What 741 owners told NHTSA about the 2014 Hyundai Sonata

Engine light is blinking and put safety of my family in danger. I called the close Huyndai dealer also I have a case number. However, it takes forever for them to answer. I only have this car. I am driver and this how I make living. I have no choice in driving this recall vehicle and kill my self and my family. No body care!

NHTSA ODI 11667606

Hyundai Motors fails to sympathize with their customers. I bought a Hyundai Sonata 2014 which caught a fire on October 9th 2019. Hyundai finally conversated me for the car in how much it was worth $4,150.60 on March 20th 2024 and not for punitive damages. I feel they are very unfair and I need my punitive damages I lost a lot not only a car but my job as well. My livelihood and transportation on top of that. And I need help to recover my punitive damages.

NHTSA ODI 11586090

With the 2014 Hyundai Sonata GLS off and onto a tow truck, it spontaneously burst into flames and the eventual total loss of the vehicle. The 2014 Hyundai Sonata GLS need to be added to the notice to Hyundai consumers in the Hyundai 251 recall.

NHTSA ODI 11559742

Incident date 07/04/2023 Incident place I-405 exit WA-522 Incident total engine, car system completely off, brakes won't work Traveling with whole family complete car system failure, had to drive to side road hitting bushes and trees in order to get the car stopped State patrol arrived at the scene, assisted getting towing Everything turned off while on freeway to direction to the two/three lane bridge had to quickly take any exit in order to avoid the freeway bridge I repeat again Total Engine & System failure, Brakes won't work at all while system is dead

NHTSA ODI 11554647

The contact owned a 2014 Hyundai Sonata. The contact stated that while in an undisclosed store, she was notified by the store P.A. giving a description that her vehicle was on fire. The contact stated that after she exited the store, she noticed that her vehicle was inflamed from the front end of the vehicle to the rear of the vehicle. No injuries were sustained. No medical attention was required. The fire department was notified, and the fire was extinguished. The contact stated that she was informed by the fire department that the origin of the fire was engine-related. A police and fire report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. Additionally, the contact stated that a year ago she had received the NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The contact stated that the vehicle was taken to the dealer where the engine was replaced, and the recall was completed. The dealer nor the manufacturer were notified of the failure. The failure mileage was unavailable.

NHTSA ODI 11547946

The contact owned a 2014 Hyundai Sonata. The contact stated while driving 70 MPH, the contact noticed smoke coming from the front and the rear of the vehicle followed by flames. The contact was not able to stop the vehicle and had to jump out to exit. The vehicle drove off to the side of the road where it came to a complete stop and burned bushes that were on the side of the road. The fire department was able to extinguish the fire. A police report was filed. The contact suffered a fractured left arm and bruising on the left rib which required medical attention. The vehicle was towed to the contact's home and was deemed totally destroyed by the insurance company. The contact stated that the engine of the vehicle was replaced due to a recall under the VIN. The manufacturer was not notified of the failure. The failure mileage was 119.000. The VIN was not available.

NHTSA ODI 11533257

Vehicle caught fire.

NHTSA ODI 11511463

The contact owned a 2014 Hyundai Sonata. The contact stated there was play in the steering wheel while driving at various speeds. The vehicle was taken to the dealer where an unknown repair was completed. Additionally, the contact stated that the vehicle made abnormal sounds while driving. The vehicle was taken to the dealer where it was diagnosed that there were metal shavings in the engine oil. The contact stated while driving 10 MPH, the steering wheel loosened up inadvertently and she lost control of the vehicle. The contact depressed the brake pedal but the vehicle failed to respond, causing the vehicle to crash into two occupied vehicles. The air bags deployed. The contact sustained a seat belt mark, and soreness on the neck and shoulders. The contact also sustained numbness in the right hand. The contact later sought medical assistance. The occupants of the other vehicle did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it was awaiting to be totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 2,000.

NHTSA ODI 11505840

I bought my car at 97k miles in June 2022. From the 2nd day of having it, my car was shaking horribly. I sent it back to the dealership they said the front motor mount was collapsed. They repaired it but said there is still shaking but they don't know why. About 2 months later, I get in with Universal Hyundai and they only say that I need my axels and spark plugs replaced along with the air filters. They do a balance and alignment on my car as well as an oil change. The balance and alignment was either not done properly or my car just needs it done super regularly. Not too long after while I'm driving out of a friend's neighborhood my car is in drive and I'm going around 5 mph, my car stops with all of the lights on. I turn my car off and back on and carefully drive it home. Also, my car key always gets locked up in the ignition. One day I go to turn my car off and my ignition locks and I had to get my car towed and my ignition replaced with new car keys. Later, I take it to my mechanic to see what he can do and to get another oil change. He said he doesn't think it's my axels but my motor mounts and other things. Then my check engine light goes off a week later and it's my power train and anti-lock brake system. The next day on the way back to the mechanic my car slows down, I was only going 40ish mph, and all of the lights are shown. I turn my car off and on and I get it to my mechanic (my mechanic only down minor stuff btw). I start hearing a woodpecker noise from the engine and my mechanic tells me to get it to the shop asap. The next morning, I call my warranty to see if it's covered and they tell me that my engine will blow if I drive on it. And now my car will be in the shop for a month. And I can't find out the service done to my car prior to me owning it. And every time I take it somewhere they don't know what's up with it completely.

