

NHTSA ODI 11474068

The first time while driving my engine seized on my 2014 hyundai tucson I had a loaner from the dealership for almost a year. They were waiting for a new engine to come from Korea to California to Pennsylvania. The second time while driving the car got extremely hot and oil was squinting everywhere the third time a recall on the engine they took my car feb 25, 2022 it sat at the dealership for almost 6 months telling me my Vin was taking off the recall list I packed my suv up 2 days. It went on silent came out so horribly loud, it was hot from behind and the side. The cR is not save to drive the man working there said so.i have been dealing with hyundai America internal affairs since feb. Now I have a lawyer. This is so messed up

NHTSA ODI 11472180

While driving down road the engine just quit running. There has been an issue with this type of engine in the past that I was not told about. It's the 2.0 and 2.4 theta engine that's equipped in this year model Hyundai. By the engine just quit running it could have been ending up fatal but thankfully it wasn't.

NHTSA ODI 11470392

The contact owns a 2014 Hyundai Tucson. The contact stated that while her husband was driving approximately 10 MPH, the engine seized and the vehicle inadvertently lost motive power and stalled. The driver pulled safely to the side of the road. There were unknown warning lights illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure. The dealer informed the driver that there was a part installed in the vehicle that electrically shut down the vehicle. The engine was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.

NHTSA ODI 11469833

I financed my 2014 Hyundai Tucson in March of 2022 on June 9 2022 while driving down the road the engine just quit. I took it to a mechanic that advised me that the engine seized. Luckily I wasn't going fast or on main highway because that could have been fatal.

NHTSA ODI 11468810

The contact owns a 2014 Hyundai Tucson. The contact stated that upon checking the oil, the oil level was very low. The check oil light was illuminated. The vehicle was taken to the local dealer and was diagnosed with excessive oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 79,000.

NHTSA ODI 11467193

The contact owned a 2014 Hyundai Tucson. The contact stated while driving approximately 25 MPH, the vehicle began to smoke from under the hood and out through the grill. The contact was able to pull over safely. The contact stated no warning light was illuminated. The contact said that the vehicle smoke was heavy but the vehicle was not on fire. The contact had the vehicle towed to her residence. The contact attempted to start the vehicle and the engine was not functioning. Neither the instrument panel lights nor the interior lights functioned as needed. The contact had not taken the vehicle to a dealer. The vehicle had not been diagnosed or repaired. The contact had received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 104,000.

NHTSA ODI 11465208