What 493 owners told NHTSA about the 2014 Hyundai Santa Fe Hybrid Hev

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE BEING OPERATED 65 MPH, THE DRIVER'S SIDE SUN ROOF SHATTERED SPONTANEOUSLY WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED MINOR CUTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 11074982

I WAS DRIVING DOWN A TWO LANE ROAD ABOUT NOON ON DEC. 22. THE TEMPERATURE WAS ABOUT 70. I WAS GOING APPROXIMATELY 60 MPH. I WAS NOT TURNING, JUST GOING STRAIGHT DOWN THE ROAD. IT SOUNDED LIKE THERE WAS AN EXPLOSION. I PULLED OFF THE ROAD AS THE GLASS SUNROOF SHATTERED AND FELL IN ON MY DAUGHTER AND ME. THERE WAS NO OTHER CAR NEAR ME. NOTHING HIT MY CAR. I CALLED HYUNDAI WAS TOLD THAT IT WASN'T COVERED BY THEM AND WOULD BE MY RESPONSIBILITY TO HAVE FIXED. I WAS STUCK ON THE SIDE OF THE ROAD WITH THE GLASS LITERALLY FALLING IN ON US. I CLOSED THE COVER AND WE DROVE VERY SLOWLY (ABOUT 15 MILES) TO A PLACE WHERE WE COULD VACUUM UP THE GLASS. IT WAS IN BOTH THE FRONT AND BACK SEATS. WE CUT OUR HANDS TRYING TO CLEAN IT UP BUT WE HAD NO CHOICE. THE GLASS CONTINUED TO FALL AS WE DROVE AND RAIN WAS PREDICTED. WE HAD TO DO OUR BEST TO BE ABLE TO DRIVE IT ANOTHER 30 MILES TO PLACE TO GET IT WORKED ON. IT'S BEEN 24 DAYS (YES, RENTAL CAR FEES!) AND I STILL AND WAITING ON MY CAR. I DON'T WANT THE SUNROOF ANY LONGER BECAUSE I'M SCARED IT WILL HAPPEN AGAIN BUT I THINK I'M STUCK WITH IT. THE MAN AT THE REPAIR PLACE BELIEVES IT WAS A FAULTY PRESSURE REGULATOR. I DON'T HAVE ANY RECEIPTS FOR THE REPAIRS YET BECAUSE I STILL DON'T HAVE MY CAR BACK. IT WAS VERY SCARY AND NOT SURE WHAT WOULD HAPPEN TO SOMEONE DRIVING ON A BUSY HIGHWAY IF THIS OCCURS.

NHTSA ODI 10820253