NHTSA ODI 11497193

Engine died on the interstate at 65 mph, then the dash lights started going crazy. Shortly followed by smoke coming from the engine compartment. I opened the hood and could see a short casing the fire which I could not put out with my extinguisher.

NHTSA ODI 11494316

Our 2014 Hyundai Sonata engine caught fire while driving. Have been getting the oil change on the regular but still have to put oil in it about 3 weeks later and smokes really, really bad. My son's safety was put at risk because he was the one driving the vehicle at the time. The check engine light stays on even after the mechanic shop turns it off, it comes back on a couple of hours later. I just purchased this car in November of 2021. The motor has already locked up on it and we have done everything we're suppose to do to keep the vehicle running.

NHTSA ODI 11468128

I drove a mile from my house and the vehicle stalled at a turn. The engine shut off. I tried to turn it back on and it did not. I have an electrical push button and it did not work. My passenger and I pushed the car out of the road into the back area of an HEB. We then opened the hood and the engine started smoking. I had called my boyfriend who then arrived. The engine continued to smoke and an HEB driver saw the incident. He came over with a fire extinguisher and sprayed it because they could see flames starting under the car. The fire department and police had been called. The car engine then went up in flames and my boyfriend used the fire extinguisher. The fire department arrived and went over to the car and cut the wires. Nothing on the car works. It has not been assessed because I only had collision insurance and my company would not come to assess it. They did tow it back to my house where it is sitting and not working. I can't even move it into neutral. There was not warning of this and I had driven the car to the airport (an hour away) and back five hours earlier that day and it seemed fine. The fire department said that if they need to be contacted they have a report on the incident.

NHTSA ODI 11467996

We were driving and the engine just quit. We were able to safely get to the median. The minute the car was stopped we smelled something burning. We got the kids out of the car and to the other side of the road. We looked under the hood and could smell the burning but didn't see where it was coming from. Soon we were back on the side of the road waiting for our ride to pick us up. About 20 to 25 min later we saw smoke coming out of the hood. My husband called the fire dept and just as they arrived the whole thing lit on fire under the hood. The fire dept was able to put out the fire. Now we are waiting to have it appraised by our insurance company.

NHTSA ODI 11464672

The contact owns a 2014 Hyundai Sonata. The contact stated that the accelerator pedal was depressed while he was at a complete stop at the stoplight, but it failed to respond. The battery warning light and several unknown warning lights were illuminated. The contact turned off and attempted to restart the vehicle however, the vehicle would not start. The contact noticed smoke coming from underneath the driver’s side hood. The contact was able to push the vehicle to the side of the road with some assistance. The vehicle was towed to the dealer who diagnosed that the engine had seized and needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The manufacturer called the contact and advised that he would be responsible for the cost of the repair as he failed to complete an unknown recall repair. The vehicle was not repaired. The approximate failure mileage was 50,100.

NHTSA ODI 11444844

Engine caught fire due to recall not complete, after taking it to mechanic to replace the fire damaged fuel line and engine wire harness, engine somehow lost compression and wouldn't start. Oil level and oil were good, engine started making knocking noise before catching fire. Manufacturer is refusing recall for the engine.

NHTSA ODI 11426669

THE CAR DIED WHILE EXITING THE INTERSTATE ONTO THE TURNPIKE. PULLED OVER AND ATTEMPTED TO START THE VEHICLE WITH NO SUCCESS. SMOKE BEGAN COMING FROM UNDER THE HOOD AND SOON THE CAR WAS ON FIRE.

NHTSA ODI 11382825

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN PRESSING THE BRAKE PEDAL AND THE ENGINE BEGAN TO LOOSE AUTOMOTIVE POWER. MOMENTS LATER SMOKE AND FLAMES WERE PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. WATER WAS USED TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (FIVE STAR HYUNDAI 650 RUSSELL PKWY, WARNER ROBINS, GA 31088) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. INVALID VIN.

NHTSA ODI 11363586

TL* THE CONTACT OWNED 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCE A FAILURE. THE CONTACT STATED WHILE PARKED IN A DRIVEWAY, HE SAW A SPARK AND FIRE COMING FROM THE FRONT OF THE HOOD. THE CONTACT STATED THAT THE FIRE ALSO DAMAGED HIS GARAGE DOOR AND FOLIAGE AROUND HIS HOME. THE CONTACT STATED THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WOULD BE TOWED TO A SALVAGE YARD AS IT WAS DESTROYED BY THE FIRE. THE CONTACT CALLED LOCAL DEALER #1 COCHRAN OF MONROEVILLE (4520 WILLIAM PENN HWY MONROEVILLE, PA 15146 412-245-4380) TO INFORM THEM OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE IF THE ISSUE AND A CASE WAS FILED. THE CONTACT ALSO MENTIONED THAT THE ENGINE HAD BEEN REPLACED THREE TIMES. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT. * (RECALL RELATED INCIDENT) TS

