Home · 2014 Hyundai Genesis Coupe · Complaints
What 23 owners told NHTSA about the 2014 Hyundai Genesis Coupe
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 23 complaints match · Speed control · crash/fire/injury only · clear filters
Nov 18, 2019AirbagsSpeed controlElectronic Stability Control (esc)Crash1 injury
I GOT INTO AN ACCIDENT IN OCTOBER 2019 WHERE I WAS REAR ENDED AND CARRIED INTO ANOTHER VEHICLE BUT MY AIR BAGS DID NOT DEPLOY ALTHOUGH MY HEADRESTS DID DEPLOY BUT PRIOR TO THE ACCIDENT MY CAR WOULD FISHTAIL WHEN MAKING TURNS WHEN THE ROADS WERE WET AND WHILE DRIVING ON THE HIGHWAY TRYING TO MERGE INTO TRAFFIC MY CAR LOSES ACCELERATION ALL ON ITS OWN AND THEN GRADUALLY PICKS UP SPEED AGAIN I'VE ALMOST GOT HIT SEVERAL TIMES BECAUSE OF THIS. ALSO MY CAR HAS SHUT OFF ON ITS OWN IN TRAFFIC WITH HEAVY TRAFFIC IT WAS VERY SCARY WE DIDN'T KNOW WHAT WAS HAPPENING TO THE CAR AND THIS HAS HAPPENED TWICE. NOW MY CAR IS SHOWING A LOT OF HARD CODE ERRORS FROM THE ABS/ESC SYSTEM TO POWER SEAT MODULES THEY SAY IT'S SOMETHING WRONG WITH THE COMPUTER SYSTEM ITSELF BECAUSE IT DOESN'T NOTIFY YOU OF ANY ISSUES ON THE DASHBOARD AT ALL. AND TODAY I TOOK IT TO A MECHANIC SHOP AND MULTIPLE B CODES SHOWED UP WHICH DIDN'T MAKE ANY SENSE EVEN CAM SENSOR CODES AND I JUST GOT THIS CAR IN MARCH 2019.
NHTSA ODI 11280946
Jul 4, 2017Speed controlCrash
ON JULY 4 2017 AT APPROXIMATELY 7:30AM ET I WAS WAITING TO PARK AND HAD MY FOOT ON THE BRAKE WHEN SUDDENLY THE ENGINE REVVED AND ACCELERATED, MOVING THE CAR FORWARD AND CRASHING INTO THE PASSENGER REAR BUMPER OF A PARKED FORD F-150. I PRESSED EVEN HARDER ON THE BRAKES AND THE CAR CONTINUED TO MOVE FORWARD AS IF IT WAS SLIDING ON ICE; IT CREATED TIRE SKID MARKS FROM MY FRONT TIRES - SUPPORTING THAT THE BRAKES WERE ENGAGED. I ATTEMPTED TO PUT THE CAR IN NEUTRAL AND THE ENGINE CONTINUED TO REV FASTER. THE NOSE OF MY CAR WAS LOWERED DUE TO MY PRESSING ON THE BRAKES AND AS A RESULT THE FRONT END OF MY CAR WENT UNDER THE BUMPER OF THE TRUCK AND BEGAN LIFTING THE TRUCK UNTIL IT FINALLY CAME TO A STOP. THE CONDITIONS WERE SUNNY AND THE ASPHALT WAS DRY. ON FRIDAY JUNE 23 AT APPROXIMATELY 2:00PM ET I WAS BACKING DOWN MY DRIVEWAY, WHICH HAS A SLIGHT VERTICAL DECLINE, SO THE BRAKES WERE ENGAGED. THE CAR'S ENGINE SUDDENLY REVVED AND ACCELERATED DOWN THE DRIVEWAY INTO THE STREET; ONCE AGAIN, IT FELT AS IF I WAS SLIDING. THE BRAKES WERE FULLY ENGAGED. I WAS ABLE TO PLACE THE TRANSMISSION IN NEUTRAL AND THE CAR CAME TO A STOP. I PLACED THE CAR IN PARK AND TURNED OFF THE ENGINE AND RESTARTED WITHOUT ANY ISSUE. REGARDING THE JUNE 23 INCIDENT, THE CAR WAS NOT DRIVEN FOR APPROXIMATELY 6-8 DAYS. RELATING TO THE INCIDENT ON JULY 4; THE LAST TIME THE CAR WAS DRIVEN WAS ON JUNE 23. FROM JUNE 23 THROUGH JULY 4 THE CAR WAS PARKED AT THE AIRPORT. THE ONLY PARALLEL THAT I CAN DRAW BETWEEN THESE TWO INSTANCES IS THAT THE ENGINE REV AND ACCELERATION OCCURRED AFTER THE CAR HAD NOT BEEN DRIVEN FOR A PERIOD OF TIME. MY RESEARCH INDICATES THIS HAPPENED TO MANY OTHER DRIVERS; HOWEVER, THE MANUFACTURER CLAIMS THERE IS NO ISSUE WITH THE CAR AND THAT IT IS HUMAN ERROR; AVOIDING ACCOUNTABILITY. I WILL TAKE A POLYGRAPH TO PROVE THIS WAS NOT HUMAN ERROR, RATHER A MECHANICAL FAILURE.
NHTSA ODI 11002976
Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 26, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2014 Hyundai Genesis Coupe verdict →