May 28, 2025BrakesCrash
The contact owns a 2014 Hyundai Elantra. The contact stated that her daughter was driving the vehicle when the failure occurred. While driving on a city road at 25 MPH, a tractor-trailer crossed in front of the contact's lane. The contact stated that her daughter immediately reacted by taking a sharp left turn in order to avoid a collision. However, upon attempting to depress the brake pedal, the brakes failed to engage, therefore causing the contact to crash into a utility pole. The front passenger side of the contact's vehicle was crashed upon impact with the utility pole, and the vehicle came to a stop upon impact. No property damage was reported. The airbags did not deploy. The vehicle was towed to a local body shop. The Traction Control Warning light was illuminated. A police report was filed. No injuries were reported. No one outside of the vehicle was injured. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,300.
NHTSA ODI 11663504
Jan 23, 2025Brakes
See attached document for complaint.
NHTSA ODI 11638052
Nov 12, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light had been illuminated momentarily. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000. Parts distribution disconnect.
NHTSA ODI 11624837
Oct 4, 2024Brakes
I submitted an online repair request to Capitol Hyundai of San Jose for ABS Fuse Replacement (XXX) Recall Code: 251. However, their website shows no available appointment dates in 2024, 2025, or 2026. My concern was that not having any repair appointment slots available for this recall amounted to a refusal to perform the recall work. I submitted a complaint to Hyundai Consumer Affairs [XXX] ) regarding Capitol Hyundai's refusal to service this recall, but was told the following: "State laws limit our ability to intervene with dealership transactions as each Hyundai dealership is independently owned and operated. We recommend you contact the manager of the service department or the General Manager of the dealership at (408) 445-1500 to discuss your concerns with there not being any availability at their location." In other words, Hyundai Consumer Affairs said that it could not require that Capitol Hyundai perform the recall work. I am concerned that Capitol Hyundai of San Jose is refusing to repair my vehicle by blocking all appointment dates related to this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11618143
Sep 18, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11615232
Aug 14, 2024BrakesCrash
I got into a car accident because when I hit my brakes, instead of slowing the car down or stopping it. My car start it, skip it and you could feel it in the break like clicking like click boom, click boom, click boom.And then all of a sudden boom, I hit the car in front of me, could it stopped the car at all and I was only going thirty miles an hour
NHTSA ODI 11608389
Aug 9, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11607574
Jul 16, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact stated that while attempting to start the vehicle, there was a loud sound coming from the vehicle and there was smoke coming from under the hood. The contact stated that several unknown warning lights were illuminated. The contact researched online and became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that after waiting approximately two weeks, an appointment was scheduled for the recall repair. The vehicle was taken to a dealer for the recall repair, and the contact was informed that the brake module needed to be replaced but was not included in the recall repair. The contact was informed that the repair would be an out-of-pocket expense. The recall repair was performed; however, the brake module was not replaced. The contact stated that the reason the brake module needed to be replaced was because of the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 173,000.
NHTSA ODI 11602777
Jun 21, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11595740
Jun 19, 2024Electrical systemBrakesDriver assistanceCrash
Breaks lock my car after driving for about 30 minutes and traction control light comes on
NHTSA ODI 11595261
Jun 17, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11594911
Jun 8, 2024Electrical systemSpeed controlBrakes
This has occurred three separate times, but this report explains what happened during the most recent occurrence. I was driving at 40 mph. The car in front of me hit their brakes, so I lightly tapped my brakes to slow down. When I tapped the gas pedal, the car would not increase speed. The check engine light, oil light, and battery light each turned on simultaneously. The car then stalled completely, but the lights remained on and the car didn’t lose power. I hit the brakes (which were now hard to push down), hit my emergency flashes so that the car behind me would pass me, pulled over to the side of the road, and then I turned off the car. When I turned the car back on, 30 seconds later, all of the lights were off and the car started with no issue.
NHTSA ODI 11593241
Jun 4, 2024BrakesEngine
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) and the vehicle was taken to the local dealer for recall repair; however, the dealer informed the contact that they could not perform the recall repair unless the manufacturer confirmed that the vehicle was covered under factory warranty. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000. Parts distribution disconnect.
NHTSA ODI 11592355
May 29, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11591251
May 28, 2024Brakes
The recall 251 has gone unaddressed since September 2023. I am receiving notices from dealerships and carfax to repair the open recall. How long does Hyundai have to correct this issue
NHTSA ODI 11591137
May 22, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11590197
May 21, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11589907
May 14, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11588649
May 9, 2024BrakesElectrical system
The contact owns a 2014 Hyundai Elantra GT. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, causing the brake pedal stopper to fail. The contact referenced NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact also stated that the battery warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with electrical failure. The battery was replaced; however, the failure persisted. The contact referenced NHTSA Campaign Number: 17V769000 (Service Brakes, Hydraulic) as a possible remedy. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.
NHTSA ODI 11587953
Apr 12, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11582580
Apr 2, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11580638
Apr 1, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11580492
Apr 1, 2024Electrical systemBrakesEngine
Dear National Highway Traffic Safety Administration, I'm writing out of deep concern and frustration regarding the unrepaired safety recall on my 2014 Hyundai Elantra. Recall #23V651000 warns of an alarming risk of engine compartment fires, yet there's still no fix available from Hyundai. This isn't just a theoretical risk for me. I have no choice but to park my car in a public garage, making the fire hazard much worse. Hyundai's advice to park outside is impossible to follow, leaving me feeling trapped and unsafe. I find it difficult to understand why Hyundai can source parts for new vehicles, yet struggles to prioritize a fix for a potentially life-threatening safety issue affecting existing cars. I urge the NHTSA to take the following actions: * Investigate why this fix is taking so long. People's safety is on the line. * Push Hyundai to find a solution immediately. Each day of delay is unacceptable. * Keep me and other affected owners informed. The lack of updates is adding to the stress. This isn't just about my car. An engine fire in a garage could be devastating. Please act quickly.
NHTSA ODI 11580568
Mar 28, 2024Brakes
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11579987
Mar 15, 2024BrakesEngineFire
The contact owns a 2014 Hyundai Elantra. The contact stated that while his daughter was driving at 40 MPH the brakes became hard and the steering wheel was inoperable. The vehicle caught fire. The ABS warning light was illuminated. There were no reported injuries. The driver was able to extinguish the fire. The driver continued to drive the vehicle. There was no police report filed. The air bags did not deploy. The ABS and battery unit were disconnected by the driver. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number 23V651000 (Service Brakes, Hydraulic). The manufacturer was contacted, who opened a case. The failure mileage was approximately 117,000.
NHTSA ODI 11577552