NHTSA ODI 11328006

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT WHILE DRIVING 55 MPH SMOKE WAS DETECTED IN THE ENGINE AREA AND THERE WAS AN ABNORMAL ODOR OF FUEL ENTERING THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FUEL LINE WAS CRACKED. THE CONTACT AND TWO OCCUPANTS BECAME ILL FROM THE FUMES MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *TR

NHTSA ODI 11323385

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING ABOUT 10 MPH AND APPROACHING A STOP LIGHT, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE MADE A SCREECHING NOISE. THE DRIVER PERCEIVED THE SMELL OF SMOKE AND STOPPED THE VEHICLE TO JUMP OUT WITH HIS WIFE AND HIS 8-YEAR OLD DAUGHTER. WITH THE HELP OF A NEAR BY SERVICE ATTENDANT, THE VEHICLE WAS PUSHED INTO THE PARKING LOT AND WAS LATER TOWED TO THE CONTACT'S RESIDENCE BY THE INSURANCE COMPANY (GEICO). A POLICE OR FIRE REPORT WAS NOT FILED. THREE DAYS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

NHTSA ODI 11322063

TL* THE CONTACT OWNED A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V934000(ENGINE, FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO NORM REEVES HYUNDAI SUPERSTORE (18818 STUDEBAKER RD, CERRITOS, CA 90703, (562) 353-4062) WHERE THE ENGINE WAS REPLACED PER THE RECALL. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS HARD AND DIFFICULT TO DEPRESS. THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT HER VEHICLE WAS SMOKING AND THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER AND ALL THE OCCUPANTS EXITED THE VEHICLE. THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE CONTACT A NEW VEHICLE. THE FAILURE MILEAGE WAS 200,009.

NHTSA ODI 11277618

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, THE VEHICLE JERKED AND DECELERATED. THE ENTIRE DASHBOARD ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE. THE CONTACT SAW SMOKE FROM UNDERNEATH THE HOOD. THE CONTACT'S COMPANION OPENED THE HOOD AND NOTICED THAT THE ENGINE WAS ON FIRE AND CALLED THE FIRE DEPARTMENT. THE FIRE EXTINGUISHED ITSELF BEFORE THE FIRE DEPARTMENT ARRIVED AT THE SCENE. THERE WAS NO INJURY SUSTAINED. THE CONTACT WAS NOT SURE WHETHER A FIRE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED TO THE PREMIER HYUNDAI OF TRACY DEALER (209-820-3550, LOCATED AT 3480 NAGLEE RD, TRACY, CA 95304) WHERE THE VEHICLE WAS KEPT FOR INVESTIGATION. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT STATED THAT PRIOR TO THE FIRE, THE VEHICLE WAS TAKEN TO THE SAME DEALER TO INQUIRE ABOUT A RECALL WHICH THE CONTACT WAS NOTIFIED ABOUT (NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). HOWEVER, THE TECHNICIAN TOLD THE CONTACT TO COME BACK IF A KNOCKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE CAUGHT ON FIRE AGAIN A FEW DAYS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER AS WELL AS AN ESCALATED THE CLAIM. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,526.

NHTSA ODI 11222739

UNIVERSITY OF HOUSTON STREET IN SLOW SPEED, ENGINE STALLED AND PASSENGER NOTICED SMOKE UPON EXITING THE VEHICLE THE CAR WENT UP IN FLAMES. POLICE MENTIONED COULD BE A ELECTRICAL ISSUE AND MENTIONED OF SIMILAR INCIDENTS ON HYUNDAI VEHICLES.

NHTSA ODI 11128195

ON JUNE 15, 2018, MY CAR CAUGHT FIRE WHILE DRIVING DOWN INTERSTATE 70, NEAR GREENVILLE, ILLINOIS. THERE WAS NO WARNING, JUST A NOISE SIMILAR TO A LOOSE PIECE OF PLASTIC. BLACK SMOKE BILLOWED FROM BEHIND THE VEHICLE, AND AS I ATTEMPTED TO PULL OVER, THE ENGINE SHUT DOWN. ONCE WE WERE ON THE SIDE OF THE ROAD, THE FIRE WAS VISIBLE FROM UNDER THE ENGINE. WE CONTACTED 911. THE CAR IS A TOTAL LOSS. THIS CAR HAD VARIOUS RECALLS, ALL DEEMED 'RESOLVED' BY HYUNDAI. THEY DID EXTEND THE WARRANTY DUE TO THE KNOWN ISSUES. I HAVE REACHED OUT TO THEM DAILY AND HAVE NOT HEARD BACK.

NHTSA ODI 11103420

VEHICLE STALLED OUT TWICE WHILE DRIVING AND THEN A LITTLE WHILE LATER EHICLE STARTED SMOKING/FIRE AND STALLED OUT WHILE DRIVING & WONT CRANK; CAR HAD TO BE PUSHED OFF THE HIGHWAY AND HAD TO BE TOWED

NHTSA ODI 11090028